H-2B Visa Business Operations Jobs
Business Operations jobs with H-2B visa sponsorship are available at seasonal employers in hospitality, tourism, and event management who need temporary coordinators, schedulers, and operations staff during peak periods. Employers must secure DOL labor certification before filing, and the 66,000 annual cap fills quickly, so timing your search early matters.
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Get Access To All JobsINTRODUCTION
Holiday Inn Club Vacations is searching for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.
POSITION DESCRIPTION
This position is dedicated to delivering exceptional customer service and fulfillment to all marketing package guests at every touchpoint, including phone calls, emails, SMS, reporting, billing, and processing request forms. Additionally, the role encompasses various administrative support functions to ensure smooth operations and enhance the guest experience.
ESSENTIAL DUTIES AND TASKS
- Process Discrepancy Reports: Analyze and address various discrepancy reports while fostering strong relationships with internal and external business partners through effective communication.
- Post-Arrival Fulfillment: Manage the post-arrival fulfillment process to ensure guests receive the support they need during their stay.
- Pre-Arrival Support: Provide comprehensive administrative support for guests requiring pre-arrival details through phone calls, emails, and SMS.
- Billing Reconciliation: Assist accounting with billing reconciliation initiatives, including research on requested items and validation of pre-arrival taxes for resort accommodations.
- Support Special Projects: Collaborate with management on special projects, such as data cleanup, guest email responses, managing multiple inboxes, and creating pre-sold promotional opportunities.
- Effective Communication Management: Oversee multiple inboxes to support both internal and external communications efficiently.
This job description does not encompass all duties that the employee may be required to perform in this position. It is not intended to provide a comprehensive, step-by-step account of every procedure or task. The incumbent is expected to take on additional responsibilities as necessary to ensure the effective operation of the department.
QUALIFICATIONS
- Minimum of two years of call center experience, preferably in the hospitality or timeshare industry.
- Exceptional verbal and written communication skills.
- Flexibility to work evenings and weekends as required by business operations.
- Proficiency in data entry, Microsoft Office Suite, and strong processing abilities.
- Superior organizational and tracking skills with the ability to navigate the Internet effectively.
- Collaborative team player with a commitment to delivering exceptional service.
- Ability to analyze and report on the performance and efficiencies of campaigns.
- Capability to analyze data and reports to identify trends, discrepancies, and areas for improvement.
- Ability to validate and research invoices.
- Experience managing projects or initiatives, ensuring timely completion and alignment with departmental goals.
- Proven ability to prioritize tasks effectively in a fast-paced environment and meet deadlines.
- Willingness to learn quickly and adapt to new processes, technologies, and business needs.
- A proactive approach to identifying and implementing improvements in processes and guest service.
BENEFITS
At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success:
- Growth Opportunities!
- 401K!
- Comprehensive Benefits – Health, Dental and Vision Plans!
- EAP – Employee Assistance Program!
- PTO - Paid Time Off!
- CLUB GO POINTS!
- Discounts through IHG including additional discounted employee benefits through our company Perks website!
- Tuition Reimbursement & Continuing Education Courses!
- Outstanding Company Culture!
WORK SCHEDULE/HOURS
SHIFT: 8am-6:30pm Fri-Mon (Monday, in office day) - Must be flexible as needed for business operations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
Holiday Inn Club Vacations is searching for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.
POSITION DESCRIPTION
This position is dedicated to delivering exceptional customer service and fulfillment to all marketing package guests at every touchpoint, including phone calls, emails, SMS, reporting, billing, and processing request forms. Additionally, the role encompasses various administrative support functions to ensure smooth operations and enhance the guest experience.
ESSENTIAL DUTIES AND TASKS
- Process Discrepancy Reports: Analyze and address various discrepancy reports while fostering strong relationships with internal and external business partners through effective communication.
- Post-Arrival Fulfillment: Manage the post-arrival fulfillment process to ensure guests receive the support they need during their stay.
- Pre-Arrival Support: Provide comprehensive administrative support for guests requiring pre-arrival details through phone calls, emails, and SMS.
- Billing Reconciliation: Assist accounting with billing reconciliation initiatives, including research on requested items and validation of pre-arrival taxes for resort accommodations.
- Support Special Projects: Collaborate with management on special projects, such as data cleanup, guest email responses, managing multiple inboxes, and creating pre-sold promotional opportunities.
- Effective Communication Management: Oversee multiple inboxes to support both internal and external communications efficiently.
This job description does not encompass all duties that the employee may be required to perform in this position. It is not intended to provide a comprehensive, step-by-step account of every procedure or task. The incumbent is expected to take on additional responsibilities as necessary to ensure the effective operation of the department.
QUALIFICATIONS
- Minimum of two years of call center experience, preferably in the hospitality or timeshare industry.
- Exceptional verbal and written communication skills.
- Flexibility to work evenings and weekends as required by business operations.
- Proficiency in data entry, Microsoft Office Suite, and strong processing abilities.
- Superior organizational and tracking skills with the ability to navigate the Internet effectively.
- Collaborative team player with a commitment to delivering exceptional service.
- Ability to analyze and report on the performance and efficiencies of campaigns.
- Capability to analyze data and reports to identify trends, discrepancies, and areas for improvement.
- Ability to validate and research invoices.
- Experience managing projects or initiatives, ensuring timely completion and alignment with departmental goals.
- Proven ability to prioritize tasks effectively in a fast-paced environment and meet deadlines.
- Willingness to learn quickly and adapt to new processes, technologies, and business needs.
- A proactive approach to identifying and implementing improvements in processes and guest service.
BENEFITS
At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success:
- Growth Opportunities!
- 401K!
- Comprehensive Benefits – Health, Dental and Vision Plans!
- EAP – Employee Assistance Program!
- PTO - Paid Time Off!
- CLUB GO POINTS!
- Discounts through IHG including additional discounted employee benefits through our company Perks website!
- Tuition Reimbursement & Continuing Education Courses!
- Outstanding Company Culture!
WORK SCHEDULE/HOURS
SHIFT: 8am-6:30pm Fri-Mon (Monday, in office day) - Must be flexible as needed for business operations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all 133+ H-2B Visa Business Operations Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-2B Visa Business Operations Jobs.
Get Access To All JobsTips for Finding Business Operations Jobs
Pull your O*NET occupation profile first
Business Operations roles span a wide range of SOC codes. Run your specific job title through O*NET to confirm the correct code before applying, since mismatched codes on the DOL temporary labor certification can delay or sink the employer's filing.
Target employers with prior H-2B certification history
Seasonal resorts, convention centers, and event operators who've filed H-2B visa temporary labor certifications before know the process. Use Migrate Mate to filter Business Operations roles by verified H-2B visa sponsorship history so you're not teaching a new employer how to file.
Time your outreach around the cap filing windows
The 66,000 annual H-2B cap splits into two halves: October 1 for winter and April 1 for summer. Employers must file DOL labor certification months ahead of those dates, so reach out to hiring managers no later than August for summer roles and June for winter positions.
Verify the employer's prevailing wage offer matches DOL data
Before signing any offer letter, check the OFLC Wage Search for the posted wage level in the employer's county. H-2B employers must pay at or above the DOL prevailing wage, and a below-rate offer signals the employer hasn't completed their certification correctly.
Gather operations-specific documentation before employer files
Business Operations roles often require proof of supervisory or scheduling experience. Collect employment records, reference letters, and any relevant certifications before the employer submits the I-129 to USCIS, since requests for evidence slow down an already tight seasonal timeline.
Confirm the employer is enrolled in E-Verify before accepting
Some states and federal contractors require E-Verify participation. Ask during the offer stage whether the employer is enrolled, since H-2B workers must be verified through the system once they start and an unenrolled employer in a required state creates compliance problems on day one.
Frequently Asked Questions
How do I find Business Operations jobs that offer H-2B visa sponsorship?
Migrate Mate is the fastest way to find Business Operations roles with verified H-2B sponsorship history. Because H-2B sponsorship requires employers to complete DOL labor certification before you can be hired, searching platforms that surface employers who have done this before is far more effective than cold-applying to general job postings and hoping the employer understands the process.
How does the H-2B annual cap affect my chances of getting a Business Operations role?
The H-2B cap sits at 66,000 visas per fiscal year, divided into two 33,000-slot halves for summer and winter seasons. Demand regularly hits the cap within days of opening, and USCIS uses a lottery when petitions exceed available numbers. Employers filing for Business Operations staff need to submit DOL labor certification well in advance, which means you need an offer secured months before the peak season starts.
Do Business Operations roles qualify for H-2B status, or does the job need to be in a specific industry?
H-2B covers temporary non-agricultural work across many industries, and Business Operations roles can qualify when the need is genuinely seasonal or tied to a one-time event or peak workload. The employer must demonstrate that the need is temporary, not permanent, and that no available U.S. workers were able to fill the position after completing DOL's recruitment requirements.
What happens to my H-2B status if the seasonal work ends early?
If your employer's seasonal operations end before your authorized period, your H-2B status ties directly to that employer and job. You have a short grace period to depart or change status, but you cannot simply transfer to another employer without a new H-2B petition filed on your behalf. Notify your employer immediately if hours are cut significantly, and consult USCIS guidance on your options before your status lapses.