H-2B Visa Operations Manager Jobs
Operations Manager jobs with H-2B visa sponsorship are available across hospitality, construction, and seasonal service industries that rely on temporary foreign workers. Employers must file a temporary labor certification with the DOL before sponsoring your petition, and the 66,000-visa annual cap means timing your application to the correct half-year allocation matters.
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Get Access To All JobsINTRODUCTION
Holiday Inn Club Vacations is searching for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.
POSITION DESCRIPTION
This position is dedicated to delivering exceptional customer service and fulfillment to all marketing package guests at every touchpoint, including phone calls, emails, SMS, reporting, billing, and processing request forms. Additionally, the role encompasses various administrative support functions to ensure smooth operations and enhance the guest experience.
ESSENTIAL DUTIES AND TASKS
- Process Discrepancy Reports: Analyze and address various discrepancy reports while fostering strong relationships with internal and external business partners through effective communication.
- Post-Arrival Fulfillment: Manage the post-arrival fulfillment process to ensure guests receive the support they need during their stay.
- Pre-Arrival Support: Provide comprehensive administrative support for guests requiring pre-arrival details through phone calls, emails, and SMS.
- Billing Reconciliation: Assist accounting with billing reconciliation initiatives, including research on requested items and validation of pre-arrival taxes for resort accommodations.
- Support Special Projects: Collaborate with management on special projects, such as data cleanup, guest email responses, managing multiple inboxes, and creating pre-sold promotional opportunities.
- Effective Communication Management: Oversee multiple inboxes to support both internal and external communications efficiently.
This job description does not encompass all duties that the employee may be required to perform in this position. It is not intended to provide a comprehensive, step-by-step account of every procedure or task. The incumbent is expected to take on additional responsibilities as necessary to ensure the effective operation of the department.
QUALIFICATIONS
- Minimum of two years of call center experience, preferably in the hospitality or timeshare industry.
- Exceptional verbal and written communication skills.
- Flexibility to work evenings and weekends as required by business operations.
- Proficiency in data entry, Microsoft Office Suite, and strong processing abilities.
- Superior organizational and tracking skills with the ability to navigate the Internet effectively.
- Collaborative team player with a commitment to delivering exceptional service.
- Ability to analyze and report on the performance and efficiencies of campaigns.
- Capability to analyze data and reports to identify trends, discrepancies, and areas for improvement.
- Ability to validate and research invoices.
- Experience managing projects or initiatives, ensuring timely completion and alignment with departmental goals.
- Proven ability to prioritize tasks effectively in a fast-paced environment and meet deadlines.
- Willingness to learn quickly and adapt to new processes, technologies, and business needs.
- A proactive approach to identifying and implementing improvements in processes and guest service.
BENEFITS
At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success:
- Growth Opportunities!
- 401K!
- Comprehensive Benefits – Health, Dental and Vision Plans!
- EAP – Employee Assistance Program!
- PTO - Paid Time Off!
- CLUB GO POINTS!
- Discounts through IHG including additional discounted employee benefits through our company Perks website!
- Tuition Reimbursement & Continuing Education Courses!
- Outstanding Company Culture!
WORK SCHEDULE/HOURS
SHIFT: 8am-6:30pm Fri-Mon (Monday, in office day) - Must be flexible as needed for business operations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
Holiday Inn Club Vacations is searching for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.
POSITION DESCRIPTION
This position is dedicated to delivering exceptional customer service and fulfillment to all marketing package guests at every touchpoint, including phone calls, emails, SMS, reporting, billing, and processing request forms. Additionally, the role encompasses various administrative support functions to ensure smooth operations and enhance the guest experience.
ESSENTIAL DUTIES AND TASKS
- Process Discrepancy Reports: Analyze and address various discrepancy reports while fostering strong relationships with internal and external business partners through effective communication.
- Post-Arrival Fulfillment: Manage the post-arrival fulfillment process to ensure guests receive the support they need during their stay.
- Pre-Arrival Support: Provide comprehensive administrative support for guests requiring pre-arrival details through phone calls, emails, and SMS.
- Billing Reconciliation: Assist accounting with billing reconciliation initiatives, including research on requested items and validation of pre-arrival taxes for resort accommodations.
- Support Special Projects: Collaborate with management on special projects, such as data cleanup, guest email responses, managing multiple inboxes, and creating pre-sold promotional opportunities.
- Effective Communication Management: Oversee multiple inboxes to support both internal and external communications efficiently.
This job description does not encompass all duties that the employee may be required to perform in this position. It is not intended to provide a comprehensive, step-by-step account of every procedure or task. The incumbent is expected to take on additional responsibilities as necessary to ensure the effective operation of the department.
QUALIFICATIONS
- Minimum of two years of call center experience, preferably in the hospitality or timeshare industry.
- Exceptional verbal and written communication skills.
- Flexibility to work evenings and weekends as required by business operations.
- Proficiency in data entry, Microsoft Office Suite, and strong processing abilities.
- Superior organizational and tracking skills with the ability to navigate the Internet effectively.
- Collaborative team player with a commitment to delivering exceptional service.
- Ability to analyze and report on the performance and efficiencies of campaigns.
- Capability to analyze data and reports to identify trends, discrepancies, and areas for improvement.
- Ability to validate and research invoices.
- Experience managing projects or initiatives, ensuring timely completion and alignment with departmental goals.
- Proven ability to prioritize tasks effectively in a fast-paced environment and meet deadlines.
- Willingness to learn quickly and adapt to new processes, technologies, and business needs.
- A proactive approach to identifying and implementing improvements in processes and guest service.
BENEFITS
At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success:
- Growth Opportunities!
- 401K!
- Comprehensive Benefits – Health, Dental and Vision Plans!
- EAP – Employee Assistance Program!
- PTO - Paid Time Off!
- CLUB GO POINTS!
- Discounts through IHG including additional discounted employee benefits through our company Perks website!
- Tuition Reimbursement & Continuing Education Courses!
- Outstanding Company Culture!
WORK SCHEDULE/HOURS
SHIFT: 8am-6:30pm Fri-Mon (Monday, in office day) - Must be flexible as needed for business operations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all 57+ H-2B Visa Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-2B Visa Operations Manager Jobs.
Get Access To All JobsTips for Finding Visa Sponsorship as an Operations Manager
Match your credentials to DOL standards
Pull the O*NET profile for Operations Manager before you apply. It lists the exact skills, education, and experience DOL reviewers expect to see documented in your petition, so gaps don't trigger a denial.
Target employers with prior H-2B history
Use Migrate Mate to filter Operations Manager roles by employers who have already completed the DOL temporary labor certification process. Repeat sponsors know the filing timeline and are far less likely to miss the cap deadline.
Apply before the half-year cap closes
The 66,000 annual H-2B visa cap splits into two 33,000-slot windows. Operations Manager roles that start October through March fall under the winter allocation, which fills fast. Confirm your employer is filing at least 75 days before your intended start date.
Confirm your role qualifies as temporary
H-2B requires the employer to prove the need is genuinely temporary, not permanent. For an Operations Manager role, your offer letter must tie the position to a defined seasonal project or peak-period need, not an ongoing operational gap.
Verify the prevailing wage before signing
Run your job title and worksite ZIP code through the OFLC Wage Search before accepting any offer. Your employer's I-129 petition must certify they'll pay at least the DOL prevailing wage, and discrepancies between the offer and the certified wage can stall the filing.
Track your petition status through USCIS
Once your employer files Form I-129, USCIS issues a receipt notice with a case number. Check it directly with USCIS to catch requests for evidence early. An unanswered RFE can invalidate your petition before you ever reach the consulate.
Frequently Asked Questions
How do I find Operations Manager jobs with H-2B sponsorship?
Migrate Mate is built specifically for this search. It surfaces Operations Manager roles filtered for employers who have completed the DOL temporary labor certification process, so you're only seeing positions where H-2B sponsorship is already in motion. Searching general job boards returns listings that rarely distinguish between permanent and H-2B-eligible temporary roles.
Does the H-2B annual cap affect Operations Manager applicants?
Yes. The 66,000 annual H-2B visa cap splits into two 33,000-slot windows tied to start dates. Operations Manager roles with a start date between April 1 and September 30 fall under the summer allocation, which typically fills within weeks of opening. Your employer must file the DOL application at least 75 days before your start date, and USCIS can only accept petitions once the cap period opens.
What documentation do I need to support an H-2B Operations Manager petition?
You'll need a valid passport, a signed job offer specifying the temporary nature of the role, and evidence that your experience matches the position. Your employer submits the certified Labor Condition Application and Form I-129. If your Operations Manager background spans multiple industries, a detailed employment history demonstrating supervisory scope strengthens the petition against any DOL scrutiny.
Can an Operations Manager position qualify as temporary under H-2B rules?
It can, but the employer must document a genuine temporary need tied to a peak season, a one-time event, or an intermittent business demand. A resort ramping up for a ski season or a construction firm managing a fixed-term project fits. An employer who needs year-round operational oversight won't meet the DOL's temporary need standard, regardless of the job title.