Healthcare Operations Manager Jobs in Ohio

INTRODUCTION

Works under general direction and requires thorough knowledge of dietetics/nutrition.

ROLE AND RESPONSIBILITIES

- Organize, plan, develop, and implement a comprehensive monitoring program of contract nutrition services statewide to assure services delivered meet applicable ODRC policy and protocol, standards &/or court orders as well as state and federal dietary regulations (e.g., monitoring and evaluation of nutrition services processes).
- Quality assurance activities, staffing expectations and fulfillment.
- Critical review of major nutrition service occurrences that impact healthcare.
- Credential monitoring and clinical competence monitoring.
- Evaluates the data generated and report findings to institution staff, the Office of Acquisition & Contract Compliance (OACC) Assistant Bureau Chief, and Office of Correctional Healthcare administrators.
- Evaluate the contractors planned remediation/action plan for findings as indicated and provide feedback to all parties involved.
- Routinely evaluate and inspect meals and nutrition service operations for quality and adherence to ODRC policy, procedure, state and federal regulations.
- Prepare and maintain files and information on patient nutrition status/care.
- Prepare monthly diet summary and nutrition care reports.
- Work directly with the clinical and food service staff advising and monitoring (consulting) patients on patient services.
- Develop nutrition education materials.
- Coordinate with contract food service provider on development of master menu, diet menus, holiday menus, construction menus, sack meal menus, and religious meal accommodation menus, reviewing for compliance with nutritional requirements and providing final approval for implementation.
- Update and maintain the daily food production record (DRC1181) and religious meal accommodation tracking log.
- Consult with contract provider, dietitian and food service managers in proper interpretation of menus, approval of menu deviations and appropriate substitutions.
- Investigate and respond to inquiries about nutritional healthcare concerns from internal and external stakeholders as necessary during the course of contract monitoring.
- Monitor nutritional service compliance regarding healthcare with state and federal regulations, standards and court orders and report findings to the OACC Assistant Bureau Chief & the Office of Correctional Healthcare.
- Monitors nephrology clinic.
- Provide comprehensive monitoring at the Ohio Reformatory for Women, Correctional Reception Center, Pickaway Correctional Institution & Franklin Medical Center.
- Consult with ODRC Medical Director and clinical staff on all matters pertinent to regular or modified diets to assess nutritional requirements.
- Ensure compliance with regulations to establish plans and procedures for clinical diet programs and policies.
- Evaluate current research and products for implementation/use and recommend changes as needed.
- Conduct training for ODRC and contract staff as necessary on quality assurance and other healthcare nutrition service policies, procedures and issues.
- Facilitate onboarding of contract dietetics personnel.
- Assign, maintain and update electronic medical record workflows for nutrition staff.
- Conduct annual nutrition services site visit for all institutions and audit diet tech, medical and food service operations using developed nutrition services metric tool.
- Serves as the ODRC liaison with other state agencies and/or states in establishing positive working relationships.
- Benchmarks with other prison systems to assure consistent efficient nutrition services in the State of Ohio.
- Attend meetings, training and conferences; may give presentations and conduct training.
- Responds both verbally and in writing to questions and concerns.
- Works on special projects and/or committees assigned.
- Perform other duties as assigned.
- Must always conduct oneself professionally and in a law-abiding manner in accordance with Ohio Department of Rehabilitation & Correction Standards of Employee Conduct.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage.
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period.
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year.
- Childbirth, Adoption, and Foster Care leave.
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more).
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation).

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

QUALIFICATIONS

Current licensure as dietitian as issued by Ohio Board of Dietetics per Section 4759.06 of Revised Code; 18 mos. trg. or 18 mos. exp. in state & federal guidelines & accreditation standards regarding dietetics/nutrition for agency of employment; 18 mos. trg. or 18 mos. exp. in employee training & development.

Or equivalent of the Minimum Class Qualifications for Employment noted above may be substituted for the experience requirements, but not for the mandated licensure.

APPLICATION PROCEDURES

In order to be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.)
- When completing your on-line Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting.
- We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your on-line application.
- You can check the status of your application by signing into your profile on this website.
- We will communicate with you through the email you provided in your profile and job application. Be sure to check your email often.

If you require a reasonable accommodation for the application process, please contact the Human Resources Office so proper arrangements can be made. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to an assessment and/or interview.

The Ohio Department of Rehabilitation and Correction is a tobacco-free workplace.

PRE-EMPLOYMENT DRUG TESTING

All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana.

PRE-EMPLOYMENT BACKGROUND INVESTIGATION

The final applicant selected for the position will be required to undergo a criminal background check. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

The Ohio Department of Rehabilitation and Correction is prohibited from hiring:
- Individuals under a federal or state weapons disability if the position requires firearms certification/recertification and use.
- Individuals who have engaged in sexual abuse in a prison or other confinement facility; have been civilly or administratively adjudicated, or convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, implied threats of force, or if the victim did not or was unable to consent.
- Individuals convicted of soliciting or providing support for an act of terrorism, terrorism, or money laundering to support terrorism.
- Individuals who have been convicted of or pled guilty to a felony where a direct correlation exists between the position and prior criminal behavior.

ADA STATEMENT

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

DRUG-FREE WORKPLACE

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.