HR Operations Analyst Jobs in Atlanta, GA

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

HR AI Solutions Analyst - Workday

Get to Know the Opportunity:

The HR AI Solutions Analyst - Workday will help build the next generation of Voya’s People Systems, with Workday as the core system of record and AI agents, Workday Extend, low-code solutions, and intelligent automation as the experience and execution layer.

This role combines hands-on Workday configuration with AI and agent development, workflow automation, solution engineering, and product-oriented delivery. The analyst will help evolve traditional HR technology support into a more proactive model focused on intelligent experiences, scalable automation, and measurable business outcomes.

The successful candidate will partner with HR stakeholders, People Systems, technology teams, and business leaders to identify opportunities to simplify processes, improve employee and manager experiences, and deliver solutions that can scale across the employee lifecycle.

The Contributions You’ll Make:

Workday AI, Agents & Extend

• Design, build, test, deploy, and support AI-enabled solutions for HR processes and employee experiences.
• Build and tune Workday-native agents and intelligent experiences that operate within Workday security and business processes.
• Develop solutions using Workday Extend, Workday Build, Developer Agent, and other emerging Workday platform capabilities.
• Support agent orchestration, knowledge retrieval, workflow execution, monitoring, and ongoing optimization.
• Help establish reusable patterns, standards, inventory, and governance for HR agents and AI-enabled solutions.
• Evaluate where Workday-native agents, Microsoft Copilot, or other enterprise technologies are the best fit based on the business need.

Workday Configuration & Platform Ownership

• Configure and support Workday across areas such as Core HCM, Performance, Recruiting, Learning, Talent, Reporting, or related capabilities.
• Translate business needs into scalable Workday configurations and platform solutions rather than one-time fixes.
• Support Workday releases, testing, production deployments, security considerations, and change initiatives.
• Leverage APIs, integrations, data services, and Workday orchestration capabilities to connect processes and enable intelligent automation.
• Partner across functional and technical teams to ensure solutions are supportable, secure, and aligned with enterprise standards.

Process Transformation & Intelligent Automation

• Analyze HR processes and identify opportunities to simplify, automate, or redesign work before introducing new technology.
• Design end-to-end digital workflows across the employee lifecycle.
• Reduce manual activities through agents, low-code solutions, workflow orchestration, and automation.
• Help transition operational work toward agent-assisted processing, proactive monitoring, and exception-based support.
• Use data and process insights to continuously improve employee, manager, and HR experiences.

Product & Solution Delivery

• Partner with business stakeholders to define requirements, priorities, roadmaps, and expected outcomes.
• Facilitate discovery sessions and solution design workshops.
• Lead assigned solutions from concept and prototype through testing, deployment, adoption, and ongoing optimization.
• Document solutions so they can be maintained and supported across the team.
• Measure adoption, effectiveness, efficiency gains, and business value after implementation.

AI Governance & Responsible Delivery

• Support AI governance, security, privacy, risk, and compliance requirements.
• Ensure solutions respect Workday and enterprise security models and provide users only the information and actions appropriate to their access.
• Participate in reviews and approvals required for new AI capabilities.
• Monitor deployed agents and automations for quality, usage, exceptions, and opportunities for improvement.

Minimum Knowledge & Experience:

• 5+ years of experience supporting HR technology, Workday, or enterprise business applications.
• Hands-on experience gathering requirements, configuring systems, and delivering technology solutions.
• Experience with HR business processes and translating business needs into scalable solutions.
• Experience leading projects, workstreams, or solution delivery from requirements through production.
• Strong analytical, problem-solving, documentation, and stakeholder-partnership skills.
• Ability and interest to learn emerging AI, low-code, and Workday platform capabilities quickly.

Preferred Knowledge & Experience:

• Experience configuring one or more Workday functional areas such as Core HCM, Performance, Talent, Learning, or Reporting.
• Experience with Workday Extend, Workday Build, Developer Agent, Orchestrate, or Workday AI capabilities.
• Experience with Microsoft Copilot Studio, Power Automate, Power Apps, or other low-code and agent-development platforms.
• Experience designing AI agents, workflow automation, or intelligent self-service experiences.
• Knowledge of APIs, integrations, security, data services, and enterprise architecture concepts.
• Experience working in a product-oriented HR technology operating model and measuring adoption or business outcomes.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.