#141179 Human Resources Assistant

DESCRIPTION

Human Resources advances a culture of inclusion and innovation by attracting top talent, building a high-performing workforce, developing skilled leaders, and fostering a vibrant and engaging climate for the people of UC San Diego. We provide campus employees with the full range of personnel services and participate in systemwide policy and decision-making. Human Resources includes CHRO Administration, Business and Fiscal Operations, and five functional domains: Talent Solutions; People Programs and Rewards; HR Strategy and Policy; People Support; and Organization Effectiveness.

The People Support Domain provides comprehensive human resources services, ensuring employee and organizational needs are met with efficiency and care. It manages systems and processes to address employee inquiries, resolve HR issues, and maintain compliance with policies. The domain offers strategic HR consultation, supports payroll and timekeeping operations, facilitates student employment programs, and enhances work experiences through advising and professional development opportunities. By prioritizing collaboration and resourcefulness, the domain fosters a supportive environment that drives both employee satisfaction and organizational success.

The Integrated HR Services team provides specific organizational areas with full-service human resources consultation, guidance and support. Our team of HR Generalists and HR assistants provide everything from strategic partnership related to a department/unit's mission and goals to answering routine employee questions related to their UC and/or UC San Diego employment. We help guide employees through policies and programs and service as a conduit to connect staff to resources.

Under general supervision, the HR Assistant will process employment related transactions and provide transaction support for one or more client groups. Entries are made in UC Path, Onboarding Solutions and other HR Systems to support various employment actions such as processing new hire/position change transactions for both staff and students, updating and maintaining position information, and supporting pay/benefits questions/discrepancies from employees. They assist in troubleshooting and resolving timekeeping and payroll issues, in coordination with HR colleagues, UCPath Center, and other members of the Integrated HR Services team and attend meetings and trainings on timekeeping and payroll to keep up-to-date and provide feedback to employees and client groups. They assess and recommend modifications to existing processes and procedures, and may support other human resources functions as needed. The HR Assistant communicates both verbally and via email with employees, supervisors, the UC Path Center, and others in Payroll and HR to facilitate the resolution of questions and requires a high level of customer service and attention to detail.

QUALIFICATIONS

• Strong customer service skills with the willingness and ability to embrace and consistently practice our commitment to client service.

• Demonstrated strong interpersonal and communication skills to interact effectively with diverse groups of people at all levels in an environment with changing priorities and deadlines using diplomacy and tact. Demonstrated skill to define complex procedures and actions.

• Strong analytical and critical thinking skills to identify problems and develop innovative solutions. Proven ability to exercise discretion and independent judgement and maintain strict confidentiality. Ability to maintain objectivity when dealing with sensitive personnel issues and problematic situations.

• Demonstrated ability to learn new methods for computer aided data reporting/retrieval, new computer applications, data and word processing software and relational database systems. Demonstrated skill to extract, compile and analyze data to write clear and concise reports.

• Basic understanding of human resources policies and programs. Ability to interpret policies and procedures relevant to payroll and employment for represented and non-represented employees.

• Proven ability to analyze complex pay records, personnel forms and payroll time records to initiate payments and prepare timesheets.

• Proven experience with timekeeping and payroll reporting processes, including overtime and audit reporting.

• Ability to work independently with minimal supervision; initiation to follow-through to completion of all duties.

• Skill using standard computerized, networked business applications: word processing (e.g. Microsoft Word), spreadsheet (e.g. Excel), communications and scheduling (e.g. Outlook), with the willingness and ability to expand and update skills as needed.

• Willingness and demonstrated ability to embrace and consistently uphold the principles of community for a collaborative work environment.

• Demonstrated competency with and commitment to fostering fairness, respect, and inclusion in alignment with the Principles of Community.

• Oral and written fluency in both English and Spanish

SPECIAL CONDITIONS

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Overtime and weekends may be required.

• Must be bi-lingual. Fluency in English and Spanish required.

• This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department without delay.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace