Human Resources Operations Officer Jobs
Human Resources Operations Officer jobs are open across healthcare, financial services, technology, and manufacturing, at levels from coordinator to senior and director, with specializations in HRIS administration, workforce analytics, and HR compliance. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 30+ Human Resources Operations Officer jobs
Description
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Assistant Director of Volunteer Engagement leads the strategy and execution of alumni volunteer engagement initiatives, building a comprehensive volunteer ecosystem that advances alumni participation, service, advocacy, and philanthropy.
This role oversees SMU's Regional Alumni Networks, Reunion Ambassadors, class-based volunteer programs, Golden Mustangs (50+ Year Alumni), and campus volunteer initiatives to strengthen alumni connections and expand meaningful engagement opportunities.
The position is responsible for recruiting, training, supporting, and recognizing alumni volunteers while developing pathways for leadership growth, succession planning, and sustained involvement. Working collaboratively across Development and External Affairs and with campus partners, the Assistant Director leverages volunteer leadership to advance institutional priorities, strengthen alumni affinity, and drive measurable engagement outcomes informed by CASE Alumni Engagement Metrics.
Essential Functions:
Strategic Volunteer Engagement Strategy
Develop and implement a comprehensive volunteer engagement strategy that increases alumni participation through service, leadership, advocacy, mentoring, and other engagement opportunities. Establish annual goals and performance metrics for volunteer participation, leadership development, and alumni engagement. Utilize benchmark data, volunteer trends, and CASE Alumni Engagement Metrics to evaluate effectiveness and continuously improve results. Serve as the department's lead resource for volunteer best practices, governance, onboarding, succession planning, and volunteer recognition.
Regional Network Leadership & Geographic Engagement
Lead the strategy, development, and management of SMU's Regional Alumni Network program. Recruit, train, and support volunteer leaders responsible for alumni engagement activities across designated geographic regions. Partner with volunteer leaders to establish annual engagement plans, promote institutional priorities, and identify opportunities for network growth and expansion. Monitor network performance and engagement outcomes while ensuring consistency in volunteer support and high-quality constituent experience across all regions.
Reunion Engagement, Class Volunteers & Golden Mustangs
Provide strategic leadership for reunion engagement initiatives, Reunion Ambassadors, class-based volunteer programs, and Golden Mustangs activities. Develop volunteer recruitment, communication, and engagement strategies that encourage alumni participation in reunion programs and class-based initiatives. Partner with Development colleagues to support reunion fundraising goals and promote philanthropic engagement. Implement volunteer-driven outreach efforts designed to increase attendance, participation, and long-term alumni involvement.
Volunteer Recruitment, Training & Leadership Development
Design and manage a comprehensive volunteer lifecycle program that includes recruitment, onboarding, training, leadership development, mentorship, recognition, and succession planning. Identify emerging volunteer leaders and cultivate opportunities for increased responsibility within the alumni engagement and volunteer ecosystem. Develop resources and training programs that enhance volunteer effectiveness and promote consistency across the University.
Campus Volunteer Partnerships & Engagement Opportunities
Collaborate with campus partners, academic units, and Development and External Affairs colleagues to identify and expand meaningful alumni volunteer opportunities. Support mentorship programs, career initiatives, admissions activities, university events, alumni speaker opportunities, and other volunteer-driven programs that connect alumni to the University's mission. Serve as the central resource for volunteer coordination at SMU.
Data, Assessment & OperationsTrack, analyze, and report volunteer engagement metrics, participation trends, leadership pipeline development, and program effectiveness. Maintain accurate volunteer records and engagement activity within applicable systems and databases. Prepare reports and recommendations for department leadership and stakeholders while managing program budgets, timelines, and operational logistics
Other Duties as Assigned
Support special projects, University initiatives, and additional Alumni and Mustang Engagement priorities as assigned.
Position Requirements
Ability to work outside of regular business hours as needed to support events, volunteer activities, and committee meetings.
Qualifications
Education and Experience:
A Bachelor’s degree is required, preferably in higher education, communications, fundraising, or program management. A Master’s degree is preferred.
A minimum of two (2) years of work experience in at least one of the following areas: higher education, direct marketing, fundraising, alumni relations, volunteer management, or program management is required.
Experience managing multiple projects simultaneously, with responsibility for achieving established goals and meeting specific performance metrics is also required.
Experience managing volunteer boards or committees composed of adult professionals is preferred. Direct fundraising and personal solicitation experience is highly desired.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. A strong customer service orientation is essential.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning, and time management skills. Strong project management skills and a strong focus on attention to detail are essential.
Candidate must have some budget management experience. Must also have the ability to think strategically and develop actionable plans aligned with SMU's strategic priorities. Proven ability to build and manage alumni engagement, volunteer, or event programs and develop plans that support University fundraising goals is strongly preferred. Knowledge of SMU alumni constituencies and campus culture is desired.
Candidate must have a strong working knowledge of Microsoft Office applications. Experience with Salesforce or another customer relationship management (CRM) system is highly preferred. Experience with Adobe Creative Cloud or Canva is desired.
Experience with data visualization tools and project management platforms (e.g. Monday.com) is preferred. Experience with social media platforms and tools is desired. Experience with volunteer management systems (e.g., Gravyty and GiveCampus) is a plus.
Physical and Environmental Demands:
Physical
- Bend
- Reach above shoulders
- Carry/lift 25 lbs.
- Sit for long periods of time
- Squat
- Handle objects (dexterity)
- Kneel
- Stand
- Push/Pull
Environmental:
Drives motorized equipment
Deadline to Apply:
December 2, 2026
Priority consideration may be given to submissions received by November 18, 2026.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status or other characteristics protected by state and federal law.
Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
Primary Location
: USA-TX-DallasJob
: Office and Administrative SupportOrganization
: DEA - Alumni RelationsSchedule
: RegularShift
: StaffEmployee Status
: Individual ContributorJob Type
: Full-timeJob Level
: Day JobTravel
: NoJob Posting
: Nov 11, 2026, 2:34:21 PMDescription
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Assistant Director of Volunteer Engagement leads the strategy and execution of alumni volunteer engagement initiatives, building a comprehensive volunteer ecosystem that advances alumni participation, service, advocacy, and philanthropy.
This role oversees SMU's Regional Alumni Networks, Reunion Ambassadors, class-based volunteer programs, Golden Mustangs (50+ Year Alumni), and campus volunteer initiatives to strengthen alumni connections and expand meaningful engagement opportunities.
The position is responsible for recruiting, training, supporting, and recognizing alumni volunteers while developing pathways for leadership growth, succession planning, and sustained involvement. Working collaboratively across Development and External Affairs and with campus partners, the Assistant Director leverages volunteer leadership to advance institutional priorities, strengthen alumni affinity, and drive measurable engagement outcomes informed by CASE Alumni Engagement Metrics.
Essential Functions:
Strategic Volunteer Engagement Strategy
Develop and implement a comprehensive volunteer engagement strategy that increases alumni participation through service, leadership, advocacy, mentoring, and other engagement opportunities. Establish annual goals and performance metrics for volunteer participation, leadership development, and alumni engagement. Utilize benchmark data, volunteer trends, and CASE Alumni Engagement Metrics to evaluate effectiveness and continuously improve results. Serve as the department's lead resource for volunteer best practices, governance, onboarding, succession planning, and volunteer recognition.
Regional Network Leadership & Geographic Engagement
Lead the strategy, development, and management of SMU's Regional Alumni Network program. Recruit, train, and support volunteer leaders responsible for alumni engagement activities across designated geographic regions. Partner with volunteer leaders to establish annual engagement plans, promote institutional priorities, and identify opportunities for network growth and expansion. Monitor network performance and engagement outcomes while ensuring consistency in volunteer support and high-quality constituent experience across all regions.
Reunion Engagement, Class Volunteers & Golden Mustangs
Provide strategic leadership for reunion engagement initiatives, Reunion Ambassadors, class-based volunteer programs, and Golden Mustangs activities. Develop volunteer recruitment, communication, and engagement strategies that encourage alumni participation in reunion programs and class-based initiatives. Partner with Development colleagues to support reunion fundraising goals and promote philanthropic engagement. Implement volunteer-driven outreach efforts designed to increase attendance, participation, and long-term alumni involvement.
Volunteer Recruitment, Training & Leadership Development
Design and manage a comprehensive volunteer lifecycle program that includes recruitment, onboarding, training, leadership development, mentorship, recognition, and succession planning. Identify emerging volunteer leaders and cultivate opportunities for increased responsibility within the alumni engagement and volunteer ecosystem. Develop resources and training programs that enhance volunteer effectiveness and promote consistency across the University.
Campus Volunteer Partnerships & Engagement Opportunities
Collaborate with campus partners, academic units, and Development and External Affairs colleagues to identify and expand meaningful alumni volunteer opportunities. Support mentorship programs, career initiatives, admissions activities, university events, alumni speaker opportunities, and other volunteer-driven programs that connect alumni to the University's mission. Serve as the central resource for volunteer coordination at SMU.
Data, Assessment & OperationsTrack, analyze, and report volunteer engagement metrics, participation trends, leadership pipeline development, and program effectiveness. Maintain accurate volunteer records and engagement activity within applicable systems and databases. Prepare reports and recommendations for department leadership and stakeholders while managing program budgets, timelines, and operational logistics
Other Duties as Assigned
Support special projects, University initiatives, and additional Alumni and Mustang Engagement priorities as assigned.
Position Requirements
Ability to work outside of regular business hours as needed to support events, volunteer activities, and committee meetings.
Qualifications
Education and Experience:
A Bachelor’s degree is required, preferably in higher education, communications, fundraising, or program management. A Master’s degree is preferred.
A minimum of two (2) years of work experience in at least one of the following areas: higher education, direct marketing, fundraising, alumni relations, volunteer management, or program management is required.
Experience managing multiple projects simultaneously, with responsibility for achieving established goals and meeting specific performance metrics is also required.
Experience managing volunteer boards or committees composed of adult professionals is preferred. Direct fundraising and personal solicitation experience is highly desired.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. A strong customer service orientation is essential.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning, and time management skills. Strong project management skills and a strong focus on attention to detail are essential.
Candidate must have some budget management experience. Must also have the ability to think strategically and develop actionable plans aligned with SMU's strategic priorities. Proven ability to build and manage alumni engagement, volunteer, or event programs and develop plans that support University fundraising goals is strongly preferred. Knowledge of SMU alumni constituencies and campus culture is desired.
Candidate must have a strong working knowledge of Microsoft Office applications. Experience with Salesforce or another customer relationship management (CRM) system is highly preferred. Experience with Adobe Creative Cloud or Canva is desired.
Experience with data visualization tools and project management platforms (e.g. Monday.com) is preferred. Experience with social media platforms and tools is desired. Experience with volunteer management systems (e.g., Gravyty and GiveCampus) is a plus.
Physical and Environmental Demands:
Physical
- Bend
- Reach above shoulders
- Carry/lift 25 lbs.
- Sit for long periods of time
- Squat
- Handle objects (dexterity)
- Kneel
- Stand
- Push/Pull
Environmental:
Drives motorized equipment
Deadline to Apply:
December 2, 2026
Priority consideration may be given to submissions received by November 18, 2026.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status or other characteristics protected by state and federal law.
Benefits:
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
Primary Location
: USA-TX-DallasJob
: Office and Administrative SupportOrganization
: DEA - Alumni RelationsSchedule
: RegularShift
: StaffEmployee Status
: Individual ContributorJob Type
: Full-timeJob Level
: Day JobTravel
: NoJob Posting
: Nov 11, 2026, 2:34:21 PMHuman Resources Operations Officer Jobs by Experience Level
See All 30 Human Resources Operations Officer Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsHuman Resources Operations Officer Job Market
Who's Hiring
Top Industries Hiring
- Non-Profit & Social Services
What Employers Look For
The qualifications that appear most often in human resources operations officer jobs.
- Three or more years of experience administering an HRIS platform such as Workday, SAP SuccessFactors, or Oracle HCM
- Bachelor's degree in human resources, business administration, or a closely related field
- Demonstrated experience with benefits administration, payroll processing, or HR compliance reporting
- Proficiency in data analysis and HR reporting using Excel, Power BI, or similar tools
- PHR, SHRM-CP, or equivalent HR certification preferred or required
- Experience supporting HR audits, maintaining employee records, and ensuring regulatory compliance under FLSA, ACA, or ERISA
Tips for Your Human Resources Operations Officer Job Search
Tailor your resume to HR systems
Human resources operations officer roles screen heavily for HRIS proficiency. Name the specific platforms you've administered, the size of the workforce they supported, and any system migrations or implementations you led. Generic mentions of HR software get passed over.
Lead with process improvement metrics
Hiring managers for operations-focused HR roles want to see efficiency gains, not just responsibilities. Quantify reductions in time-to-process, error rates in payroll or benefits administration, or cycle time improvements in onboarding workflows you redesigned.
Apply early to roles that fit
Migrate Mate lists human resources operations officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter for compliance-heavy industries first
Healthcare, financial services, and federal contractors post the highest volume of human resources operations officer roles because their compliance workloads demand dedicated HR ops capacity. Prioritize these sectors if your background includes ACA reporting, ERISA administration, or OFCCP audit support.
Prepare for a skills assessment round
Many employers add a scenario-based or software proficiency test before the final interview stage. Expect tasks like auditing a benefits enrollment file for errors, writing an SOC mapping, or demonstrating a report pull inside a live HRIS demo environment.
Negotiate scope before accepting an offer
Human resources operations officer titles vary widely in authority. Before accepting, clarify whether the role owns system configuration decisions, has budget sign-off for vendor contracts, and whether it reports into HR leadership or finance. Title alone doesn't tell you the real scope.
Human Resources Operations Officer Jobs: Frequently Asked Questions
Which companies are hiring the most human resources operations officers?
The companies hiring the most human resources operations officers right now include AmeriCU Credit Union, DRMP, and Marsh, with the largest share of openings in New York, California, and Florida, based on current listings on Migrate Mate as of November 2026. Healthcare systems, large financial institutions, and enterprise technology firms consistently maintain the highest sustained demand for this role.
How many human resources operations officer jobs are remote?
About 75% of human resources operations officer openings are fully remote or hybrid as of November 2026, reflecting the role's heavy reliance on cloud-based HRIS platforms and digital workflows. Sub-functions like HRIS administration, HR reporting, and benefits operations tend to have the highest remote availability, while roles with significant employee-facing or compliance audit responsibilities more often require on-site presence.
How do you become a human resources operations officer?
Start by earning a bachelor's degree in human resources, business administration, or a related field, then build hands-on experience in HR support or coordinator roles where you work directly inside an HRIS platform. Pursue a PHR or SHRM-CP certification to signal technical credibility. From there, seek projects involving process improvement, benefits administration, or compliance reporting, which are the core competencies employers evaluate when hiring for dedicated HR operations positions.
Can you get hired as a human resources operations officer without much experience?
Entry into human resources operations officer roles is achievable if you can demonstrate HRIS hands-on exposure, even from an internship, an HR assistant role, or a cross-functional project where you managed employee data or ran payroll. Employers hiring at the junior end care more about your comfort with structured data, attention to compliance detail, and ability to follow complex workflows than about years on a resume.
What does the human resources operations officer interview process look like?
The process typically runs three to four stages: an initial phone screen with a recruiter, a technical or scenario-based interview focused on HRIS proficiency and compliance knowledge, a panel interview with HR leadership and sometimes a finance or operations stakeholder, and occasionally a practical skills assessment. Expect questions about how you've handled data discrepancies, managed a benefits open enrollment, or improved an HR process, since operations roles are evaluated on analytical and execution skills.
Where can I find and apply to human resources operations officer jobs?
You can find and apply to human resources operations officer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits your background.
See All 30 Human Resources Operations Officer Jobs
Find roles that match your experience and apply in just a few clicks.
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