Insurance Jobs in Rochester, NY
Insurance jobs in Rochester, New York are in steady demand, with hiring concentrated in the East End, Downtown, and the Henrietta corridor across health, commercial, and property-casualty lines. Employers actively posting roles include Paychex and The Insurance Marketplace Agency. Scan the live roles below and apply to whichever ones fit.
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- Cultivates strong relationships with clients and internal and external partners to deliver quality service
- Proactively identifies opportunities to enhance clients' service experience
- Maintains an advanced working knowledge of multiple Paychex products, as well as industry policies and procedures
- Identifies and implements opportunities for process improvements
- Demonstrates advanced skill level with systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
- Serves as a mentor for less experienced teammates
- Documents all interactions and uses the information to improve service
- Bachelor's Degree - Preferred
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3 years of experience in Insurance industry or Customer Service experience.
Demonstrates customer service skills. - Relevant Insurance License This role requires you to be eligible for applicable insurance licensing in all 50 states, which may involve an enhanced background check. If you are not currently licensed, you will be required to obtain the necessary insurance license(s) within 90 calendar days of your official start date. Failure to obtain the required license(s) within 90 days of your start date and to maintain eligibility throughout the duration of your employment may result in corrective action, up to and including termination of employment. Paychex Insurance Agency, Inc. (PIA) will cover the cost of up to two (2) attempts to pass a state insurance licensing exam including exam materials and testing fee. The cost of any additional attempts will be at the expense of the individual employee. If an individual is hired by PIA with an active and current license(s), that employee will be responsible for the timely updating and/or verifying of any changes that may have occurred with their state license(s) prior to their start date at PIA. This includes any state of residence changes, e-mail changes, mailing address changes or name changes.
- Act with uncompromising integrity.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- Treat each other with respect and dignity.
- We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
- We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
- We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
- We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
- We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
Not sure if you meet every requirement?: At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
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Who's Hiring

Insurance Jobs in Rochester: Frequently Asked Questions
How do I get a insurance job in Rochester?
Your best entry point in Rochester is targeting the city's strong health insurance and regional carrier presence, along with independent agencies clustered Downtown and in the Henrietta and Pittsford corridors. Candidates with a Property and Casualty or Life and Health license stand out immediately. Experience with local employer groups or familiarity with upstate New York's rural-to-suburban risk mix also gives you a practical edge over generalist applicants.
Which companies hire insurances in Rochester?
Companies currently hiring insurances in Rochester include Paychex and The Insurance Marketplace Agency, per current listings on Migrate Mate as of September 2026. Rochester's insurance employer mix combines national carriers with regional independents and a notable cluster of health plan administrators tied to the city's large hospital and university systems.
How can I get a insurance job in Rochester with little or no experience?
The most realistic starting point in Rochester is a customer service or claims intake role at one of the city's health plan administrators or regional agency groups, where training is typically provided. Entry-level positions in personal lines sales or policy processing at independent agencies in the Henrietta and Greece areas regularly hire without prior insurance experience. Earning a Property and Casualty license before applying, even if not required, signals commitment and moves you ahead of other entry-level candidates.
See All 158+ Insurance Jobs in Rochester
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