Investigator Jobs in Massachusetts
Investigator jobs in Massachusetts draw consistent demand across insurance, financial services, healthcare compliance, and government sectors, with openings at every level from entry-level background screeners to senior fraud examiners. Boston, Worcester, and Springfield anchor most of the hiring, where established employers like Liberty Mutual, Fidelity Investments, and the Massachusetts State Police maintain ongoing investigator pipelines. The most in-demand specialties are insurance fraud investigation, corporate compliance, and criminal investigations for state and local agencies. Find a role that fits below and apply directly.
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********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK):
https://careers-publiccounsel.icims.com/jobs/3100/investigator-pdd-framingham/job
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The Public Defender Division of Committee for Public Counsel Services, the Massachusetts public defender agency, is seeking an Investigator for the Framingham Office. Investigators conduct criminal defense investigations and aid in trial preparation for CPCS Trial Attorneys in District, and Superior Court cases in Middlesex County. Investigators are key members of the defense team who assist in developing defense strategies for indigent persons charged with criminal offenses by interviewing witnesses, documenting crime scenes, and later testifying in court.
We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.
Our Values
Courage • Accountability • Respect • Excellence
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.
AGENCY OVERVIEW
CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.
OFFICE OVERVIEW
The Public Defender Division Framingham Trial Office provides public defense services for Middlesex County. The PDD Framingham Trial Office is conveniently located in Framingham and is frequently referred to as Metro West, a subsection of Greater Boston. Home to sights of great interest such as the Callahan State Park, and the peaceful and serene Garden in the Woods, the city of Framingham, founded in the mid-1600’s, now enjoys a rich and diverse population, and is indeed, a growing and vibrant community.
Please access the following link to discover more about the CPCS Public Defender Division Framingham Trial Office: http://www.publiccounsel.net/dir/framingham-dist-pd
POSITION OVERVIEW
Public Defender Investigators are key members of the defense team and are responsible for conducting criminal defense investigations and trial preparation for CPCS Trial Attorneys as well as assisting in developing defense strategy for indigent persons charged with criminal offenses in the District, and Superior courts in Middlesex County. Key responsibilities of Investigators are locating and interviewing persons, obtaining facts, inspecting records, writing reports, documenting crime scenes, searching databases and social media, summonsing witnesses to court, shepherding witnesses through the trial court process, and testifying in court.
Investigators work under the direction of the Attorney-in-Charge, the Director of Investigations, and the Supervising Investigator and work collaboratively with other staff investigators, Attorneys-in-Charge, and CPCS Administration.
RESPONSIBILITIES
Locating and interviewing cooperative and, at times, uncooperative witnesses, alleged victims, and clients;
Investigating crime scenes, commonly located in neighborhoods that have been designated as ‘high crime areas’ by local law enforcement agencies;
Preparing and presenting oral and/or written reports based upon interviews and/or information obtained during the course of the investigation;
Conducting surveillance;
Measuring, diagramming, and photographing locations where crimes may have taken place and/or any location appropriate to the defense strategy;
Utilizing computers for on-line access to the Registry of Motor Vehicles, public records, databases, social networking sites, and various online searches;
Keeping accurate records of all phases of the investigation, and being accountable for all aspects of the investigation;
Testifying in court as needed;
Networking and maintaining personal contact with individuals in various agencies, including, but not limited to, police departments, courts, state
agencies, private sector agencies, and others to facilitate access to information necessary to the defense of a case;
Reviewing and analyzing police reports and witness statements;
Maintaining open lines of communication with attorneys as to investigative updates and case strategy and meeting all deadlines associated with cases;
Maintaining professional and productive relationships with attorneys;
Evaluating individuals and factual situations to aid the attorney in preparing and presenting a defense to the criminal charges;
Advising attorneys regarding changes and developments in investigative tools and techniques;
Developing familiarity with Massachusetts criminal laws and rules of criminal procedure;
Serving summonses on witnesses and document record keepers;
Arranging timely appearance of witnesses at court by keeping them “on call” and when necessary providing transportation for clients and/or witnesses to court or other facilities;
Preparing exhibits for trials and hearings;
Ability to work independently and outside of normal business hours as needed;
Participating in training programs for attorneys, as well as investigators; and,
Other duties as assigned.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS
Associate degree with coursework in criminal justice, forensics, law or related area of study; a minimum of three years of experience in criminal defense investigations or a related investigative field which primarily involves the interviewing of persons, obtaining facts, inspection of records and writing reports; or an equivalent combination of education, experience, and skills;
Must possess a valid and active Massachusetts driver’s license and have full access to a dependable automobile; and,
Access to home internet access sufficient to work remotely.
A bachelor’s degree may be substituted for up to 2 years of investigatory experience.
QUALIFICATIONS/SKILLS
Experience with Microsoft Office, internet databases, online searches and databases, and camera and video equipment;
Strong interpersonal skills and ability to communicate effectively, orally and in writing;
Good analytical and time-management skills;
Bilingual abilities preferred; and,
Adjusting scheduled hours to work outside of regular business hours, e.g., on nights and weekends, is required with some regularity. Ability to be flexible due to unexpected and times sensitive issues requiring immediate attention is essential.
The successful candidates will be subject to a background check including CORI and driving history reviews.
EEO Statement
The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang.
********************ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE CPCS iCIMS WEBSITE. IF YOU APPLY THROUGH MASS CAREERS AND DO NOT COMPLETE THE CPCS iCIMS APPLICATION, YOU WILL NOT BE CONSIDERED FOR THIS POSITION. PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK):
https://careers-publiccounsel.icims.com/jobs/3100/investigator-pdd-framingham/job
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Primary Location
: United States-Massachusetts-Framingham - 298 Howard StreetJob
: Legal ServicesAgency
: Committee for Pub Counsel SrvcSchedule
: Full-timeShift
: DayJob Posting
: Sep 17, 2026, 9:09:32 AMNumber of Openings
: 1Salary
: 59,893.00 - 96,855.00 YearlySee All 54 Investigator Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Investigator JobsInvestigator Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Investigator Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Education
- Insurance
- Medical Devices
- Consulting & Professional Services
What Massachusetts Employers Look For
The qualifications that appear most often in investigator jobs across Massachusetts.
- Active Massachusetts Private Detectives license or exemption under Massachusetts General Laws Chapter 147
- Bachelor's degree in criminal justice, forensic accounting, or a related field
- Prior experience in law enforcement, insurance claims, or compliance auditing
- Strong written and verbal communication skills for report writing and testimony
- Proficiency with case management software and public records research tools
- Ability to pass a thorough background check including criminal history and financial review
Investigator Jobs in Massachusetts: Frequently Asked Questions
How do you become a investigator in Massachusetts?
Most private investigators in Massachusetts must obtain a Private Detective license through the Massachusetts Department of Public Safety, which requires an application, background check, and a qualifying background such as law enforcement experience or a relevant degree. Corporate, insurance, and government investigator roles typically require a bachelor's degree in criminal justice, finance, or a related field plus relevant work experience. Some employers, particularly in state government, require civil service testing.
Which companies hire investigators in Massachusetts?
Employers hiring investigators in Massachusetts right now include Lemieux & Associates, Commonwealth of Massachusetts, and Ethos Risk Services, based on current listings on Migrate Mate as of September 2026. Massachusetts's concentration of insurance carriers, financial institutions, and state agencies makes it one of the more active markets for investigator hiring in New England.
Which Massachusetts cities have the most investigator jobs?
Boston, Taunton, and Plymouth account for the largest share of investigator openings in Massachusetts. Boston dominates because of its dense cluster of insurance company regional offices, financial services firms, and state government agencies, while Worcester and Springfield generate steady demand from regional insurers, public defenders' offices, and county government operations.
Are there remote investigator jobs in Massachusetts?
Yes, but they're rare. About 69% of investigator openings tied to Massachusetts are remote or hybrid as of September 2026, reflecting how much of the work requires in-person surveillance, interviews, or court appearances. The most remote-friendly subspecialties are fraud analysis, digital forensics, and insurance claims review, where case documentation and database research can be done off-site.
How can I get hired as a investigator in Massachusetts with little or no experience?
The most realistic entry path is a claims adjuster or compliance analyst role at a Massachusetts insurance carrier or financial institution, which provides hands-on case review experience without requiring a detective license. Large employers like Liberty Mutual and Massachusetts state agencies occasionally hire entry-level investigators or investigative aides directly. Completing a criminal justice or forensic accounting degree from a Massachusetts college and volunteering with a district attorney's office or public defender strengthens an application considerably.
Where can I find and apply to investigator jobs in Massachusetts?
You can find and apply to investigator jobs in Massachusetts on Migrate Mate, which lists current openings from employers hiring across the state. Search the listings, find roles that match your background and target location, and apply directly.
See All 54 Investigator Jobs in Massachusetts
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