IT Operations Analyst Jobs in New York
IT Operations Analyst jobs in New York are in steady demand, concentrated in financial services, healthcare systems, media, and enterprise technology firms, with openings at every level from entry-level help desk support through senior infrastructure analyst. New York City is by far the largest hiring market, with significant activity also in Albany and Buffalo, where state government agencies and regional insurers maintain large IT footprints. Major employers with lasting New York presences include JPMorgan Chase, Northwell Health, and IBM, with the most sought-after specialties covering cloud operations, ITSM platforms like ServiceNow, and network infrastructure monitoring. Find a role that fits below and apply directly.
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Showing 5 of 7+ IT Operations Analyst jobs
DESCRIPTION
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- Bachelor's degree, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, Melville - 33.26 - 45.86 USD hourly
DESCRIPTION
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Key job responsibilities
Responsibilities include, but are not limited to:
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- Bachelor's degree, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, Melville - 33.26 - 45.86 USD hourly
See All 7 IT Operations Analyst Jobs in New York
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Find IT Operations Analyst JobsIT Operations Analyst Jobs by City in New York
Where New York roles are concentrated, by current openings.
IT Operations Analyst Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
What New York Employers Look For
The qualifications that appear most often in IT operations analyst jobs across New York.
- Bachelor's degree in information technology, computer science, or a related field required
- Hands-on experience with ITSM tools such as ServiceNow or Jira Service Management
- Proficiency in monitoring and managing Windows and Linux server environments
- Familiarity with network infrastructure including routers, switches, and firewalls
- CompTIA A+, Network+, or ITIL Foundation certification strongly preferred
- Strong troubleshooting and incident response skills in a production environment
IT Operations Analyst Jobs in New York: Frequently Asked Questions
How do you become a it operations analyst in New York?
Most IT operations analyst positions in New York require a bachelor's degree in information technology, computer science, or a closely related field, though some employers accept an associate degree paired with relevant experience. New York does not require a state-issued license for this role. Candidates who earn vendor-neutral certifications such as CompTIA Network+ or ITIL Foundation stand out in the New York market, where large financial institutions and health systems expect demonstrated fluency with enterprise ITSM processes before making an offer.
Which companies hire it operations analysts in New York?
Employers hiring it operations analysts in New York right now include Amazon, Core BTS, and FreshDirect, based on current listings on Migrate Mate as of November 2026. New York's dense concentration of financial services firms, major hospital networks, and global media companies means the employer base here is broader and more varied than in most other states.
Which New York cities have the most it operations analyst jobs?
The cities with the most IT operations analyst openings in New York are Bronx, Brooklyn, and Melville. New York City dominates because of its unmatched density of global banks, insurance carriers, media conglomerates, and enterprise technology firms, while Albany draws consistent demand from state government agencies and healthcare networks, and Buffalo's growing footprint of regional financial institutions and university medical centers adds steady hiring volume outside the metro.
How can I get hired as a it operations analyst in New York with little or no experience?
The most realistic entry path is moving from a help desk or IT support technician role, both of which are common at large New York employers like Northwell Health, the Metropolitan Transportation Authority, and CUNY system campuses. These organizations run associate and new-grad IT programs that feed directly into operations analyst tracks. Earning a CompTIA A+ or ITIL Foundation credential before applying gives a clear edge, and candidates transitioning from network support or systems administrator assistant roles are regularly competitive for junior analyst openings.
Where can I find and apply to it operations analyst jobs in New York?
You can find and apply to IT operations analyst jobs in New York on Migrate Mate, which lists current New York openings updated in real time. Find roles that fit your experience and apply directly to each employer without creating a profile or signing up.
See All 7 IT Operations Analyst Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Operations Analyst Jobs