IT Operations Analyst Jobs in Texas

INTRODUCTION

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

WHY YOU'LL LOVE THIS JOB

- As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
- In the Cybersecurity Operations domain, you will be responsible for the cyber defense of technology assets by managing daily activities, threat detection and incident response, security tool implementation, and team development. You will be expected to balance technical oversight, and business alignment to keep the organization’s digital assets safe while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
• In the Cybersecurity Operations domain, you will be responsible for the cyber defense of technology assets by managing daily activities, threat detection and incident response, security tool implementation, and team development. You will be expected to balance technical oversight, and business alignment to keep the organization’s digital assets safe while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively.

MINIMUM QUALIFICATIONS

- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training.
- 3+ years of experience in a similar role

PREFERRED QUALIFICATIONS

- Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
- 3+ years experience in Security Operations Centers
- Airline industry experience.

SKILLS, LICENSES & CERTIFICATIONS

- Advanced understanding of security frameworks and protocols across cybersecurity testing, intelligence, ASM, and threat management
- Advanced understanding of physical and cyber security integration, including access control systems and surveillance technologies
- Deep understanding of secure communication technologies, including encryption protocols and secure data transmission methods
- Passion and dedication for improving security across cybersecurity testing, intelligence, ASM, and threat management
- Experience with vulnerability assessment tools, penetration testing tools, threat intelligence platforms, SIEM systems, and secure communication networks
- Project management experience highly preferred
- Relevant certifications highly desirable, including: CISSP, CEH, GIAC, SANS, CISM, OSCP, GPEN, GCIA, CSSP-A, and CISA
- Superior verbal and written communication skills with technical and non-technical audiences at all organizational levels

WHAT YOU'LL GET

Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

FEEL FREE TO BE YOURSELF AT AMERICAN

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.