IT Support Jobs in South Carolina
IT Support jobs in South Carolina are concentrated in Columbia, Charleston, and Greenville, where employers like Booz Allen Hamilton, SCANA (now Dominion Energy South Carolina), and Prisma Health maintain large technology and helpdesk operations. Demand runs from entry-level desktop support and helpdesk roles through senior systems administrators and network support specialists, with consistent openings in healthcare IT, government contracting, and manufacturing environments. The most in-demand specialties include endpoint management, Active Directory administration, and ServiceNow ticketing support. Scan the live roles below and apply to whichever ones fit.
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POSITION SUMMARY: The IT Support Center Supervisor oversees the day-to-day operations of the IT Support Center, supports technicians, provides advanced technical support to technicians and users, oversees projects involving new technologies, and assists in planning hardware deployments.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Oversee day-to-day operations of the IT Support Center
- Develop strategies for improving customer service.
- Handle customer complaints and escalate to management as necessary.
- Review customer tickets to ensure internal procedures are followed and SLAs are met.
- Lead multiple teams of technicians.
- Conduct meetings with technicians and team leaders.
- Evaluate new technologies and make recommendations for implementation.
- Make recommendations for hardware purchases and upgrades.
- Assist with planning deployments of new and upgraded hardware and software.
- Implement processes to create efficiencies and improve service through automation.
- Research computer issues and offer resolutions based on research.
- Assist technicians to provide solutions to users’ issues.
- Respond quickly and competently to technician requests.
- Maintain Support Center documentation.
- Create processes to document closely affiliated business technology products and services costs.
- Generate KPI reports for IT management and closely affiliated businesses.
- Assist IT to maintain a high level of customer service.
- Other duties as assigned by manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Proven leadership ability
- Exhibited knowledge of operating system platforms such as Windows and Mac
- Basic knowledge of LAN, hubs, switches, and network configuration
- Experience in technical computer support
- Ability to interface with users and discuss issues
- Understanding of software end user license agreements
- Advanced knowledge of computer system hardware and software components
- Advanced working knowledge of office and non-standard applications
- Ability and willingness to learn new technologies
- Good interpersonal and communication skills
- Desire to teach others about the technology field
- Ability to lead others
- Ability to work with frequent interruptions
- CompTIA A+ preferred but not required
An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php (https://www.bju.edu/about/creed-mission.php)) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php (https://www.bju.edu/about/positions.php)). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, worldclass education from a biblical worldview.
#LI-Onsite
Experience
Required- 1 - 2 Years of Related Experience
Education
Required- Bachelors or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
POSITION SUMMARY: The IT Support Center Supervisor oversees the day-to-day operations of the IT Support Center, supports technicians, provides advanced technical support to technicians and users, oversees projects involving new technologies, and assists in planning hardware deployments.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Oversee day-to-day operations of the IT Support Center
- Develop strategies for improving customer service.
- Handle customer complaints and escalate to management as necessary.
- Review customer tickets to ensure internal procedures are followed and SLAs are met.
- Lead multiple teams of technicians.
- Conduct meetings with technicians and team leaders.
- Evaluate new technologies and make recommendations for implementation.
- Make recommendations for hardware purchases and upgrades.
- Assist with planning deployments of new and upgraded hardware and software.
- Implement processes to create efficiencies and improve service through automation.
- Research computer issues and offer resolutions based on research.
- Assist technicians to provide solutions to users’ issues.
- Respond quickly and competently to technician requests.
- Maintain Support Center documentation.
- Create processes to document closely affiliated business technology products and services costs.
- Generate KPI reports for IT management and closely affiliated businesses.
- Assist IT to maintain a high level of customer service.
- Other duties as assigned by manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Proven leadership ability
- Exhibited knowledge of operating system platforms such as Windows and Mac
- Basic knowledge of LAN, hubs, switches, and network configuration
- Experience in technical computer support
- Ability to interface with users and discuss issues
- Understanding of software end user license agreements
- Advanced knowledge of computer system hardware and software components
- Advanced working knowledge of office and non-standard applications
- Ability and willingness to learn new technologies
- Good interpersonal and communication skills
- Desire to teach others about the technology field
- Ability to lead others
- Ability to work with frequent interruptions
- CompTIA A+ preferred but not required
An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php (https://www.bju.edu/about/creed-mission.php)) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php (https://www.bju.edu/about/positions.php)). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, worldclass education from a biblical worldview.
#LI-Onsite
Experience
Required- 1 - 2 Years of Related Experience
Education
Required- Bachelors or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 25 IT Support Jobs in South Carolina
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Find IT Support JobsIT Support Jobs by City in South Carolina
Where South Carolina roles are concentrated, by current openings.
IT Support Job Market in South Carolina
A snapshot from current South Carolina openings, updated as new roles post.
Who's Hiring
What South Carolina Employers Look For
The qualifications that appear most often in IT support jobs across South Carolina.
- CompTIA A+ or equivalent vendor certification recognized by South Carolina employers
- Experience supporting Windows operating systems and Microsoft 365 environments
- Ability to troubleshoot hardware, software, and network connectivity issues independently
- Familiarity with ticketing systems such as ServiceNow, Jira, or Remedy
- Strong communication skills for assisting end users with varying technical backgrounds
- Associate or bachelor's degree in information technology, computer science, or a related field
IT Support Jobs in South Carolina: Frequently Asked Questions
How do you become a it support in South Carolina?
Most it support roles in South Carolina do not require a state-issued license, but employers consistently expect CompTIA A+ certification as a baseline credential. Candidates typically complete an associate degree in information technology at a technical college such as Trident Technical College or Midlands Technical College, or a bachelor's degree at a four-year institution. Relevant internships, helpdesk experience, and additional certifications like CompTIA Network+ strengthen a candidate's profile significantly.
Which companies hire it supports in South Carolina?
Employers hiring it supports in South Carolina right now include Charleston County School District, Amazon, and Bob Jones University, based on current listings on Migrate Mate as of November 2026. South Carolina's combination of state government agencies, major healthcare systems, and a growing advanced manufacturing sector means consistent it support demand across both public and private employers throughout the state.
Which South Carolina cities have the most it support jobs?
Greenville, Charleston, and Columbia account for the most it support openings in South Carolina. Columbia leads because of the concentration of state government agencies, the University of South Carolina, and defense contractors operating near Fort Jackson, while Charleston's growing tech corridor and healthcare sector drive demand there, and Greenville's manufacturing and corporate headquarters base supports a steady volume of openings in the Upstate region.
Are there remote it support jobs in South Carolina?
Yes, but they're less common than in purely desk-based fields because many it support roles require on-site hardware troubleshooting and hands-on end-user assistance. About 50% of it support openings tied to South Carolina are remote or hybrid as of November 2026, reflecting the hands-on nature of much of the work. Tier 2 helpdesk, systems administration, and software support roles are the most likely to offer remote or hybrid arrangements.
How can I get hired as a it support in South Carolina with little or no experience?
The most realistic entry path is securing a helpdesk or desktop support associate role, which South Carolina employers such as Prisma Health, MUSC Health, and state government agencies regularly post for candidates without deep experience. Earning a CompTIA A+ certification before applying gives a measurable edge. Trident Technical College and Midlands Technical College offer short-term IT programs and often partner with local employers on internship placements, making them practical starting points for candidates building their first IT resume.
Where can I find and apply to it support jobs in South Carolina?
You can find and apply to it support jobs in South Carolina on Migrate Mate, which lists current openings tied to South Carolina employers. Search the available roles, find the ones that match your experience and location preferences, and apply directly to the ones that fit.
See All 25 IT Support Jobs in South Carolina
Find roles in South Carolina that match your experience and apply in just a few clicks.
Find IT Support Jobs