IT Systems Specialist Jobs in New York
IT Systems Specialist jobs in New York represent one of the most active markets in the country, with strong demand concentrated in financial services, healthcare, media, and government sectors at every level from entry-level help desk to senior infrastructure engineer. The heaviest hiring happens in New York City, Albany, and Buffalo, where institutions like JPMorgan Chase, NYU Langone Health, and IBM maintain deep and ongoing IT operations. The most sought-after specialties include network administration, cybersecurity, and enterprise systems management. Find a role that fits below and apply directly.
Find IT Systems Specialist JobsOverview
Showing 5 of 33+ IT Systems Specialist jobs
FLSA Status: Non-Exempt
Pay Rate: $24.73-$27.47 (35 hours per week) Personalized salary reflecting your related experience and academic/credentialed background.
Location: 899 Main Street Buffalo, NY 14203
SUMMARY OF DUTIES
The Network & Telephony Systems Specialist is a member of the Information Systems team responsible for providing high quality technical services and supporting a variety of network and telephony technologies. Under the supervision of the VP of Information Technology, the Network & Telephony Systems Specialist provides hands-on support for hardware, software, end-user devices, and networked systems. In addition to specializing in the design, configuration, and maintenance of network and telephony systems, the role assists with supporting the technology service desk.
POSITION RESPONSIBILITIES
- Provide Level 1 & 2 help desk support, escalate problem tickets as necessary and ensure complete and accurate service documentation and resolution.
- Serve as the primary point of support for network and telephony systems, ensuring high availability and performance.
- Manage and support telephony systems including user provisioning, call flows, call queues, reporting, etc.
- Provide on-site and remote technical support to locations in and around the Western NY area.
- Routinely apply problem analysis and troubleshooting procedures to resolve end-user issues.
- Configure, maintain, and troubleshoot LAN/WAN networks, routers, switches, firewalls, and wireless networks.
- Install, configure, maintain, and repair computer hardware, software, and peripheral equipment.
- Support and manage communications platforms (e.g., phone, fax, email, emergency alert, etc.)
- Support and administer a variety of Microsoft tools, technologies, and applications including permissions and access rights.
- Plan, implement, and maintain system wide LAN / WAN / Telephony solutions. These include network switches, firewalls, WIFI access points, and telephony systems.
- Routinely read and interpret technical manuals and documents.
- Assist with the maintenance and tracking of hardware, software and license inventory.
- Provide technology training and education for workforce members.
- Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.
- Maintain an in-depth knowledge of the organization's IT environment and industry trends and serve as knowledge resource for information systems personnel.
QUALIFICATIONS
- Minimum Associates Degree in Computer Science/Information Systems or IT-related field.
- Minimum of 5 years of experience working with IT systems/applications; previous network system experience preferred.
- Valid NYS Driver's License.
- Candidate must possess excellent customer service skills.
- Excellent organizational, analytical and problem-solving skills with the ability to effectively manage and prioritize issues and projects including those that may arise unexpectedly.
- Strong knowledge of network and telephony hardware and software.
- Technical certifications (ITIL, CompTIA, CCNA) are a plus.
- Ability to make difficult technical concepts easy to understand for non-technical staff.
- Same-day travel to program locations in and around the Western NY area.
- Potential for occasional night and weekend on-call support rotation.
- Must be proficient in Microsoft Suite.
- Must be able to lift up to 25 pounds when handling IT equipment and related tasks.
Some things you can look forward to:
- Welcoming, team environment, that inspires you to thrive and be your BestSelf!
- Rewarding work experience!
- Generous paid time off.
- Flexible schedule.
- Various student loan forgiveness programs.
- Multiple and diverse health insurance options.
- Many other unique lifestyle & personal insurance options.
- CASAC certification tuition support.
- Career growth and advancement opportunities.
We look forward to telling you more!
FLSA Status: Non-Exempt
Pay Rate: $24.73-$27.47 (35 hours per week) Personalized salary reflecting your related experience and academic/credentialed background.
Location: 899 Main Street Buffalo, NY 14203
SUMMARY OF DUTIES
The Network & Telephony Systems Specialist is a member of the Information Systems team responsible for providing high quality technical services and supporting a variety of network and telephony technologies. Under the supervision of the VP of Information Technology, the Network & Telephony Systems Specialist provides hands-on support for hardware, software, end-user devices, and networked systems. In addition to specializing in the design, configuration, and maintenance of network and telephony systems, the role assists with supporting the technology service desk.
POSITION RESPONSIBILITIES
- Provide Level 1 & 2 help desk support, escalate problem tickets as necessary and ensure complete and accurate service documentation and resolution.
- Serve as the primary point of support for network and telephony systems, ensuring high availability and performance.
- Manage and support telephony systems including user provisioning, call flows, call queues, reporting, etc.
- Provide on-site and remote technical support to locations in and around the Western NY area.
- Routinely apply problem analysis and troubleshooting procedures to resolve end-user issues.
- Configure, maintain, and troubleshoot LAN/WAN networks, routers, switches, firewalls, and wireless networks.
- Install, configure, maintain, and repair computer hardware, software, and peripheral equipment.
- Support and manage communications platforms (e.g., phone, fax, email, emergency alert, etc.)
- Support and administer a variety of Microsoft tools, technologies, and applications including permissions and access rights.
- Plan, implement, and maintain system wide LAN / WAN / Telephony solutions. These include network switches, firewalls, WIFI access points, and telephony systems.
- Routinely read and interpret technical manuals and documents.
- Assist with the maintenance and tracking of hardware, software and license inventory.
- Provide technology training and education for workforce members.
- Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve.
- Maintain an in-depth knowledge of the organization's IT environment and industry trends and serve as knowledge resource for information systems personnel.
QUALIFICATIONS
- Minimum Associates Degree in Computer Science/Information Systems or IT-related field.
- Minimum of 5 years of experience working with IT systems/applications; previous network system experience preferred.
- Valid NYS Driver's License.
- Candidate must possess excellent customer service skills.
- Excellent organizational, analytical and problem-solving skills with the ability to effectively manage and prioritize issues and projects including those that may arise unexpectedly.
- Strong knowledge of network and telephony hardware and software.
- Technical certifications (ITIL, CompTIA, CCNA) are a plus.
- Ability to make difficult technical concepts easy to understand for non-technical staff.
- Same-day travel to program locations in and around the Western NY area.
- Potential for occasional night and weekend on-call support rotation.
- Must be proficient in Microsoft Suite.
- Must be able to lift up to 25 pounds when handling IT equipment and related tasks.
Some things you can look forward to:
- Welcoming, team environment, that inspires you to thrive and be your BestSelf!
- Rewarding work experience!
- Generous paid time off.
- Flexible schedule.
- Various student loan forgiveness programs.
- Multiple and diverse health insurance options.
- Many other unique lifestyle & personal insurance options.
- CASAC certification tuition support.
- Career growth and advancement opportunities.
We look forward to telling you more!
See All 33 IT Systems Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Systems Specialist JobsIT Systems Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
IT Systems Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Bloomberg2
- Kirkland & Ellis2
- Web Team Associates2
- 9fin1
- Bank of China USA1
Top Industries Hiring
- Technology & Software9
- Education5
- Law & Legal Services4
- Banking & Financial Services3
- Consulting & Professional Services3
What New York Employers Look For
The qualifications that appear most often in IT systems specialist jobs across New York.
- Bachelor's degree in information technology, computer science, or a closely related field
- CompTIA A+, Network+, or Security+ certification commonly required or strongly preferred
- Hands-on experience administering Windows Server, Active Directory, and Microsoft 365 environments
- Proven ability to troubleshoot hardware, software, and network issues in a multi-user environment
- Familiarity with virtualization platforms such as VMware or Hyper-V in enterprise settings
- Strong communication skills for coordinating with end users, vendors, and cross-functional IT teams
IT Systems Specialist Jobs in New York: Frequently Asked Questions
How do you become an it systems specialist in New York?
Most it systems specialists in New York enter the field with a bachelor's degree in information technology or computer science, though an associate degree paired with industry certifications like CompTIA A+, Network+, or Microsoft certifications can also qualify candidates. New York has no state-issued license specific to this role, so employers rely on credentials and demonstrated experience. Building hands-on skills through internships or entry-level help desk roles at New York institutions accelerates the path to specialist-level positions.
Which companies hire it systems specialists in New York?
Employers hiring it systems specialists in New York right now include Bloomberg, Kirkland & Ellis, and Web Team Associates, based on current listings on Migrate Mate as of June 2026. New York's concentration of financial institutions, major hospital networks, and state government agencies means consistent demand for specialists who can support large, complex enterprise environments.
Which New York cities have the most it systems specialist jobs?
New York, Buffalo, and Syracuse have the most it systems specialist openings in New York. New York City dominates because of the sheer scale of its financial services, healthcare, and media sectors, while Albany's concentration of state government agencies drives steady public-sector demand, and Buffalo's growing technology and healthcare employers contribute a meaningful share of upstate openings.
Are there remote it systems specialist jobs in New York?
Yes, but they're less common than in purely analytical roles because many it systems specialist duties involve on-site hardware support and infrastructure maintenance. About 6% of it systems specialist openings tied to New York are remote or hybrid as of June 2026, reflecting the role's mixed nature. Tasks like network monitoring, system administration, and helpdesk triage are the most likely to be performed remotely or on a hybrid schedule.
How can I get hired as an it systems specialist in New York with little or no experience?
The most realistic entry path is a help desk or desktop support role, which large New York employers like hospital systems, financial firms, and city and state agencies regularly fill with candidates who hold a CompTIA A+ certification and an associate degree. NYU, CUNY, and other New York institutions run IT-focused programs with employer partnerships that feed directly into entry-level IT roles. Building a home lab, earning a vendor certification, or completing an IT internship while in school significantly strengthens a first application.
Where can I find and apply to it systems specialist jobs in New York?
You can find and apply to it systems specialist jobs in New York on Migrate Mate, which lists current New York openings updated in real time. Search the listings, find the roles that fit your experience and location, and apply directly to the employers posting them. No signup is required to see or apply to the available positions.
See All 33 IT Systems Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find IT Systems Specialist Jobs