J-1 Visa Account Manager Jobs
Account Manager roles in the United States are accessible to exchange visitors through the J-1 visa Trainee or Intern program categories, depending on your career stage. Finding a host employer willing to structure a formal training plan is the key step toward securing sponsorship and a DS-2019.
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Customer Success Intern
Full Time
Cincinnati, OH
Innovate with Benchmark Gensuite as a Customer Success Intern
Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision-making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees.
Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite means you will continuously use and evolve your skills to develop fresh ideas and initiatives.
Benchmark Gensuite Benefits
At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly recognize and reward excellent performers. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.
About Benchmark Gensuite…
Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.
Job Overview
We are seeking a motivated and customer-focused Customer Success Intern to join our Strategic Relationship Management team for a 10–12 week summer internship. This role offers hands-on experience supporting customer success initiatives, account growth strategies, and relationship management within a SaaS environment.
As an intern, you will work closely with our Customer Success and Account Management teams to help drive customer satisfaction, support ongoing projects, and identify opportunities for deeper engagement. This is an excellent opportunity for someone interested in building a career in Customer Success, Strategic Relationship Management (SRM), or Account Management, while gaining exposure to growth strategy in a fast-paced SaaS organization.
The ideal candidate is a strong communicator, highly organized, and eager to learn, with a genuine interest in business growth and customer relationships.
Key Responsibilities
- Support the management of customer relationships by assisting with communications, follow-ups, and account activities
- Help identify opportunities for account growth and deeper customer engagement through research and data analysis
- Assist in planning and coordinating customer programs, meetings, and engagement initiatives
- Collaborate with internal teams to support ongoing customer projects, pilots, and initiatives
- Conduct research on customer needs, market trends, and competitive landscape to inform growth strategies
- Help prepare presentations, reports, and materials for customer meetings and internal reviews
- Participate in customer calls and internal strategy discussions to gain exposure to account management practices
- Develop a foundational understanding of Benchmark’s SaaS solutions and how they support customer success
Qualifications
- Currently pursuing a Bachelor’s degree in Business, Marketing, Finance, Entrepreneurship, or a related field
- Expected graduation: Spring / May 2027
- Available to work 40–45 hours per week during the summer internship
- Strong interest in Customer Success, Account Management, Strategic Relationship Management, or Growth Strategy
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to manage multiple tasks
- Analytical mindset with attention to detail
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Interest in SaaS business models and growth strategy preferred
- Ability to work both independently and collaboratively in a team environment
What You’ll Gain
- Hands-on experience in customer success and account management within a SaaS company
- Exposure to strategic relationship management and growth initiatives
- Opportunity to work with cross-functional teams and real customer accounts
- Mentorship and professional development in a fast-paced, global environment
Questions about the position? Please contact our HR Team, at jobs@benchmarkdigital.com.
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship as an Account Manager
Frame your CV around training objectives
J-1 Trainee applications require a detailed training plan, not just a job description. Reframe your CV to highlight skill gaps you plan to close in the U.S., since designated sponsors evaluate whether the role genuinely advances your professional development.
Identify host employers with existing J-1 infrastructure
Search for companies that have previously hosted J-1 Trainees in sales or client management roles by reviewing DOL disclosure data. Employers already familiar with training plan requirements move through the DS-2019 process significantly faster than first-time hosts.
Use Migrate Mate to target J-1-aligned Account Manager roles
Not every Account Manager posting is structured for exchange visitor eligibility. Use Migrate Mate to filter for U.S. employers and roles that align with J-1 sponsorship, saving time you'd otherwise spend vetting positions that won't support a training program.
Distinguish Intern from Trainee before applying
If you're currently enrolled in a degree program, the J-1 Intern category applies. If you've graduated within the past 12 months or are an early-career professional, Trainee is the correct category. Applying under the wrong category forces a restart with your designated sponsor.
Confirm host employer commitment before DS-2019 issuance
Your designated sponsor, such as Cultural Vistas or AIPT, issues the DS-2019 only after reviewing a signed training plan from your host employer. Get written confirmation of the training plan structure from your employer before the sponsor begins processing, or delays are likely.
Check whether your role triggers the two-year home residency requirement
Account Manager positions funded by your home government or involving certain skill sets may trigger the J-1 two-year home residency requirement under INA Section 212(e). Confirm your eligibility for a waiver with your designated sponsor before accepting an offer.
Account Manager J-1 Visa: Frequently Asked Questions
Which J-1 program category fits an Account Manager role?
Most Account Manager positions fall under the J-1 Trainee category, which is designed for professionals who have graduated and have at least one year of relevant experience or education outside the U.S. If you're a current student completing a degree, the Intern category applies instead. Both require a structured training plan approved by your designated sponsor.
Who actually sponsors the J-1 visa for Account Manager positions?
The J-1 visa sponsor is a U.S. Department of State-designated organization, such as Cultural Vistas, AIPT, or InterExchange, not the hiring employer. The employer acts as your host and must agree to a formal training plan. The designated sponsor reviews that plan, issues your DS-2019, and monitors compliance throughout your exchange program.
How do I find Account Manager host employers open to J-1 Trainees?
Most Account Manager job postings don't specify J-1 eligibility, so filtering by role title alone won't surface the right opportunities. Migrate Mate lets you search for U.S. employers and roles aligned with J-1 sponsorship, helping you identify hosts who are already familiar with the training plan requirements and DS-2019 process.
Can an Account Manager role trigger the two-year home residency requirement?
It depends on your funding source and home country's bilateral agreements with the U.S. If your exchange program is financed by your home government or a U.S. government agency, or if your home country has designated your field as a skills-shortage area, the two-year home residency requirement under INA Section 212(e) may apply. Verify this with your designated sponsor before accepting any offer.
What does a J-1 training plan for an Account Manager actually include?
Your designated sponsor requires a phase-by-phase training plan that outlines the specific skills and competencies you'll develop, the supervision structure, and measurable benchmarks for each phase. For Account Manager roles, this typically covers client relationship management, CRM platform proficiency, and sales cycle training. Vague or generic plans are commonly rejected during sponsor review.