Learning And Development Specialist Jobs
Learning And Development Specialist jobs are open across corporate, healthcare, technology, and government sectors, from entry-level instructional roles to senior program leads, with specializations in instructional design, leadership development, and e-learning production. Find a role that fits from the openings below and apply directly.
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Community Access was founded in 1974 to provide housing and support for people being discharged from psychiatric institutions. Today, we are one of the leading providers of supportive and affordable housing in New York City, and the originators of an integrated housing model which has become a best practice nationally: affordable housing where families live alongside people living with mental health concerns. Our staff work daily to support thousands of New Yorkers through supportive and affordable housing, peer-driven residential crisis support programs, training, advocacy, supported education, mobile treatment and other healing-focused services.
Program/Department Description
The Learning & Development Department builds the knowledge, skills, and leadership capabilities employees need to succeed and advance Community Access’s mission. Through inclusive, accessible, and mission-aligned learning experiences, the department leads agency-wide training, manager and leadership development, career growth, learning technology, and organizational development. Working in partnership with employees, managers, Human Resources, and organizational leaders, the team identifies capability needs, delivers effective learning solutions, and measures impact to strengthen employee performance, support continuous improvement, and promote high-quality services.
Position Overview
The Director of Learning & Development provides strategic leadership for Community Access’s agency-wide learning, professional development, leadership development, and organizational capability initiatives. Reporting to the Chief People Officer, the Director develops and implements a comprehensive learning and development strategy that strengthens employee effectiveness, manager capability, career growth, organizational performance, and the consistent application of Community Access’s mission, values, and practice approaches. The Director partners with executive leadership, Human Resources, program leadership, managers, employees, and subject-matter experts to identify organizational capability needs and translate those needs into effective learning and development solutions.
Key Performance Indicators
All key performance indicators below are expected to be met fully.
- Learning Strategy: Annual L&D plan developed and aligned with organizational priorities.
- Needs Assessment: Annual agency-wide assessment completed with priorities and action plan.
- Required Training: At least 90–95% completed by established deadlines, with defined escalation process.
- Manager Development: Defined percentage of managers complete required manager curriculum.
- New Manager Development: New managers complete foundational program within established timeframe.
- Employee Development: Participation and utilization of professional-development opportunities are tracked.
- Career Development: Career-development framework/pathways established for prioritized roles.
- Learning Effectiveness: Priority programs include defined learning and application measures.
- Stakeholder Partnership: Department learning plans established with major operational departments.
- LMS/Data: Quarterly executive L&D dashboard delivered with trends and actions.
- Internal Capacity: Internal trainer/SME network established and maintained.
- Continuous Improvement: Training evaluation and organizational data result in documented program improvements.
Job Qualifications
- Have an understanding, appreciation, and commitment to the mission, values and practice approach of Community Access,
- Minimum of a Bachelors in Learning Development, Organizational, Behavioral or Educational Psychology, or relevant field preferred.
- Proficiency in Learning Management Systems and learning technology strategy required; experience with Bridge LMS or comparable systems preferred.
- Five to seven years of progressive leadership experience in learning and organizational development, training strategy, leadership development, or related organizational capability-building work, preferably in a nonprofit or service-delivery organization using a rights-based or social-justice approach.
- Active affiliation with appropriate Learning and Development networks, associations or organizations and ongoing community involvement required, appropriate L&D certifications preferred.
- Lived experience utilizing public mental health systems, inpatient psychiatric hospitalization, and/or other life-impacting experiences with mental health that reflects the communities we serve, preferred
- Experience and skill in leading organizational change
- An expert collaborator who can solve complex challenges and support cross-functional teams across the organization.
- Skilled in understanding instructional design principles and adult learning theories to create and/or oversee impactful training programs, using various methods (didactic lecture, role-playing, experiential learning, team exercises, group discussions, multi-media, etc.)
- Able to exhibit cultural competence through understanding the diversity of the workforce and has the ability to create inclusive training programs that cater to varied learning styles and backgrounds.
- Exhibits cultural competence Excellent computer technical skills, such as MS Office Suite (Word, PowerPoint, Outlook, Excel, Teams), Zoom, Articulate, Bridge LMS, etc.
- Ability to travel to and work in the field.
- Strong Project Management, Meeting facilitation and Problem-Solving Skills
Bilingual candidates are encouraged to apply.
Interested candidates should apply on www.communityaccess.org/jobs.
Community Access is an Equal Opportunity Employer. M/F/D/V.
Women, People of Color and Members of the LGBT community are strongly encouraged to apply.
We are dedicated to a workforce where at least 51% of our employees identify as having a personal
experience using mental health services. www.communityaccess.org
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Staffing & Recruiting
- Biotechnology & Pharmaceuticals
- Energy
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What Employers Look For
The qualifications that appear most often in learning and development specialist jobs.
- Bachelor's degree in instructional design, education, human resources, or a related field
- Proficiency with e-learning authoring tools such as Articulate 360 or Adobe Captivate
- Experience designing and facilitating instructor-led and virtual training programs
- Familiarity with learning management systems such as Workday Learning, Cornerstone, or SAP SuccessFactors
- Ability to apply adult learning principles and instructional design models such as ADDIE or SAM
- Certification such as ATD CPTD or SHRM-CP is frequently preferred or required
Tips for Your Learning And Development Specialist Job Search
Quantify learning outcomes on your resume
Hiring managers want proof your programs moved a metric. Replace vague language like 'delivered training' with specifics: completion rates, post-training assessment scores, or time-to-productivity reductions for new hires. Numbers on an L&D resume stand out immediately.
List your authoring tools explicitly
Articulate 360, Captivate, Rise, and Camtasia appear in a large share of postings. If you know them, list each by exact product name in a dedicated tools section so applicant tracking systems register your experience before a human ever reads your resume.
Target roles by learning modality you specialize in
Filter openings by whether they emphasize instructor-led training, self-paced e-learning, blended programs, or microlearning. Applying to roles that match your primary delivery method means your portfolio samples will align with what the hiring team already needs to build.
Apply early to roles that fit
Migrate Mate lists learning and development specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a portfolio walkthrough for interviews
Most L&D interviews include a portfolio review or a sample presentation. Select two or three projects that show different modalities, and be ready to walk through your design decisions, the audience analysis you did, and how you measured whether the training worked.
Negotiate using scope, not just title
When discussing offers, ask about the learning technology stack you'll own, the number of programs you'll manage simultaneously, and whether content development is in-house or outsourced. These factors define workload and career trajectory more than a title bump alone.
Learning And Development Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most learning and development specialists?
The companies hiring the most learning and development specialists right now include Wider Circle, Ethos Veterinary Health, and Sanford Health, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Large enterprises in healthcare, financial services, and technology consistently maintain the heaviest hiring volume for this role.
How many learning and development specialist jobs are remote?
About 69% of learning and development specialist openings are fully remote or hybrid as of November 2026, reflecting the role's natural fit for distributed work. Instructional design and e-learning development positions tend to be the most remote-friendly, while roles that require in-person facilitation or on-site onboarding coordination are more likely to require a physical presence.
How do you become a learning and development specialist?
Most people enter the field by earning a degree in instructional design, education, or human resources, then building hands-on experience creating training materials in a related role such as HR coordinator, trainer, or teacher. Earning an industry credential like the ATD Certified Professional in Talent Development strengthens your candidacy. Building a portfolio of sample courses or programs you have designed is often the deciding factor in getting hired.
Can you get a learning and development specialist job with little experience?
Yes, entry-level learning and development specialist roles exist, particularly at large companies with structured L&D teams where you can support senior designers on existing programs. The most effective way to compensate for limited experience is a strong portfolio, even if the samples were built as personal projects or volunteer work. Familiarity with at least one authoring tool and a learning management system makes a meaningful difference at the screening stage.
What does the learning and development specialist interview process look like?
The process typically begins with a recruiter screen focused on your background and tools experience, followed by a hiring manager interview that explores your design philosophy and how you measure training effectiveness. Many employers include a portfolio review where you present past projects and explain your decisions. A final round often involves a panel with HR and business stakeholders, and some companies assign a take-home design exercise or ask you to deliver a short sample training session.
Where can I find and apply to learning and development specialist jobs?
You can find and apply to learning and development specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing that fits.
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