Merchandising Service Manager Jobs
Merchandising Service Manager jobs are open across retail, consumer goods, grocery, and big-box chains, from entry-level to senior and regional director, with specializations in planogram execution, vendor relations, and in-store reset management. Find a role that fits below and apply directly.
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Showing 5 of 34+ Merchandising Service Manager jobs
- Team Leadership
- Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service strategy
- Guides Merchandising Service Associates (MSAs) around project priorities, scheduling, expectations, and needs (e.g., materials, supplies, time)
- Delivers onboarding and training, provides on-the-job coaching, and mentors MSAs
- Coaches MSAs on performance
- Creates tailored developments plans for MSAs by analyzing metric and individual strengths, weaknesses, and needs
- Handles disciplinary actions and proactively partners with HR business partner
- Manages project, travel, display, fixture expenses and weekly payroll
- Identifies and resolves project and/or store-level issues using available resources
- Summarizes and communicates project information, updates, and feedback on project execution with store team, field leaders, and corporate teams
- Identifies opportunities to improve efficiency, merchandising, and displays to be shared across the district, region, and enterprise, as appropriate
- Lead team to merchandise our live goods in garden centers
- Lead teams ranging from 11-21 people
- Collaborate with Field Project managers on large third party labor projects when needed
- Customer Service
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
- Supports those that directly help customers by providing the tools and resources needed
- Lead daily price change execution, audit and update price labels inside and outside the store
- In-stock
- Oversees that merchandise is stocked, fronted, and fully packed down in assigned area according to planogram
- Confirms that all signage, reorder stickers, pricing, and product information is accurate
- Confirms all product displays, resets, and bay integrity efforts are completed according to Lowe's specifications, planograms, and merchandising and safety standards
- Collaborates with receiving departments in assigned stores to establish or revise the staging process for reset product and product support materials
- Leads efforts of buyback items and ensures they are pulled, prepped, and ready for shipping
- Oversees the proper processing of damaged products
- Clean and Safe Stores
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
- Follow state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
- High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
- 2 Years Customer service or retail experience in a fast-paced retail environment (or 1 year of Lowe's store experience)
- 1 Year Experience as a team lead or leading others in an informal capacity
Preferred Qualifications
- Supervisory experience including coaching/training and evaluating the performance of direct reports
- Merchandising experience including reading planograms, setting up and tearing down displays
- Experience operating power equipment such as lifts, order pickers, and similar equipment
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.- Team Leadership
- Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service strategy
- Guides Merchandising Service Associates (MSAs) around project priorities, scheduling, expectations, and needs (e.g., materials, supplies, time)
- Delivers onboarding and training, provides on-the-job coaching, and mentors MSAs
- Coaches MSAs on performance
- Creates tailored developments plans for MSAs by analyzing metric and individual strengths, weaknesses, and needs
- Handles disciplinary actions and proactively partners with HR business partner
- Manages project, travel, display, fixture expenses and weekly payroll
- Identifies and resolves project and/or store-level issues using available resources
- Summarizes and communicates project information, updates, and feedback on project execution with store team, field leaders, and corporate teams
- Identifies opportunities to improve efficiency, merchandising, and displays to be shared across the district, region, and enterprise, as appropriate
- Lead team to merchandise our live goods in garden centers
- Lead teams ranging from 11-21 people
- Collaborate with Field Project managers on large third party labor projects when needed
- Customer Service
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
- Supports those that directly help customers by providing the tools and resources needed
- Lead daily price change execution, audit and update price labels inside and outside the store
- In-stock
- Oversees that merchandise is stocked, fronted, and fully packed down in assigned area according to planogram
- Confirms that all signage, reorder stickers, pricing, and product information is accurate
- Confirms all product displays, resets, and bay integrity efforts are completed according to Lowe's specifications, planograms, and merchandising and safety standards
- Collaborates with receiving departments in assigned stores to establish or revise the staging process for reset product and product support materials
- Leads efforts of buyback items and ensures they are pulled, prepped, and ready for shipping
- Oversees the proper processing of damaged products
- Clean and Safe Stores
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
- Follow state-specific guidelines on price changes (Pricing Policy SF-06)
Required Qualifications
- High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable
- 2 Years Customer service or retail experience in a fast-paced retail environment (or 1 year of Lowe's store experience)
- 1 Year Experience as a team lead or leading others in an informal capacity
Preferred Qualifications
- Supervisory experience including coaching/training and evaluating the performance of direct reports
- Merchandising experience including reading planograms, setting up and tearing down displays
- Experience operating power equipment such as lifts, order pickers, and similar equipment
About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.Merchandising Service Manager Jobs by Experience Level
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Find JobsMerchandising Service Manager Job Market
Who's Hiring
- Target23
- Lowe's Home Improvement7
- Michaels1
- Ann Taylor1
- Top Liquors1T
Top Industries Hiring
- Retail
What Employers Look For
The qualifications that appear most often in merchandising service manager jobs.
- Three or more years of merchandising, retail operations, or field service experience
- Proven ability to manage and schedule a team of field merchandisers or service representatives
- Experience reading, interpreting, and executing planograms and store schematics
- Proficiency with space-planning software and retail reporting or inventory management systems
- Valid driver's license and willingness to travel to multiple store locations regularly
- Bachelor's degree in business, marketing, retail management, or a related field preferred
Tips for Your Merchandising Service Manager Job Search
Quantify your planogram and reset results
Hiring managers want numbers, not duties. Replace phrases like 'managed resets' with specifics: how many stores you covered, how quickly resets were completed, and whether sell-through improved after your team executed a new schematic.
List your space-planning and retail tools
Many postings screen for proficiency in space-planning software, store-reporting platforms, and inventory systems. Name the specific tools you have used so your resume clears automated screening before a recruiter ever reads it.
Apply early to roles that fit
Migrate Mate lists merchandising service manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by channel, not just title
Grocery, home improvement, and specialty retail have different reset cycles and vendor structures. Search by those channels alongside the job title so you're applying to environments that match your actual field experience, not just any retail operation.
Prepare a scenario for a failed rollout
Interviewers for this role almost always ask how you handled a reset that went off-schedule or a vendor who missed a delivery window. Have one specific example ready that shows you diagnosed the problem, adjusted the team, and still met the retailer's deadline.
Negotiate start dates around reset seasons
Major planogram resets cluster around new-year reflows and back-to-school cycles. If you're negotiating a start date, knowing a team's upcoming reset calendar gives you a concrete reason to push for a date that lets you contribute immediately rather than onboarding during the busiest window.
Merchandising Service Manager Jobs: Frequently Asked Questions
Which companies are hiring the most merchandising service managers?
The companies hiring the most merchandising service managers right now include Target, Lowe's Home Improvement, and Michaels, with the largest share of openings in Texas, Florida, and North Dakota, based on current listings on Migrate Mate as of November 2026. Roles at large consumer goods companies and national retailers tend to stay open longer due to high team turnover and ongoing expansion.
How many merchandising service manager jobs are remote?
About 0% of merchandising service manager openings are fully remote or hybrid as of November 2026, reflecting that most of the role involves direct oversight of in-store execution. Administrative duties like vendor communication, reporting, and scheduling tend to be the sub-areas most compatible with remote or flexible arrangements.
How do you become a merchandising service manager?
Start by building hands-on experience as a merchandiser, reset specialist, or field service representative so you understand planogram execution and store-level logistics from the ground up. Move into a team lead role to demonstrate you can schedule crews, resolve vendor issues, and hit reset deadlines. Employers typically want candidates who have managed multi-store territories before promoting them into a full manager title.
Can you get hired as a merchandising service manager with little experience?
Some employers will hire candidates with limited direct experience if they have strong retail operations or field coordination backgrounds. Emphasize any experience managing schedules, coordinating with vendors, or leading a small crew during peak resets. Applying to regional or district roles at smaller retailers or third-party merchandising firms is a practical path in because those companies hire more frequently and promote from within.
What does the merchandising service manager interview process look like?
Most hiring processes include an initial phone screen focused on your field experience and geographic availability, followed by a video or in-person interview with a district or regional manager. Expect scenario questions about handling a missed reset, managing an underperforming team member, and coordinating a multi-store rollout under a tight deadline. Some employers add a final conversation with a category or operations director before extending an offer.
Where can I find and apply to merchandising service manager jobs?
You can find and apply to merchandising service manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience and location, then apply directly to each listing that fits.
See All 34 Merchandising Service Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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