Operations Analyst Jobs in Georgia

Overview

We are seeking a Staff Security and Risk Ops Analyst as part of the Sanctions Operations team within Intuit’s CTREC department. The role will focus on Intuit’s sanctions screening program, including but not limited to restricted party screening, embargoed country blocking, and NACHA regulations. The Staff Analyst will work across functions (Legal, Internal Audit, Technology, Information Security, Finance, Corporate Accounting, etc.) to support all of the Sanctions operations work that drive short- and long-term business outcomes. This role is based out of our Atlanta Office location and is not remote-eligible.

This role will focus on joining a large sanctions operations team, working very closely with our offshore service provider (OSP), Legal and Product teams to monitor, evaluate and strengthen sanctions compliance risk mitigation work, evaluating existing sanctions alert review/investigation processes to drive operational effectiveness and efficiency, and find ways to scale our internal processes for business and customer growth. Successful candidates for this role will utilize strong sanctions compliance subject matter expertise, operational process, program and technology management to drive the effectiveness and efficiency of the sanction compliance program within Intuit.

Responsibilities

• Design and scale risk processes to cover an increasingly large and complex landscape of compliance risks given our rapidly expanding user base
• Proactively identifies, shares and addresses risks impacting business teams. Influences through others, driving progress on initiatives not under their direct control.
• Design, implement, and monitor pilot initiatives to explore new methodologies and estimate key metrics for the compliance operational process’s effectiveness and efficiency
• Ability to effectively manage large operational service providers (OSP), review third party contracts, statement of work related to operational work and help with yearly OSP capacity forecast and budgets
• Perform quantitative analysis to improve risk/sanction operational processes to prevent/mitigate noncompliance issues
• Ability to work with product managers, data analysts, and technology teams to strengthen data and safe AI coverage for operational processes and risk mitigation strategies with an expanding user base and with new product rollouts
• Deliver ideas and insights as you collaborate with partner teams, such as engineering, data science & operations to build risk detection systems that drive overall efficiency, customer experience, and agent investigation capabilities
• Effectively able to work with product and technology teams to build risk solutions and operationalize solutions and get feedback.
• In addition, the candidate should bring a high level of enthusiasm to the projects and the ability to organize and motivate large groups. This includes taking initiative, ownership and responsibility for a project
• Deeply cares about growth of the team; ensures that org has the right skills, mindset and diversity to implement the strategy and roadmap.
• Must have good judgment with the ability to think critically, and strategically and use process knowledge, policy insights and data to drive better business/customer outcomes

Qualifications

• Strong business acumen with 6+ years’ work experience in a related field/position.
• Bachelor’s degree in Business, Math, Statistics, Finance, Economics, or a related field.
• Worked in diverse and challenging environments to drive growth, customer experience, and profitability.
• Ability to manage and lead across highly cross-functional teams.
• Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies.
• Domain expertise in banking risk management and exposure to agent-based risk or compliance operations processes for manual case/alert reviews is ideal for this role
• Able to thrive in a fast-paced environment and be responsive and available during times of peak agent case activity.
• Strong organization and time management skills and the ability to manage multiple projects and priorities

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: