OPT Client Success Manager Jobs
Client Success Manager jobs are well-suited for F-1 OPT students, particularly those with degrees in business, communications, or marketing. Most roles qualify as specialty occupations for OPT purposes. Your 12-month OPT window (29 months with STEM extension if eligible) gives employers a meaningful runway to evaluate sponsorship.
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Company Description
Overview
As a Professional, Client Success you will act as a key contributor, supporting client & agency relationships and driving the strategic adoption of Epsilon's person-first digital media solutions. You will collaborate closely with Epsilon Sales, Publicis agency partners, and internal cross-functional teams to help transform client business objectives into high-performing media realities.
This is an ideal role for a media professional who wants to be at the center of the action-bridging the gap between defined strategy, pitching new ideas that meet client objectives as well as hands-on execution. You'll have the opportunity to:
- Partner with Client Leadership/Sales Team to support optimization, upsell, and digital media growth initiatives.
- Synthesize performance insights and assist in the preparation of QBRs and strategic readouts.
- Connect campaign results to broader business goals and future investment planning.
- Support the development of data-driven media proposals and campaigns that leverage Epsilon's industry-leading identity products.
- Contribute to Epsilon's growth by ensuring consistent delivery excellence and operational health.
Responsibilities
You are a client-focused professional with a passion for marketing, client success, and digital media. You excel at getting things done, staying organized, and building strong working client and internal relationships. You are comfortable working with data to monitor performance and communicate insights, and you have a strong attention to detail that helps ensure high-quality execution.
You have a proven ability to translate strategy into execution to drive results. You're proactive about identifying issues early, escalating appropriately, and partnering across teams to support client outcomes and continuous improvement.
Qualifications
What You'll Bring With You
- Bachelor's Degree from a four-year college or university.
- 4 to 5 years of experience in digital marketing, media, analytics, or client success.
- Experience in developing, nurturing and managing client relationships.
- Proven track record of driving and maintaining revenue growth with clients.
- Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Comfort working with performance data to monitor campaign health and identify trends.
- Ability to build strong relationships with internal and external stakeholders.
- Excellent communication and interpersonal skills.
- Highly organized with a strong attention to detail.
Why You Might Stand Out From Other Talent:
- Direct experience within the digital media landscape, specifically with platform-based execution.
- A self-starter who recognizes potential challenges early and approaches them with a proactive outlook.
- A history of building strong client and internal partnerships to drive collective delivery excellence.
Additional Information
When you join Epsilon, we'll create something EPIC together. We're a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.
Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:
- Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time.
- Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance.
- Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-ML1
Compensation Range: USD $64,000.00 - USD $84,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/9/2026.
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Get Access To All JobsTips for Finding OPT Sponsorship as a Client Success Manager
Target SaaS and tech companies first
Software and technology companies hire Client Success Managers at high volume and have established H-1B visa sponsorship pipelines. Roles at these companies are more likely to come with a clear path from OPT to long-term work authorization than roles at smaller firms.
Frame your degree as a specialty qualification
Client Success Manager roles require a bachelor's degree in a specific field to qualify as a specialty occupation. Highlight how your degree in business, communications, or a related discipline directly applies to the technical or analytical demands of the role.
Bring up OPT early, not at the offer stage
Raising your authorization status mid-process wastes everyone's time. Mention your OPT and STEM eligibility in early conversations so employers who won't sponsor self-select out before you invest hours in their interview process.
Quantify your customer impact in applications
Retention rates, NPS improvements, and expansion revenue numbers make your profile concrete. Employers weighing sponsorship costs need to see measurable value. Vague descriptions of relationship management won't make the business case for investing in your visa.
Use your CPT experience as proof of work
If you completed internships in customer success or account management on CPT, reference specific outcomes from those roles. Demonstrated experience in a U.S. work environment reduces perceived hiring risk, which matters when a company is considering long-term sponsorship.
Ask about the sponsorship process, not just willingness
There's a difference between an employer who says they're open to sponsorship and one who has done it before. Ask whether they've filed H-1B petitions previously. Companies with an existing process move faster and with fewer complications than those sponsoring for the first time.
Client Success Manager OPT: Frequently Asked Questions
Does a Client Success Manager role qualify as a specialty occupation for OPT?
Most Client Success Manager positions qualify as specialty occupations when the role requires a bachelor's degree in a specific field such as business, communications, or marketing. The key is that the degree requirement must be directly tied to the duties of the job. Roles that accept any bachelor's degree regardless of field can be harder to support as specialty occupations, which matters both for OPT STEM extensions and future H-1B sponsorship.
Can I work as a Client Success Manager on STEM OPT extension?
Yes, if your underlying degree is in a STEM-designated field, you may qualify for a 24-month STEM OPT extension after your initial 12 months. Common STEM degrees that support Client Success roles include information systems, computer science, and data analytics. You'll also need to work for an E-Verify enrolled employer and have a formal training plan on file with your DSO.
How do I find Client Success Manager jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT students and filters jobs by sponsorship openness, so you're not applying blind. Client Success Manager roles at SaaS companies and enterprise tech firms tend to sponsor most consistently. Browsing Migrate Mate by role type lets you focus your time on employers who have an actual track record of sponsoring international candidates.
What should I do if my OPT expires before the H-1B lottery results come in?
If your employer files an H-1B petition on your behalf before your OPT expires, you're typically covered by a cap-gap extension that bridges your status while the lottery is pending. This extension applies to your work authorization as well as your visa status. Your DSO can issue an updated I-20 reflecting the cap-gap period. Stay in close contact with your employer's immigration counsel to make sure the timing is handled correctly.
Is Client Success Manager a common role for H-1B sponsorship?
It's sponsored regularly at larger technology companies, though less consistently than engineering roles. Employers are more likely to sponsor when the candidate has a directly relevant degree, demonstrated impact in prior roles, and a salary offer at or above the prevailing wage for the position. Companies that already have a Client Success team with sponsored employees are your strongest targets, since the internal approval process is already established.