OPT Customer Program Manager Jobs
Customer Program Manager jobs are a strong fit for F-1 OPT students with backgrounds in business, communications, or engineering. These roles typically qualify as specialty occupations, supporting STEM OPT extension eligibility when the position involves systematic analysis, project oversight, or technical coordination with clients.
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Job Type:
Regular
Scheduled Hours:
40
Why You’ll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you — personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
This position is responsible for the Pre-Access operations of all centralized hospital departments. This includes but is not limited to all centralized scheduling and pre-registration of hospital outpatient departments, insurance pre-certification of outpatient services, and initial insurance authorization for inpatient admissions. The position implements and controls Pre-Access processes to ensure the needs of patients, physicians, and departments are met. The position also works closely with the business office to understand identify opportunities for improvement in the areas of scheduling, pre-registration, and authorization.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Education, Credentials, Licenses:
Bachelor degree
Specialized Knowledge:
- Time management and organizational skills
- Interpersonal skills
- PC skills required
- Microsoft Office
- Medical Terminology
- Budgeting
Kind and Length of Experience:
5 years’ leadership experience or a formal internship in a healthcare setting with a master’s degree
FLSA Status:
Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
See all 78+ OPT Customer Program Manager Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Program Manager
Target employers with established OPT hiring pipelines
Large enterprises in technology, consulting, and healthcare regularly hire OPT students for program management roles. These organizations already have HR processes for I-983 training plans, which reduces friction when you raise your work authorization status.
Clarify your STEM OPT eligibility early in the conversation
If your degree is in a STEM field, you may qualify for a 24-month STEM OPT extension. Mentioning this upfront reassures hiring managers that your work authorization extends well beyond the standard 12-month window.
Frame your program management experience around measurable outcomes
Customer Program Managers are evaluated on retention, escalation resolution, and delivery timelines. Quantify your contributions from internships or coursework projects to demonstrate business impact, which directly addresses employer hesitation around sponsoring international candidates.
Confirm the role qualifies as a specialty occupation
Customer Program Manager positions that require a bachelor's degree in a specific field generally meet USCIS specialty occupation standards. Roles where any degree is acceptable may create complications for future H-1B visa sponsorship, so confirm the job description before accepting.
Ask about the H-1B sponsorship timeline during final-round interviews
OPT authorization is time-limited, so understanding whether an employer sponsors H-1B visas before you accept an offer is critical. Ask specifically whether they have sponsored H-1B petitions for similar roles in the past three years.
Build relationships with managers, not just recruiters
Sponsorship decisions for Customer Program Manager roles often require buy-in from the hiring manager, not just HR. A direct manager who values your client relationships and program delivery record is your strongest internal advocate when the sponsorship conversation begins.
Customer Program Manager OPT: Frequently Asked Questions
Do Customer Program Manager jobs typically qualify for STEM OPT extension?
It depends on your degree field, not just the job title. If you graduated with a STEM-designated degree such as computer science, industrial engineering, or information systems, and your Customer Program Manager role involves systematic processes or technical coordination, it likely qualifies. Your employer must also be E-Verify enrolled and willing to complete the I-983 training plan.
How do I find Customer Program Manager jobs that sponsor OPT students?
Migrate Mate filters job listings by employers actively open to OPT and visa sponsorship, so you can browse Customer Program Manager roles without wasting time on companies that won't consider international candidates. Searching on general job boards often buries sponsorship details or omits them entirely, making it difficult to know which employers are actually open to hiring you.
Can I work as a Customer Program Manager on OPT if my degree is in a non-business field?
Yes, provided your degree field has a logical connection to the role. Engineering, computer science, and communications graduates regularly work in customer program management. USCIS evaluates whether the position normally requires a degree in a specific specialty, so a direct degree-to-role connection strengthens both your OPT authorization and any future H-1B petition.
What should I do if my OPT authorization expires before my employer files my H-1B?
If you have an approved STEM OPT extension, you may be eligible for a 60-day cap-gap extension that bridges the gap between your OPT end date and October 1, when H-1B status begins. Speak with your DSO well before your OPT expires to confirm your options and ensure your I-20 reflects the correct status throughout the transition period.
Are Customer Program Manager roles considered specialty occupations for H-1B purposes?
Generally yes, when the position requires a specific bachelor's degree rather than any degree in any field. Job descriptions that list requirements like a degree in business administration, engineering, or a related technical field tend to qualify. Roles with vague educational requirements can be harder to defend in an H-1B petition, so reviewing the job description carefully before accepting an offer matters.