OPT Customer Program Manager Jobs
Customer Program Manager jobs are a strong fit for F-1 OPT students with backgrounds in business, communications, or engineering. These roles typically qualify as specialty occupations, supporting STEM OPT extension eligibility when the position involves systematic analysis, project oversight, or technical coordination with clients.
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Get Access To All JobsINTRODUCTION
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Paid education assistance
- Team member discount
- Development programs for advancement and career growth
Please review the job profile below and apply today!
ROLE AND RESPONSIBILITIES
Are you seeking to join a thriving organization? Do you possess a fervent dedication to nurturing tomorrow's leaders? We are on the lookout for an exceptional Customer Service/Front End Dept Manager to Join Meijer to support our Northville, MI Store location.
The Customer Service/Front End Dept Manager is responsible for overall team member engagement for those in span of care. You will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. Direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Customer Service/Front End Dept Manager will work to identify and implement process improvements as well as serve as a steward of the Meijer culture.
A career at Meijer offers more than just a paycheck. We provide a wide range of benefits designed to support a positive work-life balance, ensuring that you can thrive both personally and professionally:
- Get Paid Weekly
- Medical/Dental/Vision/401K (effective on Start Date - Leaders Only)
- 3 Weeks of Paid Days Off (effective on Start Date - Leaders Only)
- Tuition Free and Reimbursement Education Assistance (effective on Start Date)
- Child and Adult Care Assistance
- Team Member Discount
- ...and Much More!!!
What You’ll be Doing:
- Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do.
- Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
- Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
- Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
- Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store.
- Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs.
- This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent experience.
- Minimum 4+ years of retail/grocery or customer service experience.
- Progressive leadership experience preferred.
- A passion to provide industry leading service.
- Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
- Demonstrated ability to lead an organization that practices working safely at all times.
- Demonstrates proactive/creative thinking and applies it to the business.
- A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
- A strong business acumen.
- An innovative attitude to help Meijer set the industry standard.
- A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
INTRODUCTION
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Paid education assistance
- Team member discount
- Development programs for advancement and career growth
Please review the job profile below and apply today!
ROLE AND RESPONSIBILITIES
Are you seeking to join a thriving organization? Do you possess a fervent dedication to nurturing tomorrow's leaders? We are on the lookout for an exceptional Customer Service/Front End Dept Manager to Join Meijer to support our Northville, MI Store location.
The Customer Service/Front End Dept Manager is responsible for overall team member engagement for those in span of care. You will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. Direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Customer Service/Front End Dept Manager will work to identify and implement process improvements as well as serve as a steward of the Meijer culture.
A career at Meijer offers more than just a paycheck. We provide a wide range of benefits designed to support a positive work-life balance, ensuring that you can thrive both personally and professionally:
- Get Paid Weekly
- Medical/Dental/Vision/401K (effective on Start Date - Leaders Only)
- 3 Weeks of Paid Days Off (effective on Start Date - Leaders Only)
- Tuition Free and Reimbursement Education Assistance (effective on Start Date)
- Child and Adult Care Assistance
- Team Member Discount
- ...and Much More!!!
What You’ll be Doing:
- Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do.
- Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
- Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
- Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
- Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store.
- Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs.
- This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent experience.
- Minimum 4+ years of retail/grocery or customer service experience.
- Progressive leadership experience preferred.
- A passion to provide industry leading service.
- Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
- Demonstrated ability to lead an organization that practices working safely at all times.
- Demonstrates proactive/creative thinking and applies it to the business.
- A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
- A strong business acumen.
- An innovative attitude to help Meijer set the industry standard.
- A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
See all 69+ OPT Customer Program Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Customer Program Manager Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Program Manager
Target employers with established OPT hiring pipelines
Large enterprises in technology, consulting, and healthcare regularly hire OPT students for program management roles. These organizations already have HR processes for I-983 training plans, which reduces friction when you raise your work authorization status.
Clarify your STEM OPT eligibility early in the conversation
If your degree is in a STEM field, you may qualify for a 24-month STEM OPT extension. Mentioning this upfront reassures hiring managers that your work authorization extends well beyond the standard 12-month window.
Frame your program management experience around measurable outcomes
Customer Program Managers are evaluated on retention, escalation resolution, and delivery timelines. Quantify your contributions from internships or coursework projects to demonstrate business impact, which directly addresses employer hesitation around sponsoring international candidates.
Confirm the role qualifies as a specialty occupation
Customer Program Manager positions that require a bachelor's degree in a specific field generally meet USCIS specialty occupation standards. Roles where any degree is acceptable may create complications for future H-1B visa sponsorship, so confirm the job description before accepting.
Ask about the H-1B sponsorship timeline during final-round interviews
OPT authorization is time-limited, so understanding whether an employer sponsors H-1B visas before you accept an offer is critical. Ask specifically whether they have sponsored H-1B petitions for similar roles in the past three years.
Build relationships with managers, not just recruiters
Sponsorship decisions for Customer Program Manager roles often require buy-in from the hiring manager, not just HR. A direct manager who values your client relationships and program delivery record is your strongest internal advocate when the sponsorship conversation begins.
Customer Program Manager OPT: Frequently Asked Questions
Do Customer Program Manager jobs typically qualify for STEM OPT extension?
It depends on your degree field, not just the job title. If you graduated with a STEM-designated degree such as computer science, industrial engineering, or information systems, and your Customer Program Manager role involves systematic processes or technical coordination, it likely qualifies. Your employer must also be E-Verify enrolled and willing to complete the I-983 training plan.
How do I find Customer Program Manager jobs that sponsor OPT students?
Migrate Mate filters job listings by employers actively open to OPT and visa sponsorship, so you can browse Customer Program Manager roles without wasting time on companies that won't consider international candidates. Searching on general job boards often buries sponsorship details or omits them entirely, making it difficult to know which employers are actually open to hiring you.
Can I work as a Customer Program Manager on OPT if my degree is in a non-business field?
Yes, provided your degree field has a logical connection to the role. Engineering, computer science, and communications graduates regularly work in customer program management. USCIS evaluates whether the position normally requires a degree in a specific specialty, so a direct degree-to-role connection strengthens both your OPT authorization and any future H-1B petition.
What should I do if my OPT authorization expires before my employer files my H-1B?
If you have an approved STEM OPT extension, you may be eligible for a 60-day cap-gap extension that bridges the gap between your OPT end date and October 1, when H-1B status begins. Speak with your DSO well before your OPT expires to confirm your options and ensure your I-20 reflects the correct status throughout the transition period.
Are Customer Program Manager roles considered specialty occupations for H-1B purposes?
Generally yes, when the position requires a specific bachelor's degree rather than any degree in any field. Job descriptions that list requirements like a degree in business administration, engineering, or a related technical field tend to qualify. Roles with vague educational requirements can be harder to defend in an H-1B petition, so reviewing the job description carefully before accepting an offer matters.