OPT Customer Program Manager Jobs
Customer Program Manager jobs are a strong fit for F-1 OPT students with backgrounds in business, communications, or engineering. These roles typically qualify as specialty occupations, supporting STEM OPT extension eligibility when the position involves systematic analysis, project oversight, or technical coordination with clients.
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Get Access To All JobsIn our ‘always on’ world, we believe it is critical to have a genuine connection with the work you do.
Due to growth and customer demand, CommScope is looking to add a Client Success Manager to our Global Customer Experience team.
How You'll Help Us Connect The World
As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include logistical support during project initiation, project planning, project execution, project control and project closure.
You will be identifying priority projects within each account and work with Customer Service to define capabilities. You will maintain, manage, and follow up on quality/issues log from inception to resolution.
Required Qualifications for Consideration
- BA/BS Degree in related field
- 3+ years in a customer relationship role
- Proven experience with computer applications including PC-based business applications and project management software. i.e. SAP, Data Repository, Lotus Notes, MS Office, Visio or other flowcharting software
You Will Excite Us If You Have
- Excellent communication, negotiation, presentation and facilitation skills with all associate and Management levels
- APICS Certification and Project Management certificate of study desired
- Strong organizational and interpersonal skills with a collaborative spirit. The candidate should also be detail oriented and have a history and desire to drive efficiencies and process improvements.
Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. The expected salary range for this position is $76,000-$95,000.
The candidate will be rewarded with a comprehensive benefits package, including, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.
What Happens After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US
Why CommScope?
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.
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In our ‘always on’ world, we believe it is critical to have a genuine connection with the work you do.
Due to growth and customer demand, CommScope is looking to add a Client Success Manager to our Global Customer Experience team.
How You'll Help Us Connect The World
As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include logistical support during project initiation, project planning, project execution, project control and project closure.
You will be identifying priority projects within each account and work with Customer Service to define capabilities. You will maintain, manage, and follow up on quality/issues log from inception to resolution.
Required Qualifications for Consideration
- BA/BS Degree in related field
- 3+ years in a customer relationship role
- Proven experience with computer applications including PC-based business applications and project management software. i.e. SAP, Data Repository, Lotus Notes, MS Office, Visio or other flowcharting software
You Will Excite Us If You Have
- Excellent communication, negotiation, presentation and facilitation skills with all associate and Management levels
- APICS Certification and Project Management certificate of study desired
- Strong organizational and interpersonal skills with a collaborative spirit. The candidate should also be detail oriented and have a history and desire to drive efficiencies and process improvements.
Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. The expected salary range for this position is $76,000-$95,000.
The candidate will be rewarded with a comprehensive benefits package, including, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.
What Happens After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US
Why CommScope?
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com.
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Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Program Manager
Target employers with established OPT hiring pipelines
Large enterprises in technology, consulting, and healthcare regularly hire OPT students for program management roles. These organizations already have HR processes for I-983 training plans, which reduces friction when you raise your work authorization status.
Clarify your STEM OPT eligibility early in the conversation
If your degree is in a STEM field, you may qualify for a 24-month STEM OPT extension. Mentioning this upfront reassures hiring managers that your work authorization extends well beyond the standard 12-month window.
Frame your program management experience around measurable outcomes
Customer Program Managers are evaluated on retention, escalation resolution, and delivery timelines. Quantify your contributions from internships or coursework projects to demonstrate business impact, which directly addresses employer hesitation around sponsoring international candidates.
Confirm the role qualifies as a specialty occupation
Customer Program Manager positions that require a bachelor's degree in a specific field generally meet USCIS specialty occupation standards. Roles where any degree is acceptable may create complications for future H-1B visa sponsorship, so confirm the job description before accepting.
Ask about the H-1B sponsorship timeline during final-round interviews
OPT authorization is time-limited, so understanding whether an employer sponsors H-1B visas before you accept an offer is critical. Ask specifically whether they have sponsored H-1B petitions for similar roles in the past three years.
Build relationships with managers, not just recruiters
Sponsorship decisions for Customer Program Manager roles often require buy-in from the hiring manager, not just HR. A direct manager who values your client relationships and program delivery record is your strongest internal advocate when the sponsorship conversation begins.
Customer Program Manager OPT: Frequently Asked Questions
Do Customer Program Manager jobs typically qualify for STEM OPT extension?
It depends on your degree field, not just the job title. If you graduated with a STEM-designated degree such as computer science, industrial engineering, or information systems, and your Customer Program Manager role involves systematic processes or technical coordination, it likely qualifies. Your employer must also be E-Verify enrolled and willing to complete the I-983 training plan.
How do I find Customer Program Manager jobs that sponsor OPT students?
Migrate Mate filters job listings by employers actively open to OPT and visa sponsorship, so you can browse Customer Program Manager roles without wasting time on companies that won't consider international candidates. Searching on general job boards often buries sponsorship details or omits them entirely, making it difficult to know which employers are actually open to hiring you.
Can I work as a Customer Program Manager on OPT if my degree is in a non-business field?
Yes, provided your degree field has a logical connection to the role. Engineering, computer science, and communications graduates regularly work in customer program management. USCIS evaluates whether the position normally requires a degree in a specific specialty, so a direct degree-to-role connection strengthens both your OPT authorization and any future H-1B petition.
What should I do if my OPT authorization expires before my employer files my H-1B?
If you have an approved STEM OPT extension, you may be eligible for a 60-day cap-gap extension that bridges the gap between your OPT end date and October 1, when H-1B status begins. Speak with your DSO well before your OPT expires to confirm your options and ensure your I-20 reflects the correct status throughout the transition period.
Are Customer Program Manager roles considered specialty occupations for H-1B purposes?
Generally yes, when the position requires a specific bachelor's degree rather than any degree in any field. Job descriptions that list requirements like a degree in business administration, engineering, or a related technical field tend to qualify. Roles with vague educational requirements can be harder to defend in an H-1B petition, so reviewing the job description carefully before accepting an offer matters.