OPT Customer Support Jobs
Customer Support roles are among the more accessible OPT positions because many employers hire without requiring H-1B visa sponsorship history. Your 12-month OPT window (or 24-month STEM extension if your degree qualifies) gives you enough runway to prove value and build a case for long-term sponsorship.
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Get Access To All JobsJob ID: 632508
Type: Part-time
Location: Indianapolis, IN 46254
Departments: Supply Chain
Date Published: August 7, 2026
End Date: 08-21-2026
Job Description
Customer Supply Chain Support
6003 Guion Rd, Indianapolis, IN 46254
KY064 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Up to 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 08-21-2026.
Equal Opportunity Employer
Job ID: 632508
Type: Part-time
Location: Indianapolis, IN 46254
Departments: Supply Chain
Date Published: August 7, 2026
End Date: 08-21-2026
Job Description
Customer Supply Chain Support
6003 Guion Rd, Indianapolis, IN 46254
KY064 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Up to 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 08-21-2026.
Equal Opportunity Employer
See all 116+ OPT Customer Support Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship in Customer Support
Target companies with existing OPT hiring patterns
Look for employers who have hired OPT students before. Companies already familiar with EAD work authorization move faster and ask fewer questions about your status than those encountering OPT for the first time.
Lead with your EAD, not your visa timeline
When asked about work authorization, confirm you have an Employment Authorization Document and can start immediately. Avoid framing your situation around expiration dates until an employer specifically asks about sponsorship needs.
Highlight multilingual skills prominently
Customer support teams actively seek candidates who speak Spanish, Mandarin, Hindi, or other languages. Listing language fluency on your resume directly addresses a hiring need that makes your OPT status a secondary concern.
Use your STEM extension window strategically
If your degree is STEM-eligible, you have up to 36 months total on OPT. Apply for STEM extension before your initial OPT expires, giving employers a longer authorization window and making you a stronger sponsorship candidate.
Target roles in SaaS and tech-forward companies
SaaS companies and tech startups sponsor Customer Support roles at higher rates than traditional retail or hospitality employers. Their support functions require specialized product knowledge, making them more willing to invest in visa sponsorship.
Negotiate sponsorship intent before accepting an offer
Before signing, confirm whether the employer sponsors H-1B visas. Ask directly and get a clear answer. Accepting a role without this conversation leaves you at serious risk when your OPT authorization expires.
Customer Support OPT: Frequently Asked Questions
Can I work in Customer Support on OPT?
Yes. Customer Support roles qualify for OPT as long as the position is directly related to your field of study. A business, communications, or information systems degree typically satisfies this requirement. If your degree is in an unrelated field, you'll need to document how the role connects to your academic coursework when submitting your OPT application to your DSO.
Do Customer Support employers commonly sponsor H-1B visas?
It depends on the employer type. Large SaaS companies, enterprise tech firms, and global corporations are more likely to sponsor H-1B visas for customer support and customer success roles. Smaller businesses and retail-focused companies rarely do. Migrate Mate surfaces Customer Support jobs from employers with verified OPT and visa sponsorship openings, so you can focus applications where sponsorship is actually on the table.
Does my Customer Support job need to be full-time to maintain OPT status?
USCIS requires OPT students to work at least 20 hours per week to maintain valid status. Full-time is safer and more defensible if your status is ever questioned. Part-time Customer Support roles can qualify, but you must report them to your DSO and ensure they remain consistently above the 20-hour threshold. Gaps in employment exceeding 90 days will put your OPT status at risk.
Can I work remotely in a Customer Support role on OPT?
Yes. Remote Customer Support work is permitted on OPT. However, your employer's address must be reported to your DSO, and if you work remotely from a different state than your employer, that address change needs to be updated in SEVIS within 10 days. Remote roles do not affect your eligibility, but the reporting requirements still apply regardless of where you physically work.
What happens to my OPT if my Customer Support job ends?
You have a 90-day unemployment buffer during your OPT period. This total is cumulative, meaning it counts across all gaps, not per job. If you lose your Customer Support role, notify your DSO immediately and begin your job search right away. Finding a new qualifying position quickly is critical. STEM extension holders face stricter reporting requirements and should contact their DSO within five business days of any employment change.