OPT Sales Operations Analyst Jobs
Sales Operations Analyst roles are a strong fit for F-1 OPT students with backgrounds in business analytics, operations management, or data analysis. Most positions qualify as STEM OPT-eligible under CIP codes for business intelligence and management information systems, giving you up to 36 months of work authorization to build your career in this field.
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Get Access To All JobsWork Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Our Materials and Structural Analysis business helps customers drive cutting-edge research and discoveries by delivering innovative microscopy, spectroscopy and microanalysis solutions. We span across the business areas of spectroscopy, visualization software, semiconductor, life sciences, and material sciences, as well as global support functions like commercial sales, service, operations, research and development, advanced technologies and marketing.
Discover Impactful Work:
Members of this team act as the single point of contact to address questions and requests from customers and internal partners in support of order processing. From the receipt of the customer PO to managing the details of shipment and delivery, customer invoicing, and ensuring our Service team is ready to begin installation, we are the central hub of communication for Customers, Sales, Factory, Finance, Legal, Trade Compliance, Logistics, and Service.
What Will You do?
Order Management:
- Independently manage complex customer orders by supporting Account managers with updates in CRM (Microsoft Dynamics 365), including changes to reservations, requested delivery dates, and configuring component part numbers. Ensure accurate order execution and compliance with customer requirements and company policies.
- Work with Customers and Account Managers for new Customer Set Up.
- Upon receipt of Purchase Order, review and clarify all aspects of a transaction in close cooperation with Sales, Agents, Finance, Legal and other relevant teams. Ensure PO and Thermo Fisher's last Proposal match and initiate corrective actions when applicable to ensure booking policies are met.
- Own the accuracy of order information upon PO receipt to ensure that Factory Order Desks are informed in time to meet requested shipping dates.
- Manage day-to-day internal/external customer inquiries proactively and in a timely manner.
- Anticipate operational risks and drive issues to resolution while keeping all stakeholders involved.
- Ensure GCO-R reporting standards are completed and followed through within requested timescales and ensure customer records and archives are up-to-date and aligned with GCO-R policy and available for review by internal/external auditors.
- Build and maintain all relevant order data in systems/tools (CRM; QAD; Cora Sequence).
- Support accurate revenue recognition by proactively monitoring order progression and invoicing shipment milestones.
- Work with Product groups to ensure correct creation and acceptance of Non Standard Requests (NSR's); (Local) External Technologies (X-Tech) Requests and resolve configuration issues.
- Collaborate with Accounts Receivable to resolve billing discrepancies and customer credit issues.
- Process invoicing activities, credit/rebill requests, manual invoices, intercompany transactions, and portal requirements.
- Take an active role during project assignments and act as back-up for other team members on the Sales Operations.
- Ensure SOX, Legal and ISO compliance; cooperate with any internal/external audit requests.
Shipping/Logistics:
- Work with customers and relevant stakeholders to communicate shipping dates and coordinate deliveries to customer sites in alignment with order requirements.
- Manage shipping documentation and changes to Commercial Invoices, Letters of Credit, insurance documentation, and country-specific import requirements.
- Coordinate with our factory export team and carriers all logistics activities including backorders, return, customs requirements, and damage claim resolution.
- Work with customers and internal stakeholders to resolve customs import delays/issues to ensure timely delivery of shipments.
- Ensure compliance with corporate trade, legal and governmental regulations.
Requirements
Education and Experience:
- Bachelor’s degree in business, Supply Chain, Operations, Logistics or related field, or equivalent combination of education and experience.
- Previous experience in Sales Operations, Order Management, Logistics, Supply Chain, or related business operations.
- Expertise with both international and domestic shipments and orders for US, Canada and LATAM is required.
- Professional proficiency in English is required; proficiency in Spanish and or Portuguese is a plus.
Knowledge, Skills and Abilities:
- Demonstrated ownership, accountability, and commitment to delivering results.
- Highly organized with exceptional attention to detail and the ability to successfully manage multiple competing priorities.
- Comfortable navigating ambiguity and adapting quickly to changing business needs.
- Strong critical thinking and sound judgment with the confidence to independently resolve complex issues.
- Strong project management capabilities and attention to detail with proactive follow through.
- Excellent analytical and quantitative skills with ability to synthesize complex data and work on problems of moderate scope.
- Customer-focused with outstanding communication skills and the ability to build trusted relationships across global teams.
- Continuous improvement mindset with a passion for simplifying processes and improving customer experience.
- Strong business understanding and knowledge of contract terms/processes.
- Intermediate to advanced knowledge of international shipping requirements, Incoterms, customs documentation, and trade compliance regulations.
- Advanced proficiency in Microsoft Excel, PowerPoint and data analysis tools.
- Strong knowledge of CRM systems (e.g. Salesforce, Microsoft Dynamics, QAD) and ERP platforms is highly desirable.
- Demonstrated ability to analyze situations, review a variety of factors, and use judgement within existing procedures to determine appropriate action.
- Clear written and verbal communication abilities.
- Able to work closely with teams across the Americas region, Europe, APAC, and LATAM.
- Experience working with cross-functional teams across multiple time zones.
- Self-directed with ability to work independently and as part of a team.
- Professional approach and demonstrated ability to build relationships with stakeholders.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Our Materials and Structural Analysis business helps customers drive cutting-edge research and discoveries by delivering innovative microscopy, spectroscopy and microanalysis solutions. We span across the business areas of spectroscopy, visualization software, semiconductor, life sciences, and material sciences, as well as global support functions like commercial sales, service, operations, research and development, advanced technologies and marketing.
Discover Impactful Work:
Members of this team act as the single point of contact to address questions and requests from customers and internal partners in support of order processing. From the receipt of the customer PO to managing the details of shipment and delivery, customer invoicing, and ensuring our Service team is ready to begin installation, we are the central hub of communication for Customers, Sales, Factory, Finance, Legal, Trade Compliance, Logistics, and Service.
What Will You do?
Order Management:
- Independently manage complex customer orders by supporting Account managers with updates in CRM (Microsoft Dynamics 365), including changes to reservations, requested delivery dates, and configuring component part numbers. Ensure accurate order execution and compliance with customer requirements and company policies.
- Work with Customers and Account Managers for new Customer Set Up.
- Upon receipt of Purchase Order, review and clarify all aspects of a transaction in close cooperation with Sales, Agents, Finance, Legal and other relevant teams. Ensure PO and Thermo Fisher's last Proposal match and initiate corrective actions when applicable to ensure booking policies are met.
- Own the accuracy of order information upon PO receipt to ensure that Factory Order Desks are informed in time to meet requested shipping dates.
- Manage day-to-day internal/external customer inquiries proactively and in a timely manner.
- Anticipate operational risks and drive issues to resolution while keeping all stakeholders involved.
- Ensure GCO-R reporting standards are completed and followed through within requested timescales and ensure customer records and archives are up-to-date and aligned with GCO-R policy and available for review by internal/external auditors.
- Build and maintain all relevant order data in systems/tools (CRM; QAD; Cora Sequence).
- Support accurate revenue recognition by proactively monitoring order progression and invoicing shipment milestones.
- Work with Product groups to ensure correct creation and acceptance of Non Standard Requests (NSR's); (Local) External Technologies (X-Tech) Requests and resolve configuration issues.
- Collaborate with Accounts Receivable to resolve billing discrepancies and customer credit issues.
- Process invoicing activities, credit/rebill requests, manual invoices, intercompany transactions, and portal requirements.
- Take an active role during project assignments and act as back-up for other team members on the Sales Operations.
- Ensure SOX, Legal and ISO compliance; cooperate with any internal/external audit requests.
Shipping/Logistics:
- Work with customers and relevant stakeholders to communicate shipping dates and coordinate deliveries to customer sites in alignment with order requirements.
- Manage shipping documentation and changes to Commercial Invoices, Letters of Credit, insurance documentation, and country-specific import requirements.
- Coordinate with our factory export team and carriers all logistics activities including backorders, return, customs requirements, and damage claim resolution.
- Work with customers and internal stakeholders to resolve customs import delays/issues to ensure timely delivery of shipments.
- Ensure compliance with corporate trade, legal and governmental regulations.
Requirements
Education and Experience:
- Bachelor’s degree in business, Supply Chain, Operations, Logistics or related field, or equivalent combination of education and experience.
- Previous experience in Sales Operations, Order Management, Logistics, Supply Chain, or related business operations.
- Expertise with both international and domestic shipments and orders for US, Canada and LATAM is required.
- Professional proficiency in English is required; proficiency in Spanish and or Portuguese is a plus.
Knowledge, Skills and Abilities:
- Demonstrated ownership, accountability, and commitment to delivering results.
- Highly organized with exceptional attention to detail and the ability to successfully manage multiple competing priorities.
- Comfortable navigating ambiguity and adapting quickly to changing business needs.
- Strong critical thinking and sound judgment with the confidence to independently resolve complex issues.
- Strong project management capabilities and attention to detail with proactive follow through.
- Excellent analytical and quantitative skills with ability to synthesize complex data and work on problems of moderate scope.
- Customer-focused with outstanding communication skills and the ability to build trusted relationships across global teams.
- Continuous improvement mindset with a passion for simplifying processes and improving customer experience.
- Strong business understanding and knowledge of contract terms/processes.
- Intermediate to advanced knowledge of international shipping requirements, Incoterms, customs documentation, and trade compliance regulations.
- Advanced proficiency in Microsoft Excel, PowerPoint and data analysis tools.
- Strong knowledge of CRM systems (e.g. Salesforce, Microsoft Dynamics, QAD) and ERP platforms is highly desirable.
- Demonstrated ability to analyze situations, review a variety of factors, and use judgement within existing procedures to determine appropriate action.
- Clear written and verbal communication abilities.
- Able to work closely with teams across the Americas region, Europe, APAC, and LATAM.
- Experience working with cross-functional teams across multiple time zones.
- Self-directed with ability to work independently and as part of a team.
- Professional approach and demonstrated ability to build relationships with stakeholders.
See all 1,354+ OPT Sales Operations Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Sales Operations Analyst Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Sales Operations Analyst
Highlight your data and CRM skills upfront
Sales operations teams rely on Salesforce, HubSpot, and Excel modeling daily. Lead with these tools in your resume summary. Employers who see technical proficiency early are less likely to hesitate on sponsorship for an otherwise qualified candidate.
Target mid-size and enterprise companies first
Larger companies have dedicated HR and legal teams that handle OPT paperwork routinely. Startups may be willing but often lack the infrastructure. Focus your early applications on companies with established sponsorship processes and dedicated recruiting teams.
Address OPT proactively, not defensively
When asked about work authorization, state clearly that you have OPT work authorization and are eligible for STEM extension. Frame it as an asset. Employers unfamiliar with OPT respond better to confidence and clarity than uncertainty.
Connect your degree field to the role directly
STEM OPT eligibility requires your degree field to relate to your job. Sales Operations Analyst roles typically align with business analytics or management information systems degrees. Make that connection explicit in your cover letter and during interviews to avoid misunderstandings.
Pursue roles with formal revenue operations teams
Companies with dedicated RevOps or Sales Ops functions already understand the value of this role. They hire regularly, have defined career paths, and are more familiar with sponsoring structured analyst positions than companies treating operations as an informal function.
Get comfortable with SQL and pipeline reporting before interviews
Most Sales Operations Analyst interviews test for SQL queries, funnel analysis, and forecasting logic. These skills also signal the analytical depth employers associate with STEM-eligible roles, which makes sponsorship conversations easier to initiate early in the process.
Sales Operations Analyst OPT: Frequently Asked Questions
Does a Sales Operations Analyst role qualify for STEM OPT extension?
It depends on your degree field. Sales Operations Analyst positions commonly qualify when your degree is in management information systems, business analytics, applied statistics, or a related STEM field. The role must directly relate to your program of study. Confirm eligibility with your DSO before accepting an offer, since the connection between your degree and the job is what USCIS evaluates.
What types of employers hire Sales Operations Analysts on OPT?
SaaS companies, financial services firms, and enterprise technology companies are the most consistent employers for this role. They hire Sales Operations Analysts regularly and often have internal processes for managing OPT and H-1B visa sponsorship. You can browse verified sponsoring employers on Migrate Mate, which filters specifically for companies open to F-1 OPT candidates.
Will my Sales Operations Analyst job satisfy the STEM OPT employer training plan requirement?
Yes, if the employer enrolls in E-Verify and submits a formal training plan through your DSO. The plan must describe how the role provides practical training in your STEM field. Sales Operations Analyst positions at structured companies typically meet this requirement because the work involves measurable, field-relevant projects like forecasting models, data pipeline analysis, and CRM optimization.
How early should I start applying for Sales Operations Analyst jobs before my OPT start date?
Start applying 90 days before your OPT start date. Most employers can begin your OPT period after your EAD card arrives, so timing matters. Apply early enough that offers, onboarding paperwork, and your EAD can align. Applying too late compresses your authorized work window and creates unnecessary stress before you even start.
Can I work as a Sales Operations Analyst contractor or through a staffing agency on OPT?
You can, but with important limitations. Contract and staffing arrangements must provide a clear employer-employee relationship where the staffing agency or end client qualifies as your employer of record. STEM OPT adds a stricter requirement: the employer must be enrolled in E-Verify and sign your training plan. Verify these details with your DSO before accepting any contract arrangement.