Technical Solutions Engineer Jobs for OPT Students
Technical Solutions Engineer jobs are among the more OPT-friendly roles in tech because they sit at the intersection of engineering and customer-facing work, making them attractive to a wide range of employers. Many companies file H-1B or E-3 petitions for TSEs after OPT, giving you a realistic path to long-term status.
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Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You’ll Work With
Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems helps streamline the support process and nurture customer success. We are seeking world-class technical solutions engineers (TSE) to come join our team, to help support our products and solutions. A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. We drive the success of our customers through passion and teamwork and via ensuring quick response times. You will work with a diverse, multicultural team of top-notch engineers who act as our customers’ champions. You will also work closely with members of software/hardware engineering, product management, customer engineering and sales teams. The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction.
What You’ll Do
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Responsibilities
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
- Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
- Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.
Qualifications
- Working knowledge of networking industry, products, and protocols
- Minimum of 4-8 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and administering the following network protocols and technologies:
- AAA/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae), Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF (RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF
- Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
- Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
- A strong comfort level with Linux is highly desired
- Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus
Compensation Information
The new hire base pay for this role has a pay range of $71,000 to $137,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
Additional Information
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.
Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You’ll Work With
Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems helps streamline the support process and nurture customer success. We are seeking world-class technical solutions engineers (TSE) to come join our team, to help support our products and solutions. A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. We drive the success of our customers through passion and teamwork and via ensuring quick response times. You will work with a diverse, multicultural team of top-notch engineers who act as our customers’ champions. You will also work closely with members of software/hardware engineering, product management, customer engineering and sales teams. The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction.
What You’ll Do
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Responsibilities
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
- Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
- Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.
Qualifications
- Working knowledge of networking industry, products, and protocols
- Minimum of 4-8 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and administering the following network protocols and technologies:
- AAA/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae), Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF (RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF
- Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred.
- Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
- A strong comfort level with Linux is highly desired
- Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus
Compensation Information
The new hire base pay for this role has a pay range of $71,000 to $137,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
Additional Information
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.
How to Get Visa Sponsorship as a Technical Solutions Engineer
Target companies with dedicated customer engineering teams
Enterprise software companies, cloud platforms, and SaaS firms run large technical solutions teams and sponsor work visas regularly. Focus your search on organizations with established pre-sales or post-sales engineering functions, where TSE hiring is recurring rather than one-off.
Lead with technical depth, not just communication skills
Hiring managers assume TSEs can talk to customers. What differentiates candidates is hands-on product knowledge. Demonstrate API experience, integration work, or scripting skills in your resume and interviews to show you can handle the technical half of the role independently.
Get your OPT authorization in place before you start applying
TSE hiring moves fast, especially at growth-stage companies. Having your EAD in hand lets you start within two weeks of an offer, which matters to employers. Delays in authorization can cost you an offer if a company needs someone to start immediately.
Clarify the visa sponsorship timeline during the offer stage
Ask whether the company has sponsored TSEs before and what their typical H-1B timeline looks like. Knowing this before you accept lets you plan around the OPT expiration date and assess whether STEM OPT extension gives you enough runway to reach the next lottery cycle.
Treat certifications as a sponsorship signal, not just a resume line
AWS, GCP, Azure, or Salesforce certifications show employers you can ramp quickly on their stack. Certified candidates reduce onboarding risk, which makes it easier for hiring managers to justify the cost and process of sponsoring a work visa down the line.
Document your OPT employment to protect STEM extension eligibility
If you plan to apply for a 24-month STEM OPT extension, your employer must be enrolled in E-Verify and you must file Form I-983. Confirm E-Verify enrollment before accepting an offer, and keep all employment records current throughout your initial OPT period.
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Get Access To All JobsFrequently Asked Questions
Can I work as a Technical Solutions Engineer on OPT?
Yes. TSE roles qualify under OPT because they directly apply the engineering or computer science degree most candidates hold. The role involves technical implementation, troubleshooting, and systems integration, all of which align with standard STEM degree fields. If your degree is in a STEM-designated field, you may also qualify for the 24-month STEM OPT extension after your initial 12 months.
Do Technical Solutions Engineer employers typically sponsor visas?
Many do, particularly enterprise software, cloud infrastructure, and SaaS companies that run large technical solutions or solutions engineering teams. These companies hire TSEs at scale and have established visa sponsorship processes. Smaller companies may be willing but lack the infrastructure, so it is worth asking directly about their sponsorship history. Migrate Mate filters for OPT-friendly and visa-sponsoring employers so you can focus your search effectively.
Does a TSE role qualify for the STEM OPT extension?
It depends on your degree, not just the job title. If your bachelor's or master's degree is in a STEM-designated field such as computer science, information systems, or engineering, and the TSE role meaningfully applies that field, you should qualify. Your DSO will make the final determination. The role itself is inherently technical, so most TSE positions support a strong STEM OPT extension case.
What is the difference between a Technical Solutions Engineer and a Software Engineer for OPT purposes?
Both can qualify for OPT and STEM OPT extension under the same degree fields, so there is no material difference in work authorization terms. The practical distinction is that TSE roles blend technical implementation with customer-facing responsibilities, while software engineering is typically internal. Some students find TSE roles easier to land because fewer candidates apply relative to pure engineering positions, making them strategically valuable during OPT.
How do I find Technical Solutions Engineer jobs that are open to OPT students?
The challenge is that most job postings do not explicitly state OPT eligibility, so you often waste time applying to roles where sponsorship is off the table. Migrate Mate is built specifically for this, surfacing TSE and other tech roles from employers who are open to OPT candidates and have a history of visa sponsorship. Filtering by employer type and role function saves significant time compared to general job searches.
See which Technical Solutions Engineer employers are hiring and sponsoring visas right now.
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