Partner Success Specialist Jobs
Partner Success Specialist jobs are open across SaaS, fintech, and enterprise technology companies, at every level from associate to senior and manager, with specializations in channel partnerships, reseller enablement, and strategic alliances. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 121+ Partner Success Specialist jobs
Who we are
Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solutions. Our embedded banking solution helps business technology platforms provide secure banking experiences. We partner with innovative partners, fintechs, and embedded financial platforms to integrate compliant financial solutions. Thread Bank values innovation, collaboration, and flexibility, and offers excellent benefits and a family-friendly culture.
What we are looking for
Thread Bank is looking for a Director, Partner Management to drive growth across the partners in its merchant acquiring program. This is not a traditional account management role. The Director measures success by how much each partner’s merchant portfolio grows, and gets there through joint growth plans and by improving the payment settings that shape a partner’s results, such as approval rates, interchange qualification, and risk settings. The Director connects each partner’s leadership with Thread’s product and technology teams, so every partner uses the full range of Thread’s embedded payment services to grow revenue and run efficiently. The Director joins each embedded acquiring partner as part of the deal team in the late stages of the deal, stays with the partner through diligence, contracting, launch, and growth, and builds the partner management team as the partner base grows.
What you’ll do
- Join each deal as part of the deal team in its late stages, then lead diligence, contracting, implementation, and launch with a 30, 60, and 90 day plan for training the partner’s team, boarding merchants, and reaching first processing volume. Escalate any partner that misses an early milestone to the deal team.
- Set an annual growth plan with each partner focused on processing volume, merchant adoption, and use of new products, and cross-sell the Bank’s deposits, card issuing, lending, and value-added services such as tokenization and payment orchestration.
- Own partner results, including gross processing volume, net take rate, and partner retention.
- Rate each partner each month on volume, activity, and risk, and act early on partners at risk of slowing or leaving.
- Monitor each partner’s volume, chargebacks, fraud, and reserves, and keep each partner within the Visa and Mastercard risk programs (Visa VAMP and Mastercard ECP) and the Bank’s underwriting policy, working with Risk.
- Study each partner’s market and adjust partner strategies before growth slows.
- Improve each partner’s approval rates, interchange qualification, and risk and fraud settings, working with Risk and Product.
- Answer partner questions on residual payments, pricing, and contract renewals, working with Finance and Sales.
- Give partner sales teams training and materials, and coordinate joint marketing with Marketing.
- Bring partner needs back to Product as clear requirements, and advise partner teams on Thread’s integration options and processing features.
- Serve as the primary contact for partner leadership and partner escalations, and coordinate answers with Sales, Implementation, Risk, and Customer Service.
- Lead quarterly business reviews that use performance results to show progress and next steps.
- Define the partner coverage model and service tiers, build the case for future partner manager headcount, and lead the partner management team as the partner base grows.
- Perform cross-functional or cross-departmental responsibilities based on need.
Qualifications
- Bachelor’s degree required, in business, finance, economics, or a related field.
- Two or more years in payments, including one or more years managing payments partners such as software platforms, independent software vendors, or processors, with the ability to explain the players in payments and how partners, banks, and acquirers make money.
- Working knowledge of acquiring economics, including interchange, dues and assessments, sponsor bank responsibilities, and card brand risk programs.
- Experience leading a team of partner or account managers.
- Working knowledge of payment gateways, integrations, and settlement, including how a card transaction moves from authorization to funding.
- Proven record of growing partner accounts through planning and proactive outreach, not reactive support.
- Ability to use performance reports to build clear, practical growth plans.
- Experience leading quarterly business reviews with partner executives.
- Strong presentation skills with both executives and technical teams.
- Experience working with risk, compliance, and commercial teams inside a regulated bank.
- Ability to travel to partner sites as needed.
- Preferred: sponsor bank, card network, or processor experience; familiarity with the Fiserv platform; ETA CPP or NACHA AAP certification.
Physical requirements and accommodations
The employee must be able to perform the essential functions of this position. If requested, Thread Bank will make reasonable accommodations to enable employees with disabilities to perform the essential functions of their job, absent undue hardship, in accordance with the Americans with Disabilities Act (“ADA”).
Equal employment opportunity
Thread Bank is an Equal Opportunity Employer. Thread Bank does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business need.
By submitting an application, the candidate authorizes Thread Bank to email, call, or text the candidate using the contact details provided. Thread Bank will only make contact for job-related purposes.
Who we are
Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solutions. Our embedded banking solution helps business technology platforms provide secure banking experiences. We partner with innovative partners, fintechs, and embedded financial platforms to integrate compliant financial solutions. Thread Bank values innovation, collaboration, and flexibility, and offers excellent benefits and a family-friendly culture.
What we are looking for
Thread Bank is looking for a Director, Partner Management to drive growth across the partners in its merchant acquiring program. This is not a traditional account management role. The Director measures success by how much each partner’s merchant portfolio grows, and gets there through joint growth plans and by improving the payment settings that shape a partner’s results, such as approval rates, interchange qualification, and risk settings. The Director connects each partner’s leadership with Thread’s product and technology teams, so every partner uses the full range of Thread’s embedded payment services to grow revenue and run efficiently. The Director joins each embedded acquiring partner as part of the deal team in the late stages of the deal, stays with the partner through diligence, contracting, launch, and growth, and builds the partner management team as the partner base grows.
What you’ll do
- Join each deal as part of the deal team in its late stages, then lead diligence, contracting, implementation, and launch with a 30, 60, and 90 day plan for training the partner’s team, boarding merchants, and reaching first processing volume. Escalate any partner that misses an early milestone to the deal team.
- Set an annual growth plan with each partner focused on processing volume, merchant adoption, and use of new products, and cross-sell the Bank’s deposits, card issuing, lending, and value-added services such as tokenization and payment orchestration.
- Own partner results, including gross processing volume, net take rate, and partner retention.
- Rate each partner each month on volume, activity, and risk, and act early on partners at risk of slowing or leaving.
- Monitor each partner’s volume, chargebacks, fraud, and reserves, and keep each partner within the Visa and Mastercard risk programs (Visa VAMP and Mastercard ECP) and the Bank’s underwriting policy, working with Risk.
- Study each partner’s market and adjust partner strategies before growth slows.
- Improve each partner’s approval rates, interchange qualification, and risk and fraud settings, working with Risk and Product.
- Answer partner questions on residual payments, pricing, and contract renewals, working with Finance and Sales.
- Give partner sales teams training and materials, and coordinate joint marketing with Marketing.
- Bring partner needs back to Product as clear requirements, and advise partner teams on Thread’s integration options and processing features.
- Serve as the primary contact for partner leadership and partner escalations, and coordinate answers with Sales, Implementation, Risk, and Customer Service.
- Lead quarterly business reviews that use performance results to show progress and next steps.
- Define the partner coverage model and service tiers, build the case for future partner manager headcount, and lead the partner management team as the partner base grows.
- Perform cross-functional or cross-departmental responsibilities based on need.
Qualifications
- Bachelor’s degree required, in business, finance, economics, or a related field.
- Two or more years in payments, including one or more years managing payments partners such as software platforms, independent software vendors, or processors, with the ability to explain the players in payments and how partners, banks, and acquirers make money.
- Working knowledge of acquiring economics, including interchange, dues and assessments, sponsor bank responsibilities, and card brand risk programs.
- Experience leading a team of partner or account managers.
- Working knowledge of payment gateways, integrations, and settlement, including how a card transaction moves from authorization to funding.
- Proven record of growing partner accounts through planning and proactive outreach, not reactive support.
- Ability to use performance reports to build clear, practical growth plans.
- Experience leading quarterly business reviews with partner executives.
- Strong presentation skills with both executives and technical teams.
- Experience working with risk, compliance, and commercial teams inside a regulated bank.
- Ability to travel to partner sites as needed.
- Preferred: sponsor bank, card network, or processor experience; familiarity with the Fiserv platform; ETA CPP or NACHA AAP certification.
Physical requirements and accommodations
The employee must be able to perform the essential functions of this position. If requested, Thread Bank will make reasonable accommodations to enable employees with disabilities to perform the essential functions of their job, absent undue hardship, in accordance with the Americans with Disabilities Act (“ADA”).
Equal employment opportunity
Thread Bank is an Equal Opportunity Employer. Thread Bank does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business need.
By submitting an application, the candidate authorizes Thread Bank to email, call, or text the candidate using the contact details provided. Thread Bank will only make contact for job-related purposes.
Partner Success Specialist Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Insurance
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in partner success specialist jobs.
- 2-5 years of experience in partner success, channel sales, or account management
- Proficiency with CRM platforms and partner relationship management tools
- Demonstrated ability to onboard, enable, and grow a portfolio of partners
- Strong cross-functional collaboration skills with sales, product, and marketing teams
- Bachelor's degree in business, communications, or a related field
- Experience building and delivering partner training or enablement materials
Tips for Your Partner Success Specialist Job Search
Quantify partner outcomes on your resume
Hiring managers want to see the business impact you drove through partners, not just the activities you managed. Replace phrases like 'managed partner relationships' with specific outcomes: revenue influenced, partner activation rates improved, or joint pipeline created.
Tailor your resume to partner tier language
Job postings vary widely between channel-focused, alliance-focused, and ecosystem-focused roles. Read each listing for terms like 'reseller,' 'ISV,' 'GSI,' or 'co-sell' and mirror that language in your resume so your experience maps directly to what the team is building.
Apply early to roles that fit
Migrate Mate lists partner success specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a partner enablement case study
Interviewers frequently ask how you helped a partner ramp or close a deal. Walk into every interview with a concrete story covering the partner's starting point, the enablement steps you took, and the measurable result. This distinguishes you from candidates who only speak in generalities.
Get certified in common partner platforms
Many employers filter early for candidates familiar with partner relationship management tools and CRM platforms. Completing a free or low-cost certification in a widely used PRM or CRM tool before you apply signals hands-on readiness and shortens ramp time for the hiring team.
Negotiate using partner portfolio scope
When discussing compensation, anchor your ask to the number, complexity, or geographic distribution of partners you will own. Roles managing a handful of regional resellers are priced differently from those managing dozens of global alliance partners, so frame your value around portfolio scope.
Partner Success Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most partner success specialists?
The companies hiring the most partner success specialists right now include Tutored by Teachers, Amazon, and Innovaccer, with the largest share of openings in California, New York, and Illinois, based on current listings on Migrate Mate as of November 2026. SaaS and cloud infrastructure companies consistently represent the largest share of open roles.
How many partner success specialist jobs are remote?
About 91% of partner success specialist openings are fully remote or hybrid as of November 2026, reflecting the relationship-driven nature of the role, which often does not require a fixed office location. Alliance management and channel enablement sub-specialties tend to have the highest concentration of remote-eligible postings.
How do you become a partner success specialist?
Start by building experience in account management, customer success, or inside sales, since those roles develop the relationship and commercial skills that partner success requires. From there, seek out projects or responsibilities involving channel partners, resellers, or technology alliances. Supplement hands-on experience with familiarity in CRM and partner portal tools, and study how the company you are targeting structures its partner program before applying.
Can you get hired as a partner success specialist with little experience?
Yes, associate and junior-level partner success roles are specifically designed for candidates early in their careers, particularly those with customer-facing or sales support backgrounds. Demonstrating that you understand how partner ecosystems generate revenue, even through coursework, internships, or adjacent roles in customer success, helps offset limited direct experience. Targeting smaller companies or startups with growing channel programs also increases your chances at the entry level.
What does the partner success specialist interview process look like?
Most processes run three to four rounds. An initial recruiter screen assesses your background and interest in the partner motion. A hiring manager conversation digs into how you have managed relationships, resolved partner conflicts, and driven joint outcomes. A final round often includes a panel with cross-functional stakeholders or a presentation exercise where you walk through how you would onboard a new partner or build a 30-60-90 day plan.
Where can I find and apply to partner success specialist jobs?
You can find and apply to partner success specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and target industry, and apply directly to each listing that fits.
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