Patient Service Associate Jobs
Patient Service Associate jobs are open across hospitals, outpatient clinics, physician practices, and long-term care facilities, from entry-level to lead and senior roles, with specializations in front desk operations, patient intake, and medical records coordination. Find a role that fits below and apply directly.
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Showing 5 of 1,815+ Patient Service Associate jobs
Patient Service Specialist – Opthalmology (Full-Time)
Deliver Exceptional Patient Experiences at the Front Door of Care
Ophthalmology is seeking a Full- Time Patient Service Specialist to join our dedicated team serving Binghamton, NY
This role is perfect for someone who enjoys helping people, thrives in a fast‑paced environment, and wants to grow within a respected healthcare organization.
The Patient Service Specialist provides daily front-office support, ensuring smooth patient flow, accurate registration, and exceptional customer service. This role is essential in creating a welcoming environment, supporting clinical teams, and maintaining accurate patient information in a fast-paced medical practice.
Your Workday:
40 hours- Includes benefits- Typical hours: Monday–Friday 8-5, daytime schedule.
Travels to other facilities
What You’ll Receive:
- Competitive compensation
- Comprehensive health coverage
- Immediate PTO accrual
- Retirement plan with employer contributions
- Career development and advancement opportunities
- Tuition assistance programs
- Employee wellness and support resources
Reconized Excellence:
- Best Places to Work 2025 - Modern Healthcare
- America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
- America's Best-In-State Employers (PA) 2025 - Forbes
- America's Best Employers for Healthcare Professionals 2025 - Forbes
- America's Best Employers for Women 2025 – Forbes
Opthalmology- Binghamton
Support patients receiving a wide variety of eye care. Guthrie's eye-care services include routine exams as well as diagnosis and treatment for cataracts, glaucoma, corneal conditions, retinal conditions such as diabetic retinopathy, and other complex eye conditionsk in a specialized eye-care practice.
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Pay ranges from $17.36-$23.96 based off experience
Other Duties:
1. Other duties as assigned.
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Patient Service Specialist – Opthalmology (Full-Time)
Deliver Exceptional Patient Experiences at the Front Door of Care
Ophthalmology is seeking a Full- Time Patient Service Specialist to join our dedicated team serving Binghamton, NY
This role is perfect for someone who enjoys helping people, thrives in a fast‑paced environment, and wants to grow within a respected healthcare organization.
The Patient Service Specialist provides daily front-office support, ensuring smooth patient flow, accurate registration, and exceptional customer service. This role is essential in creating a welcoming environment, supporting clinical teams, and maintaining accurate patient information in a fast-paced medical practice.
Your Workday:
40 hours- Includes benefits- Typical hours: Monday–Friday 8-5, daytime schedule.
Travels to other facilities
What You’ll Receive:
- Competitive compensation
- Comprehensive health coverage
- Immediate PTO accrual
- Retirement plan with employer contributions
- Career development and advancement opportunities
- Tuition assistance programs
- Employee wellness and support resources
Reconized Excellence:
- Best Places to Work 2025 - Modern Healthcare
- America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
- America's Best-In-State Employers (PA) 2025 - Forbes
- America's Best Employers for Healthcare Professionals 2025 - Forbes
- America's Best Employers for Women 2025 – Forbes
Opthalmology- Binghamton
Support patients receiving a wide variety of eye care. Guthrie's eye-care services include routine exams as well as diagnosis and treatment for cataracts, glaucoma, corneal conditions, retinal conditions such as diabetic retinopathy, and other complex eye conditionsk in a specialized eye-care practice.
Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Pay ranges from $17.36-$23.96 based off experience
Other Duties:
1. Other duties as assigned.
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Patient Service Associate Jobs by Experience Level
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Find JobsPatient Service Associate Job Market
Who's Hiring
- R1 RCM123
- MaineHealth54
- Hartford HealthCare47
- Summit Health44
- RadNet40
Top Industries Hiring
- Healthcare & Medical Services42
- Education13
- Technology & Software11
- Insurance5
What Employers Look For
The qualifications that appear most often in patient service associate jobs.
- High school diploma or GED with one or more years of patient-facing healthcare experience
- Proficiency in at least one electronic health record platform such as Epic, Cerner, or Meditech
- Knowledge of medical terminology, insurance verification, and prior authorization processes
- Strong written and verbal communication skills for interacting with patients, families, and clinical staff
- Ability to multitask across scheduling, registration, and billing tasks in a fast-paced environment
- Current CPR certification or willingness to obtain within a specified timeframe after hire
Tips for Your Patient Service Associate Job Search
Tailor your resume to each setting
Hospital and clinic postings prioritize different competencies. Front-desk-heavy roles want check-in and scheduling experience, while hospital-based positions often require familiarity with bed management or patient transport workflows. Match your bullet points to the specific environment in each listing.
Highlight your EHR system experience
Employers screen hard for hands-on EHR proficiency. Name the specific systems you've used, such as Epic, Cerner, or Meditech, directly in your resume summary and in the skills section so automated screening tools surface your application before a human reviews it.
Apply early to roles that fit
Migrate Mate lists patient service associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers frequently test how you handle a distressed patient, a scheduling conflict, or a billing dispute. Prepare two or three specific examples from past experience that demonstrate de-escalation, accuracy under pressure, and clear communication with clinical staff.
Get your certifications listed clearly
If you hold a CHAA, CPR, or medical terminology certificate, place it in a dedicated certifications line near the top of your resume, not buried in education. Many applicant tracking systems filter on these terms, and recruiters scan for them in the first few seconds.
Follow up after submitting your application
Patient service associate roles often fill quickly from internal referrals. A brief, professional follow-up message to the hiring coordinator three to five days after applying signals genuine interest and keeps your name visible when the team begins scheduling phone screens.
Patient Service Associate Jobs: Frequently Asked Questions
Which companies are hiring the most patient service associates?
The companies hiring the most patient service associates right now include R1 RCM, MaineHealth, and Hartford HealthCare, with the largest share of openings in Texas, California, and Illinois, based on current listings on Migrate Mate as of November 2026. Health systems and large outpatient networks tend to post the highest volumes as they scale front-office staffing.
How many patient service associate jobs are remote?
About 19% of patient service associate openings are fully remote or hybrid as of November 2026, with most remote opportunities concentrated in telephone triage coordination, insurance verification, and virtual patient intake roles rather than in-person front-desk or registration positions.
How do you become a patient service associate?
Start by earning a high school diploma or GED, then gain customer-facing or administrative experience in any healthcare or clinical setting. Learning a major EHR platform through on-the-job work or a community college course strengthens your candidacy. Many employers also value a medical terminology course and a current CPR certification before your first day.
Can you get a patient service associate job with little or no experience?
Yes, many entry-level patient service associate roles accept candidates with strong customer service backgrounds from retail, hospitality, or call centers in place of direct healthcare experience. Emphasize accuracy, communication, and comfort handling high call or foot traffic. Volunteering at a clinic or hospital and completing a free or low-cost medical terminology course can close the experience gap quickly.
What does the patient service associate interview process look like?
Most employers start with a phone screen focused on your scheduling and communication background, followed by an in-person or video interview with the front-office supervisor. Expect scenario questions about handling upset patients or resolving a registration error. Some larger health systems add a brief skills assessment covering EHR navigation or insurance verification before extending an offer.
Where can I find and apply to patient service associate jobs?
You can find and apply to patient service associate jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that fit your experience and location, then apply directly to each listing from the job page.
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Find roles that match your experience and apply in just a few clicks.
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