Patient Service Representative Jobs in Connecticut
Patient Service Representative jobs in Connecticut are open across Meriden, Hartford, and Bristol and other Connecticut metros, with employers like 42 North Dental, Hartford HealthCare, and Bristol Hospital Incorporated hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 25+ Patient Service Representative jobs
Why UConn Health
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.
At the UConn Health, this class is accountable for performing a full range of tasks in medical billing, insurance claims and/or duties related to financial counseling.
SUPERVISION RECEIVED:
Works under the general supervision of an employee of a higher grade.
SUPERVISION EXERCISED:
May lead/supervise lower-level employees as assigned.
EXAMPLES OF DUTIES:
- Produces accurate and timely billing of patients in accordance with pre-established schedules;
- Completes insurance, disability and compensation forms;
- Interviews patients; counsels patients on billing procedures, compensation claims/disability claims;
- Requests prior authorization for hospital care/payment;
- Makes payments to insurance brokers for student insurance;
- Answers patient and insurance inquiries;
- Researches requests for patient information and prepares reports and correspondence;
- Maintains records and files;
- Reviews vouchers and monitors fees;
- Collects fees for services and may make deposits;
- Keeps records/files; performs financial counseling duties such as, but not limited to, interviewing patient via visits or phone to determine payment sources and payment arrangements;
- Initiates charitable (title 19) and other payment sources application process, if appropriate;
- Provides relevant insurance/financial information to Social Services and home care institutions;
- Acts as liaison between the patient/family and government agencies;
- May perform receptionist/triage duties;
- Performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED
KNOWLEDGE, SKILL AND ABILITY:
- Knowledge of, and ability to interpret health center/Medicare/insurance billing procedures;
- Knowledge of Federal, State and other patient financial assistance health programs;
- Knowledge of the principles and techniques of interviewing;
- Some knowledge of medical/dental terminology;
- Knowledge of general office procedures;
- Considerable interpersonal skills;
- Oral and written communication skills;
- Organizational skills;
- Computer skills;
- Basic negotiation skills;
- Record keeping ability;
- Ability to interpret basic Medicare/Medicaid, and commercial insurance industry regulations.
EDUCATION AND TRAINING:
General Experience:
Three (3) years of hospital/medical billing and/or insurance claims experience.
SUBSTITUTIONS ALLOWED:
Associates degree may be substituted for and two (2) years of the general experience.
PREFERRED QUALIFICATIONS:
- Epic experience.
- Experience obtaining authorization for a variety of diagnostic exams, outpatient procedures, and surgical cases.
- Experience working in outpatient medical office setting, including scheduling/rescheduling appointments.
SCHEDULE: Full-time, 40 hours per week, Monday through Friday, 7:45 am to 4:45 pm.
Additional Links:
This position is Benefit eligible; click here for an overview of available benefits.
This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.
This position is in salary group UHP-03; click here to review the current UHP Pay Plan.
Why UConn Health
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.
At the UConn Health, this class is accountable for performing a full range of tasks in medical billing, insurance claims and/or duties related to financial counseling.
SUPERVISION RECEIVED:
Works under the general supervision of an employee of a higher grade.
SUPERVISION EXERCISED:
May lead/supervise lower-level employees as assigned.
EXAMPLES OF DUTIES:
- Produces accurate and timely billing of patients in accordance with pre-established schedules;
- Completes insurance, disability and compensation forms;
- Interviews patients; counsels patients on billing procedures, compensation claims/disability claims;
- Requests prior authorization for hospital care/payment;
- Makes payments to insurance brokers for student insurance;
- Answers patient and insurance inquiries;
- Researches requests for patient information and prepares reports and correspondence;
- Maintains records and files;
- Reviews vouchers and monitors fees;
- Collects fees for services and may make deposits;
- Keeps records/files; performs financial counseling duties such as, but not limited to, interviewing patient via visits or phone to determine payment sources and payment arrangements;
- Initiates charitable (title 19) and other payment sources application process, if appropriate;
- Provides relevant insurance/financial information to Social Services and home care institutions;
- Acts as liaison between the patient/family and government agencies;
- May perform receptionist/triage duties;
- Performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED
KNOWLEDGE, SKILL AND ABILITY:
- Knowledge of, and ability to interpret health center/Medicare/insurance billing procedures;
- Knowledge of Federal, State and other patient financial assistance health programs;
- Knowledge of the principles and techniques of interviewing;
- Some knowledge of medical/dental terminology;
- Knowledge of general office procedures;
- Considerable interpersonal skills;
- Oral and written communication skills;
- Organizational skills;
- Computer skills;
- Basic negotiation skills;
- Record keeping ability;
- Ability to interpret basic Medicare/Medicaid, and commercial insurance industry regulations.
EDUCATION AND TRAINING:
General Experience:
Three (3) years of hospital/medical billing and/or insurance claims experience.
SUBSTITUTIONS ALLOWED:
Associates degree may be substituted for and two (2) years of the general experience.
PREFERRED QUALIFICATIONS:
- Epic experience.
- Experience obtaining authorization for a variety of diagnostic exams, outpatient procedures, and surgical cases.
- Experience working in outpatient medical office setting, including scheduling/rescheduling appointments.
SCHEDULE: Full-time, 40 hours per week, Monday through Friday, 7:45 am to 4:45 pm.
Additional Links:
This position is Benefit eligible; click here for an overview of available benefits.
This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.
This position is in salary group UHP-03; click here to review the current UHP Pay Plan.
See All 25 Patient Service Representative Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Patient Service Representative Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
- 42 North Dental10
- Hartford HealthCare8
- Bristol Hospital Incorporated2
- University of Connecticut2
- Amazon1
Top Industries Hiring
- Healthcare & Medical Services22
- Education2
- Science & Research1
What Connecticut Employers Look For
The qualifications that appear most often in patient service representative jobs across Connecticut.
- High school diploma or GED with at least one year of patient-facing or medical office experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, co-pay collection, and prior authorization processes
- Accurate medical terminology and ability to document patient information with minimal errors
- Demonstrated ability to manage high call volumes and in-person check-in queues simultaneously
- Bilingual language skills, particularly Spanish, preferred in many outpatient and community health settings
Patient Service Representative Jobs in Connecticut: Frequently Asked Questions
How many patient service representative jobs are there in Connecticut?
There are 25+ patient service representative openings in Connecticut on Migrate Mate as of June 2026, with the most roles in Meriden, Hartford, and Bristol. New positions post regularly as employers across Connecticut hire.
How much do patient service representatives make in Connecticut?
Patient service representatives in Connecticut earn a median of about $51,030 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $37,920 for the lowest 10% to over $89,890 for the top 10%. Pay rises with experience, specialty, and employer.
Which Connecticut cities have the most patient service representative jobs?
Meriden, Hartford, and Bristol have the most patient service representative openings in Connecticut right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service representatives in Connecticut?
Employers hiring patient service representatives in Connecticut include 42 North Dental, Hartford HealthCare, and Bristol Hospital Incorporated, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service representative jobs in Connecticut?
Yes. About 0% of patient service representative openings tied to Connecticut are remote or hybrid as of June 2026. The rest are on-site roles based in Connecticut metros.
How do I apply for patient service representative jobs in Connecticut?
You can apply to patient service representative jobs in Connecticut directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Connecticut location, then apply to each one that fits.
See All 25 Patient Service Representative Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
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