People Operations Analyst Jobs
People Operations Analyst jobs are open across tech, healthcare, financial services, and professional services, from entry-level to senior analyst, with specializations in HR data analytics, workforce planning, and HRIS administration. See the openings below and apply to the ones that match your experience.
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Human Resources Analyst IV - Fire Department
$96,722.00 - $105,694.00 Annually
Towson, MD
MERIT
01.414 11-26 - FIRE
FIRE
11/12/2026
11/27/2026 4:30 PM Eastern
- Description
- Benefits
- Questions
Pay Schedule XII, Grade 6M, Regular Schedule: 35 hours per week
A vacancy exists in the Fire Department, Division of Human Resources.
You MUST be a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government to apply for this position.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s), certification(s) or license(s) to your application. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties
Under direction and supervision of the Fire Chief or designee, plans, directs, and supervises Human Resources functions for the Fire Department
Essential Functions
- Plans, directs, and supervises the human resources functions and programs of assigned division, such as classification, compensation, applicant processing, test development and administration, training, unemployment cost control, and records administration.
- Formulates policies and procedures for implementation and administration of programs and functions.
- Directs and participates in studies of human resources functions and long range program planning.
- Interprets laws, codes, and regulations applicable to County human resources administration.
- Plans, coordinates, and supervises employees in one or more units within the division.
- Assigns, reviews, and evaluates the work of professional and support staff.
- Coordinates division activities with other divisions, government agencies, employees, and other private and public organizations.
- Represents the division and/or Department in meetings, hearings, or on inter-agency/jurisdictional committees.
- Represents the Fire Human Resources section, Professional Standards Bureau and/or Fire Department in committees, meetings, hearings, or on inter-agency/jurisdictional committees.
- Presents testimony at hearings, County Council meetings, or other official proceedings.
- Performs other duties as required.
Knowledge, Skills, and Abilities (Entry Level)
- Thorough knowledge of the principles and practices of personnel administration.
- Knowledge of the principles of a merit system.
- Knowledge of personnel laws.
- Knowledge of local government organization and functions.
- Knowledge of statistical concepts and procedures used in human resources administration and research.
- Knowledge of labor relations.
- Knowledge of training program administration.
- Knowledge of federal and state equal employment opportunity laws and practices.
- Skill in supervising professional and support staff.
- Ability to plan, coordinate, and implement programs and functions of personnel human resources administration, such as payroll/leave management, classification and compensation, applicant recruitment and testing, and training.
- Ability to coordinate the work of employees performing multiple functions.
- Ability to direct work activities through subordinate supervisors.
- Ability to understand and interpret federal, state, and county human resources law, rules, regulations, policies, procedures, and memoranda of understanding.
- Ability to assist in developing County-wide policies and procedures, rules and regulations governing human resources administration.
- Thorough knowledge of County human resources law, rules, regulations, policies, procedures, and memoranda of understanding.
- Thorough knowledge of applicable Federal and State laws and requirements pertaining to administration of assigned programs or functions.
- Thorough knowledge of the organization and functions of County agencies.
- Thorough knowledge of federal and state equal employment opportunity laws and practices.
- Skill in planning, coordinating, and implementing programs and functions of human resources administration, such as payroll/leave management, classification and compensation, applicant recruitment and testing, and training.
- Skill in coordinating the work of employees performing multiple functions.
- Skill in directing work activities through subordinate supervisors.
Qualifications
Required Qualifications
Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology.
Plus
Six (six) years' professional experience in human resources administration.
(Experience in human resources administration may be substituted on a year-for-year basis up to a maximum of four years for the required education. Education beyond a bachelor's degree in human resources administration, business or public administration, education, psychology, or law may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)
Must hold and maintain a current HR Certification through HR professional organizations including but not limited to, Society of Human Resources Management (SHRM), Human Capital Institute (HCI) and The Public Sector HR Association (PSHRA).
If a strong candidate (as determined by the Department Head and Director of Human Resources) does not have a current HR certification, but does possess a Human Resources degree, they may still be considered with the understanding that an HR certification must be obtained within 6 months.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of Licenses, Certifications and Education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to:
Office of Human Resources
ATTN: Human Resources Analyst IV - Fire Department/Jessica Hall
308 Allegheny Avenue
Towson, Maryland 21204
410-887-8517 (Phone)
jehall@baltimorecountymd.gov (Scan/Email)
Mailstop #: 62
You MUST attach your transcript(s), certification(s) or license(s) to your application. Copies and unofficial transcripts are acceptable.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Physical and Environmental Conditions
The work of this classification is essentially sedentary with some walking, standing, or other limited physical activity. Some duties entail the operation of office and other equipment requiring manipulative and coordinative skills. Some duties may require traveling between work sites.
Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
- I have read and acknowledge the above instructions.
- I have read and acknowledge the above instructions.
- Workday.
- Rippling
- Other
- UKG Pro (Ultipro)
- I have no experience using an HRIS system as a HR Professional.
- Bamboo HR
- GUSTO
- Oracle/PeopleSoft
- ADP
- Other
- I have no experience using an HRIS system as a HR Professional.
- NEOGOV.
- Workday.
- Rippling
- Bamboo HR
- GUSTO
- Oracle
- PeopleSoft
- ADP
- Other
- I have no experience using an applicant tracking system as a HR Professional.
- Society of Human Resources Management (SHRM).
- Human Capital Institute (HCI).
- The Public Sector HR Association (PSHRA).
- HR Certification Institute - Senior Professional in Human Resources (SPHR).
- International Public Management Association - Senior Certified Professional (IPMA - SCP).
- National Public Employer Labor Relations Association - Certified Labor Relations Professional (NPELRA – CLRP).
- Other.
- I do not possess any of the above Certifications.
- I have read and acknowledge the above instructions.
Required Question
Towson, Maryland, 21204
Pay Schedule XII, Grade 6M, Regular Schedule: 35 hours per week
A vacancy exists in the Fire Department, Division of Human Resources.
You MUST be a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government to apply for this position.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s), certification(s) or license(s) to your application. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties
Under direction and supervision of the Fire Chief or designee, plans, directs, and supervises Human Resources functions for the Fire Department
Essential Functions
- Plans, directs, and supervises the human resources functions and programs of assigned division, such as classification, compensation, applicant processing, test development and administration, training, unemployment cost control, and records administration.
- Formulates policies and procedures for implementation and administration of programs and functions.
- Directs and participates in studies of human resources functions and long range program planning.
- Interprets laws, codes, and regulations applicable to County human resources administration.
- Plans, coordinates, and supervises employees in one or more units within the division.
- Assigns, reviews, and evaluates the work of professional and support staff.
- Coordinates division activities with other divisions, government agencies, employees, and other private and public organizations.
- Represents the division and/or Department in meetings, hearings, or on inter-agency/jurisdictional committees.
- Represents the Fire Human Resources section, Professional Standards Bureau and/or Fire Department in committees, meetings, hearings, or on inter-agency/jurisdictional committees.
- Presents testimony at hearings, County Council meetings, or other official proceedings.
- Performs other duties as required.
Knowledge, Skills, and Abilities (Entry Level)
- Thorough knowledge of the principles and practices of personnel administration.
- Knowledge of the principles of a merit system.
- Knowledge of personnel laws.
- Knowledge of local government organization and functions.
- Knowledge of statistical concepts and procedures used in human resources administration and research.
- Knowledge of labor relations.
- Knowledge of training program administration.
- Knowledge of federal and state equal employment opportunity laws and practices.
- Skill in supervising professional and support staff.
- Ability to plan, coordinate, and implement programs and functions of personnel human resources administration, such as payroll/leave management, classification and compensation, applicant recruitment and testing, and training.
- Ability to coordinate the work of employees performing multiple functions.
- Ability to direct work activities through subordinate supervisors.
- Ability to understand and interpret federal, state, and county human resources law, rules, regulations, policies, procedures, and memoranda of understanding.
- Ability to assist in developing County-wide policies and procedures, rules and regulations governing human resources administration.
- Thorough knowledge of County human resources law, rules, regulations, policies, procedures, and memoranda of understanding.
- Thorough knowledge of applicable Federal and State laws and requirements pertaining to administration of assigned programs or functions.
- Thorough knowledge of the organization and functions of County agencies.
- Thorough knowledge of federal and state equal employment opportunity laws and practices.
- Skill in planning, coordinating, and implementing programs and functions of human resources administration, such as payroll/leave management, classification and compensation, applicant recruitment and testing, and training.
- Skill in coordinating the work of employees performing multiple functions.
- Skill in directing work activities through subordinate supervisors.
Qualifications
Required Qualifications
Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology.
Plus
Six (six) years' professional experience in human resources administration.
(Experience in human resources administration may be substituted on a year-for-year basis up to a maximum of four years for the required education. Education beyond a bachelor's degree in human resources administration, business or public administration, education, psychology, or law may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)
Must hold and maintain a current HR Certification through HR professional organizations including but not limited to, Society of Human Resources Management (SHRM), Human Capital Institute (HCI) and The Public Sector HR Association (PSHRA).
If a strong candidate (as determined by the Department Head and Director of Human Resources) does not have a current HR certification, but does possess a Human Resources degree, they may still be considered with the understanding that an HR certification must be obtained within 6 months.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of Licenses, Certifications and Education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)
Mail or deliver documents to:
Office of Human Resources
ATTN: Human Resources Analyst IV - Fire Department/Jessica Hall
308 Allegheny Avenue
Towson, Maryland 21204
410-887-8517 (Phone)
jehall@baltimorecountymd.gov (Scan/Email)
Mailstop #: 62
You MUST attach your transcript(s), certification(s) or license(s) to your application. Copies and unofficial transcripts are acceptable.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Physical and Environmental Conditions
The work of this classification is essentially sedentary with some walking, standing, or other limited physical activity. Some duties entail the operation of office and other equipment requiring manipulative and coordinative skills. Some duties may require traveling between work sites.
Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Employment Benefits for Full-Time, Merit or Classified Employees
Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Salary
Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance
General Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid Leave
Paid benefits listed below vary depending upon the Classification.
Sick Leave
Vacation Leave
Personal Leave
Holidays
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance
70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
People Operations Analyst Jobs by Experience Level
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Find JobsPeople Operations Analyst Job Market
Who's Hiring
- CVS Health53

- Marsh5

- Intuit4

- BNY3

- The Home Depot3

Top Industries Hiring
- Insurance15
- Education3
- Healthcare & Medical Services3
- Science & Research2
- Technology & Software2
What Employers Look For
The qualifications that appear most often in people operations analyst jobs.
- Experience with HRIS platforms such as Workday, SAP SuccessFactors, or BambooHR
- Proficiency in Excel or Google Sheets for workforce data analysis and reporting
- Bachelor's degree in human resources, business administration, or a related field
- Ability to build dashboards and analyze people metrics using tools like Tableau or Power BI
- Familiarity with HR processes including onboarding, performance management, and benefits administration
- Experience handling confidential employee data with strong attention to accuracy and compliance
Tips for Your People Operations Analyst Job Search
Quantify your HR data work
Hiring managers for people operations analyst roles expect numbers behind your work. Replace vague statements about maintaining HRIS records with specifics: how many employees you supported, how many reports you built, or how much time a process improvement saved.
List your HRIS and analytics tools explicitly
Applicant tracking systems filter resumes on tool names. Call out every HRIS platform, survey tool, and analytics software you've used directly in a dedicated skills section so your resume clears automated screening before a recruiter reads it.
Target openings by their reporting line
People operations analyst roles sitting under a Chief People Officer differ significantly from those reporting into Finance or Business Intelligence. Read each job description carefully for who the role reports to, since that signals whether the work is HR-process-focused or heavily data-focused.
Apply early to roles that fit
Migrate Mate lists people operations analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a workforce data case study
Many people operations analyst interviews include a take-home exercise involving an employee dataset. Practice walking through attrition analysis, headcount variance, or engagement survey results so you can explain your methodology and business interpretation clearly under time pressure.
Negotiate total compensation, not base only
Offers for people operations analyst roles often include variable components tied to company performance or HR project milestones. Ask for the full compensation breakdown before accepting, including any performance review cycle details that affect when your first increase is eligible.
People Operations Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most people operations analysts?
CVS Health, Marsh, and Intuit are hiring the most people operations analysts right now, with openings concentrated in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Tech companies and large healthcare systems tend to post the most consistent volume of these roles.
How many people operations analyst jobs are remote?
About 72% of people operations analyst openings are fully remote or hybrid as of November 2026, reflecting strong demand for distributed HR support. Sub-specializations in workforce analytics, HRIS reporting, and employee survey analysis tend to offer the most remote flexibility, while roles tied to onboarding coordination or benefits administration more often require some on-site presence.
How do you become a people operations analyst?
Start with a bachelor's degree in human resources, business, or a related field, then build hands-on experience with at least one major HRIS platform through internships, coordinator roles, or HR generalist positions. Develop data skills in Excel or a business intelligence tool, learn to interpret people metrics like attrition and engagement scores, and work toward a PHR or SHRM-CP certification to signal professional credibility to employers.
Can you get a people operations analyst job with little experience?
Entry-level people operations analyst roles are available for candidates who can demonstrate HRIS familiarity and basic data skills, even without years of HR experience. Internships, HR coordinator positions, or coursework involving workforce analytics all help. Highlighting any experience maintaining employee records, running reports, or supporting HR projects makes a resume competitive for junior-level openings at companies building out their people analytics function.
What does the people operations analyst interview process look like?
Most people operations analyst interviews involve an initial recruiter screen followed by a hiring manager conversation focused on your HR data experience and tool familiarity. A take-home exercise or live case study using an employee dataset is common at mid-stage, testing your ability to identify trends and present findings. Final rounds typically include a panel with HR business partners or cross-functional stakeholders who assess how you communicate people data to non-technical audiences.
Where can I find and apply to people operations analyst jobs?
You can find and apply to people operations analyst jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits.
See All 389+ People Operations Analyst Jobs
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