Program Manager Jobs in Santa Ana, CA

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

What We Do

The Program Coordinator is responsible for coordinating programs with complex interdependencies on an ongoing and regular basis, to include developing infrastructure tools to support the program’s ongoing implementation, status reporting, and administrative tasks.

• Supports the planning and coordination of NCS’ transaction management field assessments with complex interdependencies and multiple stakeholders
• Provides administrative support in the ongoing implementation and organization of field recommendations in cooperation with leadership
• Collaborates on the creation and execution of program improvements as appropriate to meet changing needs and requirements
• Coordinates and organizes program deliverables including program roadmaps, plans, content, and delivery timetables
• Monitors and communicates program status to the team to achieve expected outcomes
• Leverages expertise in process implementation and AI automation to develop streamlined processes that enhance team cohesion and efficiency
• Partners with Organizational Change Management to improve adoption
• Maintains Steering Committee advocacy and cross-functional program alignment

What You'll Bring

• Successful track record of coordinating complex projects in area of functional expertise
• Strong planning, time management, communication, decision making, presentation, organization, and interpersonal skills
• Knowledge of current technologies and methodologies to plan and communicate effectively with project team and sponsors
• Self-motivated; self-starter
• Ability to manage multiple tasks and focus on immediate assignments
• MS Office Suite skills
• Bachelor’s degree or equivalent combination of education and experience
• 3-5 years of directly related experience
• Title insurance transactional experience preferred

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.