Program Supervisor Jobs in Brooklyn, NY

About Us:

The Police Athletic League (or PAL) is New York City’s largest independent youth development organization. We operate diverse programs from Head Start, Day Car and Universal Pre-K programs; to elementary and middle school after-school programs, summer day camps and summer Playstreets. We run evening teen centers and college readiness programs, as well as youth employment and juvenile justice programs. In its over a century of service, PAL is continuing its evolution and remains a vibrant and vital New York City institution.

Position Summary:

Fair Futures is a youth-led advocacy movement and coalition of 100+ organizations advocating for young people who are system-involved in New York City to have access to the individualized supports they need to achieve their potential. Fair Futures is also a comprehensive model that includes a middle school program that prepares students for success in high school and a coaching program where young people ages 14+ are matched with a full-time, professionally trained Coach. Coaches provide emotional support to young people, believe in them, and help them with their academic, career development, housing, and life goals.

The Supervisor’s overall job is to help create a strength-based, trauma-informed environment and provide ongoing management, direction, and support to up to 4-5 Coaches in building relationships with young people and helping them progress towards their goals. To achieve this, Coach Supervisors perform a variety of supervision and management daily duties. However, the work changes often according to the needs of the young people served by the Coach Supervisor’s team.

Key Responsibilities:

Model Behavior:

The Supervisor should build trusting relationships with Coaches, as Coaches do with young people, and model a strength-based approach in their work.

Coach And Support Coaches In Their Work With Young People:

• Support Coaches in their efforts to build authentic, trusting relationships with young people, including sharing effective engagement techniques;

• Support Coaches in building relationships with the young people’s families and other key adults in their lives;

• Guide Coaches to use Motivational Interviewing techniques and the Fair Futures Coaching Language framework to develop and follow action plans with young people;

• Support Coaches with the academic and career development goal-setting process, including walking through how to use the process maps and dashboards, and selecting goals based on that young person’s situation in the online platform;

• Help Coaches navigate the DOE and other systems, as needed;

• Help Coaches prevent and navigate crises, as they arise.

Coach Supervision:

Supervisors monitor the progress Coaches are making with young people through regular supervision sessions (typically weekly) and ensure Coaches are taking appropriate steps to help young people progress and plan for the next step on their journey.

• To prepare for supervision, the Supervisor should review key data in advance (including any progress notes, new academic data, and goals/steps completed over the last week). During the session, the Supervisor can debrief with Coaches on the status of their relationship with young people, any crisis situations, goal-setting progress, etc.

Provide Professional Development To Coaches:

• Acknowledge and celebrate Coaches’ strengths and progress;

• Identify areas for growth;

• Provide appropriate skill development opportunities;

• Conduct team meetings with Coaches and facilitate relevant conversations, such as:

• Best-practice engagement and coaching techniques;

• Shared challenges across the team

• Upcoming events, training, and/or group activities.

Other Key Responsibilities Include:

• Meeting with young people and assigning Coaches;

• Holding consistent, formal supervision with Coaches and Specialists;

• Matching young people to new Coaches, as needed;

• Working collaboratively with other professionals, such as staff, school administrators, guidance counselors, etc., as needed;

• Participating in all Coach hiring;

• Working collaboratively with other staff and system providers driving towards similar goals in a coordinated fashion;

• Helping staff facilitate peer groups, which can focus on skills such as healthy communication, positive peer relationships, dealing with peer pressure, and service learning;

• Working with the Program Director to conduct outreach to outside community agencies and provide direction to all program staff;

• Ensuring that administrative and financial procedures are in place.

Required Qualifications:

• A minimum of 2 years supervisory experience

• Bachelor’s degree; Master’s preferred

• Proven track record of successfully leading a team or teams, fostering a healthy workplace culture and evidence of positive programmatic impact made

• Experience reading reports related to programmatic data, including the competency to use a data reporting platform

Skills Needed:

• Strong verbal and written communication skills

• Responsible, friendly, enthusiastic, patient, and actively engaged.

• Able to follow directions and adhere to all policies and procedures.

• Able to work collaboratively in a team environment.

• Able to travel throughout the five boroughs of New York City.

Work Environment & Physical Requirements:

• May be required to go up and down stairs.

• May have to lift or move objects, small furniture, or other program materials.

• This role will require engagement with community members and partners outside of the physical worksite, including attendance at off-site events, meetings, or outreach activities.

Pay & Benefits:

• $77,233.52 annual salary

• PAL offers a comprehensive benefits package for full-time employees which includes health insurance, PTO, an employee assistance program, training and more!

Equal Opportunity Employer Statement:

At the Police Athletic League, we seek people who are talented, creative and passionate to help create a more inclusive city and better futures for our youth. We’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy

Employment with PAL is contingent upon successful completion of all the Agency’s lawful pre-employment checks, which may include a background check.