INTRODUCTION

Working at JHU

ABOUT THE JOB

The Data Quality Analyst will review and analyze data. The Data Quality Analyst will create reports, dashboards, and presentations for stakeholders and/or leadership and utilize findings to aid in decision-making.

Reporting to the Associate Director of Data Quality, the Data Quality Analyst performs a variety of data processing, review, and maintenance activity to support development efforts for the Johns Hopkins Institutions. Additionally, the data quality analyst researches and reports on the status of critical data related to institutional donors and other constituents, and completes tasks related to development data quality initiatives.

SPECIFIC DUTIES & RESPONSIBILITIES:

• Collect and analyze quantitative and qualitative data in accordance with applicable privacy laws such as FERPA/HIPAA.
• Communicate findings compellingly and visually through dashboards, reports, briefing decks, stories, scorecards, executive briefings, etc. for different audiences using solutions like Power BI and Tableau. Proofread and edit reports and other products to attain consistency of format.
• Regular outreach to offices to learn about upcoming surveys scheduled; maintain up to date documentation.
• Assist with the development of a detailed communication strategy and plan for the office/assigned area.
• Maintain office website and produce materials in coordination with the divisional communications team.
• Other duties as assigned.

In addition to the duties described above, the Data Quality Analyst will:

• Oversee compliance of data flows into the advancement CRM against data quality standards.
• Observe patterns in data discrepancies from technical system errors or requests from business offices and alerts manager and/or suggests root cause analyses, customer communications, ticket request forms adjustments, and any other changes to streamline meeting the business needs.
• Use various software applications and databases to assemble, manipulate and/or format data and/or reports for mass data loads or revisions in the system.
• Maintain and build data quality dashboards in CRM to meet business needs of DAR.

MINIMUM QUALIFICATIONS

• Bachelor's degree.
• Three years of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education permitted by the JHU equivalency formula beyond a high school diploma/graduation equivalent.

PREFERRED QUALIFICATIONS

• Experience using software for data analysis (Tableau, Power BI, Excel).
• Experience working in a CRM database (Salesforce preferred).
• Experience with querying languages such as SQL, SOQL, and/or DMX.

LOCATION

Location: JH at Keswick

COMPENSATION

• Starting Salary Range: Minimum: $46,200 - Maximum: $80,799 (targeted salary: $62,000-$68,000; commensurate with experience)

Employee group: Full Time

Schedule: Monday-Friday, 8:30am-5:00pm

FLSA Status: Exempt

Department name: 10001639-Data Administration

Personnel area: University Administration

LI-Hybrid

TOTAL REWARDS

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

EDUCATION AND EXPERIENCE EQUIVALENCY

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

APPLICANTS COMPLETING STUDIES

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

BACKGROUND CHECKS

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

DIVERSITY AND INCLUSION

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

ACCOMMODATION INFORMATION

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

VACCINE REQUIREMENTS

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.