Quality Program Manager Jobs in North Carolina
Quality Program Manager jobs in North Carolina are in strong and steady demand, concentrated in aerospace and defense, life sciences, advanced manufacturing, and healthcare technology, with openings at every level from associate quality roles through senior program leadership. The heaviest hiring clusters in the Charlotte, Raleigh-Durham, and Greensboro-Winston-Salem corridors, where employers like Honeywell, Grifols, and Fresenius Medical Care maintain large quality operations. The most sought-after specialties are ISO and AS9100 compliance management, supplier quality program oversight, and quality systems integration across regulated industries. Find a role that fits below and apply directly.
Find Quality Program Manager JobsOverview
Showing 5 of 10+ Quality Program Manager jobs
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
JOB LOCATION
DHIP Administrative Offices RTP - 4825 Creekstone Dr
JOB SUMMARY
Reporting to the DHIP Associate Vice President for Clinical Planning and Growth and working in partnership with the DHIP Chief Financial Officer, DHIP Community Chief Medical Officer, and DHIP VP of Operations, DHIP Network Management Directors this position works directly with the Community DHIP network, practices, physicians and practice leadership. Quality Program Specialist is an individual contributor responsible for supporting the execution and performance of system wide value-based care programs, including bundled payments, shared savings contracts, and quality gap closure initiatives. This role collaborates closely with clinical, operational, and analytics teams to monitor quality performance, identify improvement opportunities, and drive adoption of standardized workflows. The position serves as a key liaison between centralized quality functions and frontline practice teams to ensure consistent execution of strategies that improve patient outcomes and contract performance.
-
Goals of role
- Top tier performance in targeted quality measures and gap closure rates
- Contribution to successful performance in bundled payment and shared savings programs
- Adoption of standardized workflows across supported practices
- Delivery of accurate, timely, and actionable reporting
JOB DUTIES AND RESPONSIBILITIES
Program Management – Bundled Payments
- Supports implementation and ongoing management of bundled payment programs across targeted service lines
- Monitors performance metrics, including cost, utilization, and quality outcomes
- Works with clinical and operational teams to align workflows with bundle requirements and improve episode performance
- Support quality based contract negotiations
Shared Savings Contract Support
- Tracks performance against shared savings contracts, including Medicare and commercial value-based arrangements
- Partners with operations, finance and analytics teams to identify drivers of cost and quality performance
- Translates contract quality metrics into actionable plans for practices and providers
- Identifies risks to performance and supports mitigation strategies
- Work with coding and clinical to appropriately communicate risk level of patient using HCC risk coding guidelines
Clinical Gap Closure
- Leads initiatives to improve quality performance, including HEDIS and Star Ratings measures
- Supports practice-level strategies for clinical gap closure (e.g., preventive screenings, chronic disease management, annual wellness visits)
- Collaborates with care teams and outreach functions to improve patient engagement and completion of care gaps
Data Analysis & Reporting ·
- Analyzes performance data to identify trends, variation, and opportunities for improvement
- Prepares structured reports and executive-level summaries highlighting key insights and recommended actions
- Supports internal and external reporting requirements related to quality and value-based contracts
Clinical & Operational Engagement ·
- Serves as a liaison between quality, operations, and clinical teams
- Provides education and guidance on quality measures, documentation, and workflow expectations
- Participates in performance reviews with practices and contributes to action planning
- Connect with patients as needed to support continuity of care measures. Flag and support high risk patients for clinical intervention
Process Improvement & Standardization
- Identifies opportunities to standardize quality workflows across practices
- Analyses and recommendation for new program development. Provide implementation support for new programs based on a data driven strategy
-
Supports development and implementation of SOPs related to:
- Gap closure workflows o
- Bundle program operations
- Documentation and coding practices
- Collaborates with IT/EMR teams to optimize systems supporting quality measurement and reporting
- Work with leadership teams throughout the Health System, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions.
JOB ELIGIBILITY REQUIREMENTS
Education
-
Bachelor’s Degree
- A Master’s Degree in Business Administration, Health Administration or related field is preferred
Experience
- Minimum of 3-5 years of experience in healthcare quality, population health, or value-based care programs
- Experience in an integrated delivery system or large physician enterprise
- Familiarity with EMR reporting tools (Epic)
- Demonstrated understanding of HCC coding
- Lean or Six Sigma certification preferred
- Healthcare coaching certification or experience preferred
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
JOB LOCATION
DHIP Administrative Offices RTP - 4825 Creekstone Dr
JOB SUMMARY
Reporting to the DHIP Associate Vice President for Clinical Planning and Growth and working in partnership with the DHIP Chief Financial Officer, DHIP Community Chief Medical Officer, and DHIP VP of Operations, DHIP Network Management Directors this position works directly with the Community DHIP network, practices, physicians and practice leadership. Quality Program Specialist is an individual contributor responsible for supporting the execution and performance of system wide value-based care programs, including bundled payments, shared savings contracts, and quality gap closure initiatives. This role collaborates closely with clinical, operational, and analytics teams to monitor quality performance, identify improvement opportunities, and drive adoption of standardized workflows. The position serves as a key liaison between centralized quality functions and frontline practice teams to ensure consistent execution of strategies that improve patient outcomes and contract performance.
-
Goals of role
- Top tier performance in targeted quality measures and gap closure rates
- Contribution to successful performance in bundled payment and shared savings programs
- Adoption of standardized workflows across supported practices
- Delivery of accurate, timely, and actionable reporting
JOB DUTIES AND RESPONSIBILITIES
Program Management – Bundled Payments
- Supports implementation and ongoing management of bundled payment programs across targeted service lines
- Monitors performance metrics, including cost, utilization, and quality outcomes
- Works with clinical and operational teams to align workflows with bundle requirements and improve episode performance
- Support quality based contract negotiations
Shared Savings Contract Support
- Tracks performance against shared savings contracts, including Medicare and commercial value-based arrangements
- Partners with operations, finance and analytics teams to identify drivers of cost and quality performance
- Translates contract quality metrics into actionable plans for practices and providers
- Identifies risks to performance and supports mitigation strategies
- Work with coding and clinical to appropriately communicate risk level of patient using HCC risk coding guidelines
Clinical Gap Closure
- Leads initiatives to improve quality performance, including HEDIS and Star Ratings measures
- Supports practice-level strategies for clinical gap closure (e.g., preventive screenings, chronic disease management, annual wellness visits)
- Collaborates with care teams and outreach functions to improve patient engagement and completion of care gaps
Data Analysis & Reporting ·
- Analyzes performance data to identify trends, variation, and opportunities for improvement
- Prepares structured reports and executive-level summaries highlighting key insights and recommended actions
- Supports internal and external reporting requirements related to quality and value-based contracts
Clinical & Operational Engagement ·
- Serves as a liaison between quality, operations, and clinical teams
- Provides education and guidance on quality measures, documentation, and workflow expectations
- Participates in performance reviews with practices and contributes to action planning
- Connect with patients as needed to support continuity of care measures. Flag and support high risk patients for clinical intervention
Process Improvement & Standardization
- Identifies opportunities to standardize quality workflows across practices
- Analyses and recommendation for new program development. Provide implementation support for new programs based on a data driven strategy
-
Supports development and implementation of SOPs related to:
- Gap closure workflows o
- Bundle program operations
- Documentation and coding practices
- Collaborates with IT/EMR teams to optimize systems supporting quality measurement and reporting
- Work with leadership teams throughout the Health System, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions.
JOB ELIGIBILITY REQUIREMENTS
Education
-
Bachelor’s Degree
- A Master’s Degree in Business Administration, Health Administration or related field is preferred
Experience
- Minimum of 3-5 years of experience in healthcare quality, population health, or value-based care programs
- Experience in an integrated delivery system or large physician enterprise
- Familiarity with EMR reporting tools (Epic)
- Demonstrated understanding of HCC coding
- Lean or Six Sigma certification preferred
- Healthcare coaching certification or experience preferred
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
See All 10 Quality Program Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Quality Program Manager JobsQuality Program Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Quality Program Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
What North Carolina Employers Look For
The qualifications that appear most often in quality program manager jobs across North Carolina.
- Bachelor's degree in engineering, life sciences, or a closely related technical field required
- ASQ Certified Quality Engineer or Certified Manager of Quality and Organizational Excellence preferred
- Experience managing quality programs within FDA-regulated, aerospace, or ISO-certified environments
- Demonstrated ability to lead cross-functional teams through corrective action and process improvement initiatives
- Proficiency with quality management systems such as SAP QM, Agile PLM, or similar platforms
- Strong working knowledge of AS9100, ISO 9001, or 21 CFR Part 820 regulatory frameworks
Quality Program Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a quality program manager in North Carolina?
Most quality program manager roles in North Carolina require a bachelor's degree in engineering, life sciences, or a related technical field combined with hands-on quality experience in a regulated industry. North Carolina does not issue a state-specific license for this role, but employers strongly favor candidates who hold ASQ certifications such as the Certified Quality Engineer or Certified Manager of Quality and Organizational Excellence. Building experience in ISO, FDA, or aerospace quality environments typical of North Carolina's manufacturing and biotech sectors gives candidates a clear advantage.
Which companies hire quality program managers in North Carolina?
Employers hiring quality program managers in North Carolina right now include FujiFilm, Lowe's Home Improvement, and Qorvo, based on current listings on Migrate Mate as of September 2026. North Carolina's concentration of aerospace, pharmaceutical, and medical device manufacturers means quality program leadership roles appear consistently across both large multinationals and mid-size contract manufacturers operating throughout the state.
Which North Carolina cities have the most quality program manager jobs?
Holly Springs, Mooresville, and Durham account for the largest share of quality program manager openings in North Carolina. Charlotte drives volume through its aerospace, financial services operations technology, and advanced manufacturing base, while the Raleigh-Durham area reflects demand from life sciences and biopharmaceutical employers clustered in Research Triangle Park, and the Greensboro-Winston-Salem corridor draws from its deep roots in aerospace components and industrial manufacturing.
Are there remote quality program manager jobs in North Carolina?
Yes, but they are less common than in purely analytical roles because quality program managers frequently oversee production floors, conduct audits, and interface with manufacturing teams on site. About 0% of quality program manager openings tied to North Carolina are remote or hybrid as of September 2026, with remote arrangements most often available for quality systems management, supplier quality oversight, and documentation compliance work that does not require direct floor presence.
How can I get hired as a quality program manager in North Carolina with little or no experience?
The most realistic entry path is moving into a quality associate, quality technician, or quality engineer role at a North Carolina manufacturer or contract research organization, then building toward program management. Large employers in Research Triangle Park's life sciences corridor and Charlotte's aerospace supply chain regularly hire new graduates into rotational quality or operations programs. Earning an entry-level ASQ certification and gaining familiarity with a quality management system through coursework or an internship gives candidates a measurable edge when applying to these associate roles.
Where can I find and apply to quality program manager jobs in North Carolina?
You can find and apply to quality program manager jobs in North Carolina on Migrate Mate, which lists current openings across the state. Search the available roles, identify the positions that match your background and target location, and apply directly to the ones that fit.
See All 10 Quality Program Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Quality Program Manager Jobs