Quality Program Manager Jobs in Illinois
Quality Program Manager jobs in Illinois are consistently active, with demand concentrated in manufacturing, healthcare systems, and defense contracting from entry-level quality analysts through senior program leads. Chicago, Peoria, and Rockford are the primary hiring centers, anchored by long-established employers like Abbott Laboratories, Caterpillar, and Boeing. The most in-demand specialties are ISO quality systems management, supplier quality oversight, and regulatory compliance in medical devices and aerospace. Find a role that fits below and apply directly.
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Showing 5 of 13+ Quality Program Manager jobs
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Position Title: Associate Quality Account Manager
Location: Linden Road, Rockford, IL 61109
Shift: 1st Shift
Summary of Objective:
Assists with coordinating quality activities of a designated Customer Focused Team to ensure that goals and objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to provide PCI a competitive advantage in long-term quality customer management. Updates Batch Record Documentation and Material Specifications to ensure compliance standards are met and maintained. Facilitates customer questions for Batch Record review and Documentation Updates. Maintains a positive working relationship with internal and external customers.
Essential Duties and Responsibilities:
1. Primary reviewer for master batch records, forms and specifications to ensure that the documents meet internal and customer requirements for standards, procedures and requirements.
2. Assist with creating and updating batch records, forms and material specifications as well as organizing internal and customer approval of batch records and specifications.
3. Assist with performing record reviews of completed orders and orders in process to ensure compliance with cGMP’s and customer requirements. Assist as company liaison with customers concerning quality control documentation. Help identify, communicate, track and resolve document related issues with other departments and customers.
4. Performs finished product batch release of approved production lots.
5. Attend conference calls and customer meetings; provide complaint and quality related information.
6. Assist in the preparation of annual product review data.
7. Assist with generating and presenting quality related metrics and key performance indicators for team’s performance.
8. Assist with the investigation of Quality deviations and the drafting of investigation reports associated with such deviations.
9. Assist with addressing and documenting quality events with Production and Quality teams.
10. Assist with training, developing, and mentoring new Quality Coordinators.
11. This position may require overtime and/or weekend work.
12. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
13. Attendance to work is an essential function of this position
14. Performs other duties as assigned by Manager/Supervisor.
15. Develop, update and implement procedural changes throughout the organization.
16. Standardize documentation to ensure PCI’s Standard for Quality is achieved throughout our customer base.
17. Coach, train, mentor and develop PCI’s employees to ensure Quality Standards are met and maintained.
18. Schedule, host and lead meetings to develop, implement and / or update Batch Records, Material Specifications, Forms, Work Practices and Standard Operating Procedures.
19. Assist with In-Process / Finished Goods Inspections, Annual Retain Inspections, Customer Complaint Samples or Rework as needed to support the various groups throughout PCI.
20. Compile, update and analyze customer / internal data and metrics to identify potential trends and areas for opportunities. Utilize the Microsoft Office Suite in detail to present data / facts in a professional fashion.
21. Assist and Support the RIT Investigation process through on-line interactions with the Operations staff. Provide a summary of the findings / investigation to the appropriate Business Unit representative.
22. Present data to customers / internal management with ease and without undue hardship.
23. Maintain positive external and internal customer relationships with face-to-face, email and voice communication. Provide the appropriate feedback within 24 hours of notification.
24. Assist with Supplier Investigations as needed.
25. Assess and provide detailed reports / summaries on the impact of process changes to PCI management.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time.
Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.
The noise level in the work environment is typically, moderate.
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
- Associate's Degree in a related field and/or 1-3 years related experience and/or training.
- College Level Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
- Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
- High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in
situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
Preferred:
- Ability to demonstrate attention to detail.
- Ability to work independently and/or part of a team.
- Ability to hold oneself in a professional manner.
- Ability to effectively present information to various people as the job requires.
For Illinois residents: the hiring rate for this position is $51,120.00 to $57,510.00 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).
#LI-KH1
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Position Title: Associate Quality Account Manager
Location: Linden Road, Rockford, IL 61109
Shift: 1st Shift
Summary of Objective:
Assists with coordinating quality activities of a designated Customer Focused Team to ensure that goals and objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to provide PCI a competitive advantage in long-term quality customer management. Updates Batch Record Documentation and Material Specifications to ensure compliance standards are met and maintained. Facilitates customer questions for Batch Record review and Documentation Updates. Maintains a positive working relationship with internal and external customers.
Essential Duties and Responsibilities:
1. Primary reviewer for master batch records, forms and specifications to ensure that the documents meet internal and customer requirements for standards, procedures and requirements.
2. Assist with creating and updating batch records, forms and material specifications as well as organizing internal and customer approval of batch records and specifications.
3. Assist with performing record reviews of completed orders and orders in process to ensure compliance with cGMP’s and customer requirements. Assist as company liaison with customers concerning quality control documentation. Help identify, communicate, track and resolve document related issues with other departments and customers.
4. Performs finished product batch release of approved production lots.
5. Attend conference calls and customer meetings; provide complaint and quality related information.
6. Assist in the preparation of annual product review data.
7. Assist with generating and presenting quality related metrics and key performance indicators for team’s performance.
8. Assist with the investigation of Quality deviations and the drafting of investigation reports associated with such deviations.
9. Assist with addressing and documenting quality events with Production and Quality teams.
10. Assist with training, developing, and mentoring new Quality Coordinators.
11. This position may require overtime and/or weekend work.
12. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
13. Attendance to work is an essential function of this position
14. Performs other duties as assigned by Manager/Supervisor.
15. Develop, update and implement procedural changes throughout the organization.
16. Standardize documentation to ensure PCI’s Standard for Quality is achieved throughout our customer base.
17. Coach, train, mentor and develop PCI’s employees to ensure Quality Standards are met and maintained.
18. Schedule, host and lead meetings to develop, implement and / or update Batch Records, Material Specifications, Forms, Work Practices and Standard Operating Procedures.
19. Assist with In-Process / Finished Goods Inspections, Annual Retain Inspections, Customer Complaint Samples or Rework as needed to support the various groups throughout PCI.
20. Compile, update and analyze customer / internal data and metrics to identify potential trends and areas for opportunities. Utilize the Microsoft Office Suite in detail to present data / facts in a professional fashion.
21. Assist and Support the RIT Investigation process through on-line interactions with the Operations staff. Provide a summary of the findings / investigation to the appropriate Business Unit representative.
22. Present data to customers / internal management with ease and without undue hardship.
23. Maintain positive external and internal customer relationships with face-to-face, email and voice communication. Provide the appropriate feedback within 24 hours of notification.
24. Assist with Supplier Investigations as needed.
25. Assess and provide detailed reports / summaries on the impact of process changes to PCI management.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time.
Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.
The noise level in the work environment is typically, moderate.
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
- Associate's Degree in a related field and/or 1-3 years related experience and/or training.
- College Level Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
- Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
- High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in
situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
Preferred:
- Ability to demonstrate attention to detail.
- Ability to work independently and/or part of a team.
- Ability to hold oneself in a professional manner.
- Ability to effectively present information to various people as the job requires.
For Illinois residents: the hiring rate for this position is $51,120.00 to $57,510.00 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).
#LI-KH1
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
See All 13 Quality Program Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Quality Program Manager JobsQuality Program Manager Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Quality Program Manager Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Biotechnology & Pharmaceuticals
What Illinois Employers Look For
The qualifications that appear most often in quality program manager jobs across Illinois.
- Bachelor's degree in engineering, quality management, or a closely related technical field
- ASQ Certified Quality Engineer (CQE) or Certified Manager of Quality (CMQ/OE) credential preferred
- Three or more years managing quality programs within manufacturing or regulated Illinois industries
- Demonstrated experience with ISO 9001, AS9100, or IATF 16949 quality management systems
- Proficiency with root cause analysis tools including 8D, FMEA, and corrective action processes
- Strong cross-functional collaboration skills with engineering, operations, and supplier teams
Quality Program Manager Jobs in Illinois: Frequently Asked Questions
How do you become a quality program manager in Illinois?
The most direct path is a bachelor's degree in engineering, quality science, or a related technical discipline followed by hands-on quality roles in Illinois's dominant industries: manufacturing, healthcare devices, or aerospace. Illinois does not require a state-issued license for this role, but earning an ASQ certification such as the CQE or CMQ/OE is strongly preferred by Illinois employers and demonstrates competency recognized across the state's industrial base.
Which companies hire quality program managers in Illinois?
Employers hiring quality program managers in Illinois right now include CBRE, Meta, and AbbVie, based on current listings on Migrate Mate as of November 2026. Illinois's deep concentration of medical device makers, Tier 1 automotive suppliers, and defense contractors means quality program manager demand is spread across multiple sectors statewide.
Which Illinois cities have the most quality program manager jobs?
Chicago, Normal, and Mettawa have the most quality program manager openings in Illinois. Chicago leads because of its density of corporate headquarters, hospital systems, and diversified manufacturing, while Peoria and Rockford draw consistent demand from heavy equipment manufacturers and aerospace suppliers that have operated production facilities in those metros for decades.
Are there remote quality program manager jobs in Illinois?
Yes, but they're less common than in purely desk-based fields because quality program managers frequently work on production floors, with suppliers, and in regulated facilities requiring physical presence. About 100% of quality program manager openings tied to Illinois are remote or hybrid as of November 2026. The portions of the role most likely to allow remote work are supplier audits, documentation review, and quality system reporting.
How can I get hired as a quality program manager in Illinois with little or no experience?
The most realistic entry point is a quality inspector, quality technician, or manufacturing associate role at one of Illinois's large industrial employers such as Caterpillar in Peoria or a Tier 1 automotive supplier in the Chicago metro. From there, lateral moves into quality engineering or quality coordinator positions build the program management credentials Illinois employers expect. Pursuing an entry-level ASQ certification and documenting involvement in corrective action or process improvement projects strengthens candidacy considerably.
Where can I find and apply to quality program manager jobs in Illinois?
You can find and apply to quality program manager jobs in Illinois on Migrate Mate, which lists current Illinois openings. Find the roles that fit your experience and apply directly to the ones that match.
See All 13 Quality Program Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Quality Program Manager Jobs