Quality Program Manager Jobs in Illinois
Quality Program Manager jobs in Illinois are consistently active, with demand concentrated in manufacturing, healthcare systems, and defense contracting from entry-level quality analysts through senior program leads. Chicago, Peoria, and Rockford are the primary hiring centers, anchored by long-established employers like Abbott Laboratories, Caterpillar, and Boeing. The most in-demand specialties are ISO quality systems management, supplier quality oversight, and regulatory compliance in medical devices and aerospace. Find a role that fits below and apply directly.
Find Quality Program Manager JobsOverview
Open roles14
Top employerMedline Industries
Top cityChicago, IL
Cities hiring7
Work type60% Hybrid
Top industryTechnology
Showing 5 of 14+ Quality Program Manager jobs
Repair Quality Program Manager
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Added 1d ago
International
Repair Quality Program Manager
Woodridge, Illinois
Added 1d ago
Quality Engineer Development Program - January 2027 Start
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Added 2w ago
Medline Industries
Quality Engineer Development Program - January 2027 Start
Northfield, Illinois
Added 2w ago
Quality Engineer Development Program - Summer 2027 Start
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Added 2w ago
Medline Industries
Quality Engineer Development Program - Summer 2027 Start
Northfield, Illinois
Added 2w ago
Mgr Quality
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Added 3w ago
Sun Chemical
Mgr Quality
Kankakee, Illinois
Added 3w ago
Senior Program Manager, Delivery Quality
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Added 1mo ago
Uber
Senior Program Manager, Delivery Quality
Chicago, Illinois
Added 1mo ago
Added 1d ago
Repair Quality Program Manager
International·Woodridge, Illinois
Job functions:
$106k - $160k/yr
Master's degree
10,000+ employees
Job Description
Repair Quality Program Manager
JOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPH
JOB_DESCRIPTION.SHARE.HTML
- International
- Woodridge, Illinois
- Project Management
- Regular Full Time Employee
- 9/16/2026
- USD $106,400.00/Yr.
- USD $159,600.00/Yr.
- 59856
Job Description
Position Overview
Repair Quality is an enterprise-wide program that establishes consistent repair standards, reduces repeat repairs, protects vehicle uptime, strengthens dealer accountability, and improves the customer service experience.
The Repair Quality Program Manager will own and advance the program across the dealer service network. This role serves as the central lead for program strategy, standards, dealer audits, remediation decisions, reporting, communications, and continuous improvement. The Program Manager will collaborate with dealer, field, engineering, warranty, training, quality, digital, IT, supplier, and international-market stakeholders to ensure the program remains practical, measurable, and scalable.
The ideal candidate combines strong program ownership, technical judgment, data-driven decision-making, and stakeholder-management skills with the ability to translate complex service and quality requirements into an effective operating program.
Responsibilities
- Own the Repair Quality vision, strategy, roadmap, requirements, and delivery plan, aligning priorities with vehicle uptime, dealer capability, customer experience, warranty performance, and enterprise quality objectives.
- Serve as the program’s central point of contact and subject-matter lead, providing consistent interpretation of requirements and coordinating decisions across participating organizations.
- Define and maintain Repair Quality standards, checkpoints, audit criteria, procedures, dealer guidance, evidence requirements, and supporting documentation.
- Review dealer audits and remediation evidence, determine program status, and provide clear, consistent feedback regarding approval, remediation, or suspension-related outcomes.
- Partner with Dealer Operations, field teams, and dealer leadership to support corrective actions, dealer recovery, and sustained compliance.
- Maintain program dashboards, audit and remediation records, dealer status reporting, stakeholder communications, and a centralized repository of program materials.
- Analyze audit findings, warranty trends, repeat repairs, field observations, customer concerns, and dealer feedback to identify risks and improvement opportunities.
- Lead the refinement and expansion of Repair Quality requirements through research, pilots, stakeholder review, training, communications, and management approval.
- Collaborate with engineering, technical publications, training, warranty, quality, suppliers, digital, and IT teams to align repair methods, tools, systems, integrations, and workflows.
- Establish and monitor success measures, including audit completion, approval status, remediation progress, dealer adoption, checkpoint performance, and repeat-repair trends.
- Support implementation in additional products and approved markets through dealer visits, pilot evaluations, verification activities, workshops, and auditor training.
- Drive cross-functional issues to resolution by clarifying ownership, managing trade-offs, escalating risks, and maintaining alignment on deliverables and measurable outcomes.
Minimum Requirements
- Bachelor's degree and at least 2 years of technical project/program management experience
OR
- Master's degree and at least 1 year of technical project/program management experience
OR
- At least 5 years of technical project/program management experience
Additional Requirements
- Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
- Experience managing cross-functional programs, products, or operational initiatives within service engineering, dealer operations, warranty, quality, or a related field.
- Knowledge of repair-quality principles, including first-time repair, contamination prevention, technician competency, tool readiness, repair-method compliance, and post-repair verification.
- Experience defining standards, audit criteria, compliance requirements, remediation workflows, or corrective-action programs.
- Ability to objectively evaluate technical evidence, interpret requirements, make consistent decisions, and communicate conclusions clearly.
- Strong program and product-management skills, including developing strategy, roadmaps, requirements, priorities, execution plans, and measurable outcomes.
- Experience analyzing audit, warranty, operational, customer, and dealer data to identify trends and improvement opportunities.
- Familiarity with business-intelligence tools, dashboards, workflow systems, data integrations, APIs, and dealer-management platforms.
- Ability to translate service and business needs into actionable requirements for technical and digital teams.
- Strong written, verbal, facilitation, and stakeholder-management skills across technical, operational, dealer, and executive audiences.
- Organized, detail-oriented, and comfortable working independently through ambiguity while maintaining a customer-focused and continuous-improvement mindset.
- PMP certification and experience with Agile methodologies are preferred.
Benefits and Compensation
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
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International
Repair Quality Program Manager
Woodridge, Illinois
Added 1d ago10,000+ employees
Job functions:
$106k - $160k/yr
Master's degree
Job Description
Repair Quality Program Manager
JOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPH
JOB_DESCRIPTION.SHARE.HTML
- International
- Woodridge, Illinois
- Project Management
- Regular Full Time Employee
- 9/16/2026
- USD $106,400.00/Yr.
- USD $159,600.00/Yr.
- 59856
Job Description
Position Overview
Repair Quality is an enterprise-wide program that establishes consistent repair standards, reduces repeat repairs, protects vehicle uptime, strengthens dealer accountability, and improves the customer service experience.
The Repair Quality Program Manager will own and advance the program across the dealer service network. This role serves as the central lead for program strategy, standards, dealer audits, remediation decisions, reporting, communications, and continuous improvement. The Program Manager will collaborate with dealer, field, engineering, warranty, training, quality, digital, IT, supplier, and international-market stakeholders to ensure the program remains practical, measurable, and scalable.
The ideal candidate combines strong program ownership, technical judgment, data-driven decision-making, and stakeholder-management skills with the ability to translate complex service and quality requirements into an effective operating program.
Responsibilities
- Own the Repair Quality vision, strategy, roadmap, requirements, and delivery plan, aligning priorities with vehicle uptime, dealer capability, customer experience, warranty performance, and enterprise quality objectives.
- Serve as the program’s central point of contact and subject-matter lead, providing consistent interpretation of requirements and coordinating decisions across participating organizations.
- Define and maintain Repair Quality standards, checkpoints, audit criteria, procedures, dealer guidance, evidence requirements, and supporting documentation.
- Review dealer audits and remediation evidence, determine program status, and provide clear, consistent feedback regarding approval, remediation, or suspension-related outcomes.
- Partner with Dealer Operations, field teams, and dealer leadership to support corrective actions, dealer recovery, and sustained compliance.
- Maintain program dashboards, audit and remediation records, dealer status reporting, stakeholder communications, and a centralized repository of program materials.
- Analyze audit findings, warranty trends, repeat repairs, field observations, customer concerns, and dealer feedback to identify risks and improvement opportunities.
- Lead the refinement and expansion of Repair Quality requirements through research, pilots, stakeholder review, training, communications, and management approval.
- Collaborate with engineering, technical publications, training, warranty, quality, suppliers, digital, and IT teams to align repair methods, tools, systems, integrations, and workflows.
- Establish and monitor success measures, including audit completion, approval status, remediation progress, dealer adoption, checkpoint performance, and repeat-repair trends.
- Support implementation in additional products and approved markets through dealer visits, pilot evaluations, verification activities, workshops, and auditor training.
- Drive cross-functional issues to resolution by clarifying ownership, managing trade-offs, escalating risks, and maintaining alignment on deliverables and measurable outcomes.
Minimum Requirements
- Bachelor's degree and at least 2 years of technical project/program management experience
OR
- Master's degree and at least 1 year of technical project/program management experience
OR
- At least 5 years of technical project/program management experience
Additional Requirements
- Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
- Experience managing cross-functional programs, products, or operational initiatives within service engineering, dealer operations, warranty, quality, or a related field.
- Knowledge of repair-quality principles, including first-time repair, contamination prevention, technician competency, tool readiness, repair-method compliance, and post-repair verification.
- Experience defining standards, audit criteria, compliance requirements, remediation workflows, or corrective-action programs.
- Ability to objectively evaluate technical evidence, interpret requirements, make consistent decisions, and communicate conclusions clearly.
- Strong program and product-management skills, including developing strategy, roadmaps, requirements, priorities, execution plans, and measurable outcomes.
- Experience analyzing audit, warranty, operational, customer, and dealer data to identify trends and improvement opportunities.
- Familiarity with business-intelligence tools, dashboards, workflow systems, data integrations, APIs, and dealer-management platforms.
- Ability to translate service and business needs into actionable requirements for technical and digital teams.
- Strong written, verbal, facilitation, and stakeholder-management skills across technical, operational, dealer, and executive audiences.
- Organized, detail-oriented, and comfortable working independently through ambiguity while maintaining a customer-focused and continuous-improvement mindset.
- PMP certification and experience with Agile methodologies are preferred.
Benefits and Compensation
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
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See All 14 Quality Program Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Quality Program Manager JobsQuality Program Manager Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Chicago
6 jobsNorthfield
2 jobsItasca
1 jobKankakee
1 jobBelvidere
1 jobWoodridge
1 jobAbbott Park
1 jobQuality Program Manager Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Biotechnology & Pharmaceuticals
What Illinois Employers Look For
The qualifications that appear most often in quality program manager jobs across Illinois.
- Bachelor's degree in engineering, quality management, or a closely related technical field
- ASQ Certified Quality Engineer (CQE) or Certified Manager of Quality (CMQ/OE) credential preferred
- Three or more years managing quality programs within manufacturing or regulated Illinois industries
- Demonstrated experience with ISO 9001, AS9100, or IATF 16949 quality management systems
- Proficiency with root cause analysis tools including 8D, FMEA, and corrective action processes
- Strong cross-functional collaboration skills with engineering, operations, and supplier teams
Quality Program Manager Jobs in Illinois: Frequently Asked Questions
How do you become a quality program manager in Illinois?
The most direct path is a bachelor's degree in engineering, quality science, or a related technical discipline followed by hands-on quality roles in Illinois's dominant industries: manufacturing, healthcare devices, or aerospace. Illinois does not require a state-issued license for this role, but earning an ASQ certification such as the CQE or CMQ/OE is strongly preferred by Illinois employers and demonstrates competency recognized across the state's industrial base.
Which companies hire quality program managers in Illinois?
Employers hiring quality program managers in Illinois right now include Medline Industries, Uber, and Abbott, based on current listings on Migrate Mate as of September 2026. Illinois's deep concentration of medical device makers, Tier 1 automotive suppliers, and defense contractors means quality program manager demand is spread across multiple sectors statewide.
Which Illinois cities have the most quality program manager jobs?
Chicago, Northfield, and Illinois have the most quality program manager openings in Illinois. Chicago leads because of its density of corporate headquarters, hospital systems, and diversified manufacturing, while Peoria and Rockford draw consistent demand from heavy equipment manufacturers and aerospace suppliers that have operated production facilities in those metros for decades.
Are there remote quality program manager jobs in Illinois?
Yes, but they're less common than in purely desk-based fields because quality program managers frequently work on production floors, with suppliers, and in regulated facilities requiring physical presence. About 80% of quality program manager openings tied to Illinois are remote or hybrid as of September 2026. The portions of the role most likely to allow remote work are supplier audits, documentation review, and quality system reporting.
How can I get hired as a quality program manager in Illinois with little or no experience?
The most realistic entry point is a quality inspector, quality technician, or manufacturing associate role at one of Illinois's large industrial employers such as Caterpillar in Peoria or a Tier 1 automotive supplier in the Chicago metro. From there, lateral moves into quality engineering or quality coordinator positions build the program management credentials Illinois employers expect. Pursuing an entry-level ASQ certification and documenting involvement in corrective action or process improvement projects strengthens candidacy considerably.
Where can I find and apply to quality program manager jobs in Illinois?
You can find and apply to quality program manager jobs in Illinois on Migrate Mate, which lists current Illinois openings. Find the roles that fit your experience and apply directly to the ones that match.
See All 14 Quality Program Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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