Quality Program Manager Jobs
Quality Program Manager jobs are open across manufacturing, healthcare, aerospace, and tech, from mid-level to senior and director, with specializations in quality systems, process improvement, and regulatory compliance. Find a role that fits from the openings below and apply directly.
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Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Position Title: Associate Quality Account Manager
Location: Linden Road, Rockford, IL 61109
Shift: 1st Shift
Summary of Objective:
Assists with coordinating quality activities of a designated Customer Focused Team to ensure that goals and objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to provide PCI a competitive advantage in long-term quality customer management. Updates Batch Record Documentation and Material Specifications to ensure compliance standards are met and maintained. Facilitates customer questions for Batch Record review and Documentation Updates. Maintains a positive working relationship with internal and external customers.
Essential Duties and Responsibilities:
1. Primary reviewer for master batch records, forms and specifications to ensure that the documents meet internal and customer requirements for standards, procedures and requirements.
2. Assist with creating and updating batch records, forms and material specifications as well as organizing internal and customer approval of batch records and specifications.
3. Assist with performing record reviews of completed orders and orders in process to ensure compliance with cGMP’s and customer requirements. Assist as company liaison with customers concerning quality control documentation. Help identify, communicate, track and resolve document related issues with other departments and customers.
4. Performs finished product batch release of approved production lots.
5. Attend conference calls and customer meetings; provide complaint and quality related information.
6. Assist in the preparation of annual product review data.
7. Assist with generating and presenting quality related metrics and key performance indicators for team’s performance.
8. Assist with the investigation of Quality deviations and the drafting of investigation reports associated with such deviations.
9. Assist with addressing and documenting quality events with Production and Quality teams.
10. Assist with training, developing, and mentoring new Quality Coordinators.
11. This position may require overtime and/or weekend work.
12. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
13. Attendance to work is an essential function of this position
14. Performs other duties as assigned by Manager/Supervisor.
15. Develop, update and implement procedural changes throughout the organization.
16. Standardize documentation to ensure PCI’s Standard for Quality is achieved throughout our customer base.
17. Coach, train, mentor and develop PCI’s employees to ensure Quality Standards are met and maintained.
18. Schedule, host and lead meetings to develop, implement and / or update Batch Records, Material Specifications, Forms, Work Practices and Standard Operating Procedures.
19. Assist with In-Process / Finished Goods Inspections, Annual Retain Inspections, Customer Complaint Samples or Rework as needed to support the various groups throughout PCI.
20. Compile, update and analyze customer / internal data and metrics to identify potential trends and areas for opportunities. Utilize the Microsoft Office Suite in detail to present data / facts in a professional fashion.
21. Assist and Support the RIT Investigation process through on-line interactions with the Operations staff. Provide a summary of the findings / investigation to the appropriate Business Unit representative.
22. Present data to customers / internal management with ease and without undue hardship.
23. Maintain positive external and internal customer relationships with face-to-face, email and voice communication. Provide the appropriate feedback within 24 hours of notification.
24. Assist with Supplier Investigations as needed.
25. Assess and provide detailed reports / summaries on the impact of process changes to PCI management.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time.
Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.
The noise level in the work environment is typically, moderate.
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
- Associate's Degree in a related field and/or 1-3 years related experience and/or training.
- College Level Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
- Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
- High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in
situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
Preferred:
- Ability to demonstrate attention to detail.
- Ability to work independently and/or part of a team.
- Ability to hold oneself in a professional manner.
- Ability to effectively present information to various people as the job requires.
For Illinois residents: the hiring rate for this position is $51,120.00 to $57,510.00 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).
#LI-KH1
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Position Title: Associate Quality Account Manager
Location: Linden Road, Rockford, IL 61109
Shift: 1st Shift
Summary of Objective:
Assists with coordinating quality activities of a designated Customer Focused Team to ensure that goals and objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to provide PCI a competitive advantage in long-term quality customer management. Updates Batch Record Documentation and Material Specifications to ensure compliance standards are met and maintained. Facilitates customer questions for Batch Record review and Documentation Updates. Maintains a positive working relationship with internal and external customers.
Essential Duties and Responsibilities:
1. Primary reviewer for master batch records, forms and specifications to ensure that the documents meet internal and customer requirements for standards, procedures and requirements.
2. Assist with creating and updating batch records, forms and material specifications as well as organizing internal and customer approval of batch records and specifications.
3. Assist with performing record reviews of completed orders and orders in process to ensure compliance with cGMP’s and customer requirements. Assist as company liaison with customers concerning quality control documentation. Help identify, communicate, track and resolve document related issues with other departments and customers.
4. Performs finished product batch release of approved production lots.
5. Attend conference calls and customer meetings; provide complaint and quality related information.
6. Assist in the preparation of annual product review data.
7. Assist with generating and presenting quality related metrics and key performance indicators for team’s performance.
8. Assist with the investigation of Quality deviations and the drafting of investigation reports associated with such deviations.
9. Assist with addressing and documenting quality events with Production and Quality teams.
10. Assist with training, developing, and mentoring new Quality Coordinators.
11. This position may require overtime and/or weekend work.
12. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
13. Attendance to work is an essential function of this position
14. Performs other duties as assigned by Manager/Supervisor.
15. Develop, update and implement procedural changes throughout the organization.
16. Standardize documentation to ensure PCI’s Standard for Quality is achieved throughout our customer base.
17. Coach, train, mentor and develop PCI’s employees to ensure Quality Standards are met and maintained.
18. Schedule, host and lead meetings to develop, implement and / or update Batch Records, Material Specifications, Forms, Work Practices and Standard Operating Procedures.
19. Assist with In-Process / Finished Goods Inspections, Annual Retain Inspections, Customer Complaint Samples or Rework as needed to support the various groups throughout PCI.
20. Compile, update and analyze customer / internal data and metrics to identify potential trends and areas for opportunities. Utilize the Microsoft Office Suite in detail to present data / facts in a professional fashion.
21. Assist and Support the RIT Investigation process through on-line interactions with the Operations staff. Provide a summary of the findings / investigation to the appropriate Business Unit representative.
22. Present data to customers / internal management with ease and without undue hardship.
23. Maintain positive external and internal customer relationships with face-to-face, email and voice communication. Provide the appropriate feedback within 24 hours of notification.
24. Assist with Supplier Investigations as needed.
25. Assess and provide detailed reports / summaries on the impact of process changes to PCI management.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time.
Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.
The noise level in the work environment is typically, moderate.
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
- Associate's Degree in a related field and/or 1-3 years related experience and/or training.
- College Level Mathematical Skills
- Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
- Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
- High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in
situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
Preferred:
- Ability to demonstrate attention to detail.
- Ability to work independently and/or part of a team.
- Ability to hold oneself in a professional manner.
- Ability to effectively present information to various people as the job requires.
For Illinois residents: the hiring rate for this position is $51,120.00 to $57,510.00 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).
#LI-KH1
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Quality Program Manager Jobs by Experience Level
See All 280+ Quality Program Manager Jobs
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Find Quality Program Manager JobsQuality Program Manager Job Market
Who's Hiring
- Lockheed Martin36
- Amazon12
- Raytheon11
- BAE Systems USA11
- Meta9
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
- Electronics & Hardware
- Construction & Real Estate
- Energy
What Employers Look For
The qualifications that appear most often in quality program manager jobs.
- Bachelor's degree in engineering, quality management, or a related technical field
- Experience with quality management systems such as ISO 9001, AS9100, or IATF 16949
- Proficiency with root cause analysis tools including 8D, FMEA, and fishbone diagrams
- Certified Quality Manager, Six Sigma Black Belt, or PMP certification preferred
- Proven experience leading internal and external audits and managing nonconformances
- Familiarity with statistical process control tools and quality data analysis software
Tips for Your Quality Program Manager Job Search
Quantify your quality outcomes on your resume
Hiring managers scan for measurable results, not process descriptions. Replace statements like 'managed quality initiatives' with specific outcomes: defect rates reduced, audit findings resolved, or supplier nonconformances closed within a defined period.
List your certifications prominently and early
Certifications like CQM, CQE, PMP, and Six Sigma Black Belt are screening filters, not bonuses. Place them in your resume header or a dedicated credentials section so recruiters see them before reading your work history.
Filter openings by the quality framework they require
Many listings require experience in a specific framework, such as ISO 9001, AS9100, or IATF 16949. Searching by these terms surfaces roles where your existing system expertise is a direct match rather than a partial fit.
Apply early to roles that fit
Migrate Mate lists quality program manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a structured CAPA example for interviews
Almost every quality program manager interview includes a corrective action scenario. Walk in with a specific CAPA you led: the root cause method you used, the stakeholders involved, the timeline, and the verified outcome. Vague answers cost offers.
Negotiate using the full scope of the role
Quality program managers often manage compliance risk, supplier relationships, and cross-functional audits simultaneously. When negotiating, tie your ask to the breadth of accountability you're absorbing, not just the seniority level listed in the title.
Quality Program Manager Jobs: Frequently Asked Questions
Which companies are hiring the most quality program managers?
The companies hiring the most quality program managers right now include Lockheed Martin, Amazon, and Raytheon, with the largest share of openings in California, Texas, and Colorado, based on current listings on Migrate Mate as of November 2026. Demand is highest in manufacturing-heavy markets and healthcare systems undergoing accreditation or expansion.
How many quality program manager jobs are remote?
About 57% of quality program manager openings are fully remote or hybrid as of November 2026, though on-site roles remain common in manufacturing and medical device environments. Program management functions focused on documentation, supplier audits, and system governance tend to offer the most location flexibility.
How do you become a quality program manager?
Start with a bachelor's degree in engineering, life sciences, or a related field, then build hands-on experience in quality assurance or quality engineering roles. Earn a recognized certification such as CQM or Six Sigma Black Belt to move into program management. Demonstrate cross-functional leadership by owning audits, corrective action programs, or supplier quality initiatives before applying for manager-level roles.
Can you get a quality program manager job with limited experience?
Yes, candidates with fewer years of direct experience can be competitive by focusing on roles in growing industries like medtech or aerospace that are scaling quality programs. Leading a CAPA process, earning a quality certification, or managing a documented improvement project signals readiness. Targeting companies building out a quality function from scratch often lowers the experience bar compared to established programs.
What does the quality program manager interview process look like?
Most processes include an initial recruiter screen, a technical interview covering your quality methodology and system experience, and a panel or cross-functional interview with engineering, operations, or compliance stakeholders. Expect scenario-based questions on root cause analysis, audit findings, and supplier nonconformances. Some employers add a case study or ask you to review a mock nonconformance report and present a response.
Where can I find and apply to quality program manager jobs?
You can find and apply to quality program manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your industry background, certifications, and seniority level, then apply directly to each one that fits.
See All 280+ Quality Program Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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