Quality Program Manager Jobs
Quality Program Manager jobs are open across manufacturing, healthcare, aerospace, and tech, from mid-level to senior and director, with specializations in quality systems, process improvement, and regulatory compliance. Find a role that fits from the openings below and apply directly.
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Repair Quality Program Manager
JOB_DESCRIPTION.SHARE.HTMLCAROUSEL_PARAGRAPH
- International
- Woodridge, Illinois
- Project Management
- Regular Full Time Employee
- 9/16/2026
- USD $106,400.00/Yr.
- USD $159,600.00/Yr.
- 59856
Job Description
Position Overview
Repair Quality is an enterprise-wide program that establishes consistent repair standards, reduces repeat repairs, protects vehicle uptime, strengthens dealer accountability, and improves the customer service experience.
The Repair Quality Program Manager will own and advance the program across the dealer service network. This role serves as the central lead for program strategy, standards, dealer audits, remediation decisions, reporting, communications, and continuous improvement. The Program Manager will collaborate with dealer, field, engineering, warranty, training, quality, digital, IT, supplier, and international-market stakeholders to ensure the program remains practical, measurable, and scalable.
Responsibilities
- Own the Repair Quality vision, strategy, roadmap, requirements, and delivery plan, aligning priorities with vehicle uptime, dealer capability, customer experience, warranty performance, and enterprise quality objectives.
- Serve as the program’s central point of contact and subject-matter lead, providing consistent interpretation of requirements and coordinating decisions across participating organizations.
- Define and maintain Repair Quality standards, checkpoints, audit criteria, procedures, dealer guidance, evidence requirements, and supporting documentation.
- Review dealer audits and remediation evidence, determine program status, and provide clear, consistent feedback regarding approval, remediation, or suspension-related outcomes.
- Partner with Dealer Operations, field teams, and dealer leadership to support corrective actions, dealer recovery, and sustained compliance.
- Maintain program dashboards, audit and remediation records, dealer status reporting, stakeholder communications, and a centralized repository of program materials.
- Analyze audit findings, warranty trends, repeat repairs, field observations, customer concerns, and dealer feedback to identify risks and improvement opportunities.
- Lead the refinement and expansion of Repair Quality requirements through research, pilots, stakeholder review, training, communications, and management approval.
- Collaborate with engineering, technical publications, training, warranty, quality, suppliers, digital, and IT teams to align repair methods, tools, systems, integrations, and workflows.
- Establish and monitor success measures, including audit completion, approval status, remediation progress, dealer adoption, checkpoint performance, and repeat-repair trends.
- Support implementation in additional products and approved markets through dealer visits, pilot evaluations, verification activities, workshops, and auditor training.
- Drive cross-functional issues to resolution by clarifying ownership, managing trade-offs, escalating risks, and maintaining alignment on deliverables and measurable outcomes.
Minimum Requirements
- Bachelor's degree and at least 2 years of technical project/program management experience
- Master's degree and at least 1 year of technical project/program management experience
- At least 5 years of technical project/program management experience
Additional Requirements
- Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
- Experience managing cross-functional programs, products, or operational initiatives within service engineering, dealer operations, warranty, quality, or a related field.
- Knowledge of repair-quality principles, including first-time repair, contamination prevention, technician competency, tool readiness, repair-method compliance, and post-repair verification.
- Experience defining standards, audit criteria, compliance requirements, remediation workflows, or corrective-action programs.
- Ability to objectively evaluate technical evidence, interpret requirements, make consistent decisions, and communicate conclusions clearly.
- Strong program and product-management skills, including developing strategy, roadmaps, requirements, priorities, execution plans, and measurable outcomes.
- Experience analyzing audit, warranty, operational, customer, and dealer data to identify trends and improvement opportunities.
- Familiarity with business-intelligence tools, dashboards, workflow systems, data integrations, APIs, and dealer-management platforms.
- Ability to translate service and business needs into actionable requirements for technical and digital teams.
- Strong written, verbal, facilitation, and stakeholder-management skills across technical, operational, dealer, and executive audiences.
- Organized, detail-oriented, and comfortable working independently through ambiguity while maintaining a customer-focused and continuous-improvement mindset.
- PMP certification and experience with Agile methodologies are preferred.
Benefits and Compensation
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
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Find Quality Program Manager JobsQuality Program Manager Job Market
Who's Hiring
- Lockheed Martin25

- Raytheon13

- BAE Systems USA9

- Molina Healthcare9

- Merck8

Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Healthcare & Medical Services
- Aerospace & Defense
- Construction & Real Estate
What Employers Look For
The qualifications that appear most often in quality program manager jobs.
- Bachelor's degree in engineering, quality management, or a related technical field
- Experience with quality management systems such as ISO 9001, AS9100, or IATF 16949
- Proficiency with root cause analysis tools including 8D, FMEA, and fishbone diagrams
- Certified Quality Manager, Six Sigma Black Belt, or PMP certification preferred
- Proven experience leading internal and external audits and managing nonconformances
- Familiarity with statistical process control tools and quality data analysis software
Tips for Your Quality Program Manager Job Search
Quantify your quality outcomes on your resume
Hiring managers scan for measurable results, not process descriptions. Replace statements like 'managed quality initiatives' with specific outcomes: defect rates reduced, audit findings resolved, or supplier nonconformances closed within a defined period.
List your certifications prominently and early
Certifications like CQM, CQE, PMP, and Six Sigma Black Belt are screening filters, not bonuses. Place them in your resume header or a dedicated credentials section so recruiters see them before reading your work history.
Filter openings by the quality framework they require
Many listings require experience in a specific framework, such as ISO 9001, AS9100, or IATF 16949. Searching by these terms surfaces roles where your existing system expertise is a direct match rather than a partial fit.
Apply early to roles that fit
Migrate Mate lists quality program manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a structured CAPA example for interviews
Almost every quality program manager interview includes a corrective action scenario. Walk in with a specific CAPA you led: the root cause method you used, the stakeholders involved, the timeline, and the verified outcome. Vague answers cost offers.
Negotiate using the full scope of the role
Quality program managers often manage compliance risk, supplier relationships, and cross-functional audits simultaneously. When negotiating, tie your ask to the breadth of accountability you're absorbing, not just the seniority level listed in the title.
Quality Program Manager Jobs: Frequently Asked Questions
Which companies are hiring the most quality program managers?
The companies hiring the most quality program managers right now include Lockheed Martin, Raytheon, and BAE Systems USA, with the largest share of openings in California, Texas, and Massachusetts, based on current listings on Migrate Mate as of September 2026. Demand is highest in manufacturing-heavy markets and healthcare systems undergoing accreditation or expansion.
How many quality program manager jobs are remote?
About 50% of quality program manager openings are fully remote or hybrid as of September 2026, though on-site roles remain common in manufacturing and medical device environments. Program management functions focused on documentation, supplier audits, and system governance tend to offer the most location flexibility.
How do you become a quality program manager?
Start with a bachelor's degree in engineering, life sciences, or a related field, then build hands-on experience in quality assurance or quality engineering roles. Earn a recognized certification such as CQM or Six Sigma Black Belt to move into program management. Demonstrate cross-functional leadership by owning audits, corrective action programs, or supplier quality initiatives before applying for manager-level roles.
Can you get a quality program manager job with limited experience?
Yes, candidates with fewer years of direct experience can be competitive by focusing on roles in growing industries like medtech or aerospace that are scaling quality programs. Leading a CAPA process, earning a quality certification, or managing a documented improvement project signals readiness. Targeting companies building out a quality function from scratch often lowers the experience bar compared to established programs.
What does the quality program manager interview process look like?
Most processes include an initial recruiter screen, a technical interview covering your quality methodology and system experience, and a panel or cross-functional interview with engineering, operations, or compliance stakeholders. Expect scenario-based questions on root cause analysis, audit findings, and supplier nonconformances. Some employers add a case study or ask you to review a mock nonconformance report and present a response.
Where can I find and apply to quality program manager jobs?
You can find and apply to quality program manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your industry background, certifications, and seniority level, then apply directly to each one that fits.
See All 285+ Quality Program Manager Jobs
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