Quality Program Manager Jobs in Washington
Quality Program Manager jobs in Washington are in active demand, concentrated in aerospace and defense, technology, healthcare systems, and advanced manufacturing, with openings at every level from associate quality roles through senior program leadership. Seattle, Bellevue, and Everett account for the largest share of hiring, anchored by employers such as Boeing, Microsoft, and Providence Health and Services, which maintain deep and ongoing quality and compliance functions. The most sought-after specialties in Washington include AS9100 and ISO 9001 quality systems management, software quality assurance program oversight, and regulatory compliance for medical devices and healthcare operations. Find a role that fits below and apply directly.
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DESCRIPTION
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.
We are looking for a Program Manager to own the quality of the beta tester experience and keep testers active and engaged across programs. In this role, you will work with beta program owners to design and run the “homework” that testers complete, own day-to-day communications with testers, provide them with support as needed to complete user journeys, and translate customer signals into product improvements. You will work across a wide set of partners—beta program leads, user research, engineering, and field operations—to make sure every tester has a clear task, a smooth experience, and a trusted channel to be heard.
Key job responsibilities
You will own tester quality and engagement end-to-end across beta programs.
On homework, you will develop, execute, and analyze the structured tasks testers complete during a program. You will design homework that produces the signal each study needs, keep it clear and achievable for testers, drive completion, and analyze the results to turn tester activity into actionable findings for program and product teams.
On the tester journey, you will own the communications that guide testers from activation through completion. You will build and maintain the communications plans and templates that keep testers informed, motivated, and on track at each stage of their journey, and you will tune messaging to lift participation and reduce drop-off.
On Slack and through email, you will be the first line of support for testers. You will own operational and enablement issues—app distribution, provisioning problems, and login credentials—resolving them quickly to keep testers unblocked while also initiating AI-led first level triage and bug reporting for any hardware or software issues
On Voice of the Tester, you will run a continuous improvement loop to improve the test experience. You will capture, synthesize, and address tester feedback, surface recurring pain points and opportunities, and drive changes to homework, communications, and support that measurably improve the tester experience over time.
Success in this role comes from strong operational execution, attention to detail, clear and empathetic communication, and the ability to coordinate many moving parts without dropping any. You will define and track the metrics that show tester quality and engagement are healthy—homework completion and quality, tester engagement and retention, and time-to-resolution on support issues —and you will continuously tighten processes as the program scales into new territories.
The ideal candidate is a highly organized program manager who is comfortable owning operational details end to end, communicates clearly with both testers and partner teams, and thrives in a fast-moving, ambiguous environment. You are energized by interacting with customers and delivering high-quality experiences.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 82,700.00 - 129,800.00 USD annually
DESCRIPTION
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.
We are looking for a Program Manager to own the quality of the beta tester experience and keep testers active and engaged across programs. In this role, you will work with beta program owners to design and run the “homework” that testers complete, own day-to-day communications with testers, provide them with support as needed to complete user journeys, and translate customer signals into product improvements. You will work across a wide set of partners—beta program leads, user research, engineering, and field operations—to make sure every tester has a clear task, a smooth experience, and a trusted channel to be heard.
Key job responsibilities
You will own tester quality and engagement end-to-end across beta programs.
On homework, you will develop, execute, and analyze the structured tasks testers complete during a program. You will design homework that produces the signal each study needs, keep it clear and achievable for testers, drive completion, and analyze the results to turn tester activity into actionable findings for program and product teams.
On the tester journey, you will own the communications that guide testers from activation through completion. You will build and maintain the communications plans and templates that keep testers informed, motivated, and on track at each stage of their journey, and you will tune messaging to lift participation and reduce drop-off.
On Slack and through email, you will be the first line of support for testers. You will own operational and enablement issues—app distribution, provisioning problems, and login credentials—resolving them quickly to keep testers unblocked while also initiating AI-led first level triage and bug reporting for any hardware or software issues
On Voice of the Tester, you will run a continuous improvement loop to improve the test experience. You will capture, synthesize, and address tester feedback, surface recurring pain points and opportunities, and drive changes to homework, communications, and support that measurably improve the tester experience over time.
Success in this role comes from strong operational execution, attention to detail, clear and empathetic communication, and the ability to coordinate many moving parts without dropping any. You will define and track the metrics that show tester quality and engagement are healthy—homework completion and quality, tester engagement and retention, and time-to-resolution on support issues —and you will continuously tighten processes as the program scales into new territories.
The ideal candidate is a highly organized program manager who is comfortable owning operational details end to end, communicates clearly with both testers and partner teams, and thrives in a fast-moving, ambiguous environment. You are energized by interacting with customers and delivering high-quality experiences.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 82,700.00 - 129,800.00 USD annually
See All 9 Quality Program Manager Jobs in Washington
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Find Quality Program Manager JobsQuality Program Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Quality Program Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Washington Employers Look For
The qualifications that appear most often in quality program manager jobs across Washington.
- Bachelor's degree in engineering, quality management, or a closely related technical field
- Certified Quality Engineer or Certified Manager of Quality and Organizational Excellence from ASQ
- Proven experience leading quality management systems to AS9100, ISO 9001, or ISO 13485 standards
- Proficiency with root cause analysis methodologies including DMAIC, 8D, and fishbone diagrams
- Experience managing cross-functional teams and driving corrective and preventive action programs
- Familiarity with Washington state regulatory environments in aerospace, healthcare, or medical device sectors
Quality Program Manager Jobs in Washington: Frequently Asked Questions
How do you become a quality program manager in Washington?
The typical path starts with a bachelor's degree in engineering, quality sciences, business, or a closely related field, followed by hands-on experience in quality assurance or process improvement roles. Washington does not require a state-issued license specifically for quality program managers, but employers consistently expect professional certification through the American Society for Quality, particularly the Certified Manager of Quality and Organizational Excellence or Certified Quality Engineer designations, which signal readiness for program-level responsibility.
Which companies hire quality program managers in Washington?
Employers hiring quality program managers in Washington right now include Amazon, Molina Healthcare, and Meta, based on current listings on Migrate Mate as of November 2026. Washington's aerospace, technology, and integrated health system sectors generate consistent demand, making the state one of the more active markets for this role outside of California and Texas.
Which Washington cities have the most quality program manager jobs?
Seattle, Bothell, and Redmond lead Washington for quality program manager openings. Seattle and Bellevue concentrate tech and healthcare quality roles, while Everett's hiring is driven heavily by Boeing and its supplier network, which sustains a large and steady volume of aerospace and defense quality program positions that extend into surrounding Snohomish County communities.
Are there remote quality program manager jobs in Washington?
Yes, and more than many operational roles allow, because quality program managers who focus on documentation, audit coordination, and management system oversight can handle a meaningful portion of their work off-site. About 100% of quality program manager openings tied to Washington are remote or hybrid as of November 2026, though roles requiring hands-on production floor oversight at aerospace or manufacturing sites remain predominantly on-site. Software and healthcare compliance-focused positions tend to offer the most remote flexibility.
How can I get hired as a quality program manager in Washington with little or no experience?
The most realistic entry point is moving into a quality coordinator, quality analyst, or quality technician role first, then building toward program management. Boeing and its Tier 1 suppliers in the Puget Sound area regularly bring in early-career candidates through structured quality engineer development programs. Providence Health and Services and UW Medicine offer quality improvement associate roles that serve as a natural bridge. Earning an ASQ Certified Quality Improvement Associate credential before applying gives candidates a measurable edge when their work history is still limited.
Where can I find and apply to quality program manager jobs in Washington?
You can find and apply to quality program manager jobs in Washington on Migrate Mate, which lists current Washington openings updated regularly. Search the available positions, find the roles that match your experience and location, and apply directly to the ones that fit.
See All 9 Quality Program Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Quality Program Manager Jobs