Remote Account Associate Jobs
Remote account associate jobs are open across the U.S. at remote-first firms and distributed teams in sectors like software, financial services, and healthcare technology. Employers hiring remote account associates right now include State Farm, Neuronetics, and Datavant. Scan the live roles below and apply to whichever ones fit.
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Description (who you are):
As a member of the EarthSoft Account Management (Customer Success) Group, you will manage assigned existing client accounts to assess and maintain client satisfaction as well as long term account sustainability as a client in good standing. Work will be conducted via e-mail, telephone, the CRM system, and internet conferencing tools. Some travel may be required.
The goal of a successful Account Manager is to oversee the use and adoption of EarthSoft’s software and services for the clients you manage, build a relationship with the client and act as their trusted advisor. The Account Manager will use the internal CRM to record client meetings and feedback for process management, information collection and storage, and status reporting. An Account Manager is skilled at getting the best out of the accounts that they oversee. They oversee all account activities, document and update client satisfaction, and work with other departments within EarthSoft to find solutions and support for our clients.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This job description is intended to provide a general overview of the position and does not encompass all tasks that may be assigned.
Responsibilities (what you do):
- Monitor Daily Assigned Account Help Desk Log for your accounts, accelerate responses as needed to leadership, advise management of key findings
- Lead routine calls with your assigned clients, record notes and action items and report in the CRM system (CRM); Follow up on those action items with the appropriate departments
- Manage the relationship with the client and all stakeholders (as applicable) by conducting regular meetings (via telephone (TEAMS and/or in person at times) in accordance with the Account Management Plan for all assigned client accounts
- Report personnel or project concerns to Director of Account Management as needed
- At time of renewal, help with annual review of the various agreements and documents to coordinate any changes with various EarthSoft Departments as needed
- Monthly or periodic account calls – support the escalations
- Conduct Bi-Annual Client Satisfaction Surveys and support other surveys or requests from our Product team asking for client feedback
- Get to know your clients more by understanding their goals, what they are using or not using, track and document staff movements and account news for consultants, labs, subs, etc.
- Help support and manage the Business Partner Program (BPPs) with other Account Managers
- Lab/Consultant Lineups – Help support the subcontractors
- Provide annual EQuIS roadmap updates supplied by the Vision team
- Assist in trouble-shooting client software issues; involve other product experts as needed
- Create and maintain comprehensive account documentation
- Support and/or Prepare account summaries and/or case studies for assigned accounts
- Support attendance and presentations for User Group Meetings and participating in the meetings were applicable. Participation may include suggesting agenda topics, engaging clients to present, or occasionally presenting
- Attend conferences and training as required to maintain proficiency, as directed
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Perform other related duties as assigned
Requirements (what you need/have):
- Strong client-facing and internal communication skills
- Strong verbal and written communication
- Strong customer service/support skills including active listening skills
- Ability to research and resolve account problems using a variety of resources and tools
- Proven task management experience
- High initiative with an ability to work with minimal supervision
- Able to manage and prioritize multiple tasks simultaneously
- Ability to work with deadlines
- Solid organizational skills including attention to detail
- Strong interpersonal skills and ability to work well with others
- Ability to work from home with access to a high-speed internet connection
- Strong working knowledge of Microsoft Office
- 3+ years of working directly with clients to build relationships, lead meetings, record meeting minutes and follow up on action items
- Bachelor’s Degree in Chemistry, Environmental or Geological Sciences (or similar), Computer Science, Engineering, or Geography with 3-5 years’ experience
- Knowledge of Environmental Data Management workflow is desired
- Familiarity and experience with EQuIS Professional, EQuIS Enterprise, and EQuIS EDP is a plus
- Knowledge and proven aptitude for problem solving
EarthSoft provides equal employment opportunities to all employees, consultants, agents, and applicants for employment without regard to any legally protected status such as race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Required)
Experience:
- Customer relationship management: 3 years (Required)
Work Location: Remote
Description (who you are):
As a member of the EarthSoft Account Management (Customer Success) Group, you will manage assigned existing client accounts to assess and maintain client satisfaction as well as long term account sustainability as a client in good standing. Work will be conducted via e-mail, telephone, the CRM system, and internet conferencing tools. Some travel may be required.
The goal of a successful Account Manager is to oversee the use and adoption of EarthSoft’s software and services for the clients you manage, build a relationship with the client and act as their trusted advisor. The Account Manager will use the internal CRM to record client meetings and feedback for process management, information collection and storage, and status reporting. An Account Manager is skilled at getting the best out of the accounts that they oversee. They oversee all account activities, document and update client satisfaction, and work with other departments within EarthSoft to find solutions and support for our clients.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This job description is intended to provide a general overview of the position and does not encompass all tasks that may be assigned.
Responsibilities (what you do):
- Monitor Daily Assigned Account Help Desk Log for your accounts, accelerate responses as needed to leadership, advise management of key findings
- Lead routine calls with your assigned clients, record notes and action items and report in the CRM system (CRM); Follow up on those action items with the appropriate departments
- Manage the relationship with the client and all stakeholders (as applicable) by conducting regular meetings (via telephone (TEAMS and/or in person at times) in accordance with the Account Management Plan for all assigned client accounts
- Report personnel or project concerns to Director of Account Management as needed
- At time of renewal, help with annual review of the various agreements and documents to coordinate any changes with various EarthSoft Departments as needed
- Monthly or periodic account calls – support the escalations
- Conduct Bi-Annual Client Satisfaction Surveys and support other surveys or requests from our Product team asking for client feedback
- Get to know your clients more by understanding their goals, what they are using or not using, track and document staff movements and account news for consultants, labs, subs, etc.
- Help support and manage the Business Partner Program (BPPs) with other Account Managers
- Lab/Consultant Lineups – Help support the subcontractors
- Provide annual EQuIS roadmap updates supplied by the Vision team
- Assist in trouble-shooting client software issues; involve other product experts as needed
- Create and maintain comprehensive account documentation
- Support and/or Prepare account summaries and/or case studies for assigned accounts
- Support attendance and presentations for User Group Meetings and participating in the meetings were applicable. Participation may include suggesting agenda topics, engaging clients to present, or occasionally presenting
- Attend conferences and training as required to maintain proficiency, as directed
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Perform other related duties as assigned
Requirements (what you need/have):
- Strong client-facing and internal communication skills
- Strong verbal and written communication
- Strong customer service/support skills including active listening skills
- Ability to research and resolve account problems using a variety of resources and tools
- Proven task management experience
- High initiative with an ability to work with minimal supervision
- Able to manage and prioritize multiple tasks simultaneously
- Ability to work with deadlines
- Solid organizational skills including attention to detail
- Strong interpersonal skills and ability to work well with others
- Ability to work from home with access to a high-speed internet connection
- Strong working knowledge of Microsoft Office
- 3+ years of working directly with clients to build relationships, lead meetings, record meeting minutes and follow up on action items
- Bachelor’s Degree in Chemistry, Environmental or Geological Sciences (or similar), Computer Science, Engineering, or Geography with 3-5 years’ experience
- Knowledge of Environmental Data Management workflow is desired
- Familiarity and experience with EQuIS Professional, EQuIS Enterprise, and EQuIS EDP is a plus
- Knowledge and proven aptitude for problem solving
EarthSoft provides equal employment opportunities to all employees, consultants, agents, and applicants for employment without regard to any legally protected status such as race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Required)
Experience:
- Customer relationship management: 3 years (Required)
Work Location: Remote
See All 61 Remote Account Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Account Associate JobsRemote Account Associate Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- Insurance
- Accounting & Auditing
- Marketing & Advertising
What Employers Look For
The qualifications that appear most often in remote account associate jobs.
- One to three years of customer-facing or account management experience in a related field
- Proficiency with CRM platforms such as Salesforce or HubSpot to manage pipelines and client records
- Strong written and verbal communication skills for client-facing calls and email correspondence
- Bachelor's degree in business, communications, marketing, or a related discipline
- Ability to manage multiple accounts and deadlines simultaneously in a fast-paced environment
- Familiarity with Microsoft Office or Google Workspace for reporting and documentation tasks
Tips for Your Remote Account Associate Job Search
Apply early to remote roles that fit
Migrate Mate lists remote account associate openings from across the U.S. in one place. Search roles by sector or team type and apply directly to the ones that match your background. Remote postings fill fast, so applying early gives you a real advantage.
Show your async communication skills upfront
Remote account associate teams communicate through email, Slack, and CRM notes rather than hallway conversations. Demonstrate this in your application by writing a concise, well-structured cover message that reads the way you'd handle a client follow-up. Clarity and brevity signal remote readiness before any interview.
Build a CRM record you can reference
Remote employers expect you to own your pipeline without hand-holding. Document the tools you've used, the volume of accounts you've managed, and the outcomes you drove in Salesforce, HubSpot, or whichever platform was involved. Specific tool experience reduces risk for a hiring team that can't watch you work.
Prepare for a remote interview process
Remote account associate interviews often include a written case or mock client email to assess communication without in-person cues. Practice answering client scenarios in writing and on video. A stable background, reliable audio, and confident eye contact on camera all carry more weight than they would in an office setting.
Remote Account Associate Jobs: Frequently Asked Questions
How do I get a remote account associate job?
Target companies with distributed sales or customer success teams, where account associates work asynchronously across time zones. Remote employers screen for written communication skills, self-direction, and comfort managing your own pipeline without daily in-person check-ins. Candidates who can show CRM proficiency, a history of hitting targets independently, and clear written follow-up samples stand out in remote hiring processes.
Which companies hire remote account associates?
Companies hiring remote account associates right now include State Farm, Neuronetics, and Datavant, based on current remote listings on Migrate Mate as of August 2026. The strongest concentrations are at remote-first SaaS companies, financial services firms with distributed sales teams, and healthcare technology organizations where account management is handled entirely online.
Can you get a remote account associate job with no experience?
Yes, but remote entry-level account associate roles are harder to land because employers expect you to manage your own workload and client communication from day one without in-office support. Your best entry paths are remote-first startups and scale-ups that build training into the role. Showing a record of self-directed projects, CRM familiarity, and strong written communication can open the door when formal experience is thin.
Do you need a degree for remote account associate jobs?
Not always. Many remote employers weigh demonstrated skills, measurable results, and CRM or sales tool proficiency over a specific credential. What tends to matter more is your ability to manage accounts independently, communicate clearly in writing, and show you can produce without direct supervision. A degree may help with larger enterprise employers, but it rarely blocks entry at remote-first companies.
Which industries hire the most remote account associates?
Remote account associate roles concentrate in Retail, Technology & Software, and Insurance, based on current remote listings on Migrate Mate as of August 2026. These sectors rely on distributed account teams because their client relationships, renewals, and upsells can be handled entirely through video calls, email, and CRM platforms without a physical office.
See All 61 Remote Account Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Account Associate Jobs