Remote Channel Marketing Manager Jobs

Channel & Marketing Operations Manager

Partner Programs, Events, AI & Growth Operations

As we continue to scale our partner ecosystem and expand market awareness, we are seeking a highly motivated, creative, and operationally focused Channel & Marketing Operations Manager to help drive partner engagement, marketing execution, event management, automation initiatives, and overall go-to-market effectiveness.

Position Summary

The Channel & Marketing Operations Manager serves as the operational backbone of Loom Security's partner ecosystem, marketing organization, and event strategy.

This individual will be responsible for supporting partner recruitment, managing assigned partner relationships, executing marketing programs, maintaining partner resources, coordinating events, administering marketing platforms, supporting demand generation initiatives, and leveraging AI and automation technologies to improve business performance and scalability.

The ideal candidate is highly organized, technology-savvy, data-driven, and thrives in a fast-paced startup environment where creativity, initiative, innovation, and execution are equally important.

This role requires an AI-first mindset. The successful candidate will continuously evaluate processes, workflows, communications, campaigns, partner programs, reporting mechanisms, and operational activities to identify opportunities for automation, efficiency, scalability, and business improvement. The expectation is not simply to execute existing processes but to continually improve them through creativity, innovation, AI technologies, and automation.

This role combines channel operations, partner management, event operations, marketing operations, digital marketing support, growth initiatives, and AI-powered process improvement to help accelerate Loom's growth.

Role Breakdown

30% Partner Management & Channel Operations

Manage assigned partner relationships, support partner recruitment, coordinate enablement activities, maintain partner engagement, administer the Fusion Partner Program, and own partner communications and partner operations.

25% Event Operations & Program Management

Own the operational planning, coordination, tracking, and execution support associated with Loom-sponsored events, campaigns, webinars, customer engagements, and internal programs.

20% Marketing Operations & Systems Administration

Administer and optimize HubSpot, Apollo, marketing workflows, reporting, automation platforms, campaign management processes, and overall marketing operational effectiveness.

15% Digital Marketing & Communications

Manage social media operations, partner communications, newsletters, content administration, SharePoint resources, partner portal content, and support digital marketing initiatives.

10% AI-Powered Demand Generation & Growth Automation

Build, administer, optimize, and scale automated demand generation programs utilizing AI, automation, and modern marketing technologies to drive partner engagement, pipeline creation, and revenue growth.

Key Responsibilities

Partner Management & Channel Operations

• Serve as the primary Channel Account Manager for an assigned portfolio of channel partners, acting as the day-to-day relationship owner responsible for partner engagement, enablement, communications, joint planning activities, and overall partner success.
• Own the operational execution of Loom's Fusion Partner Program, including partner onboarding, enablement coordination, communications, partner portal administration, engagement tracking, and partner lifecycle management.
• Drive partner recruitment initiatives through research, outreach campaigns, networking, referrals, events, and AI-assisted engagement strategies.
• Build and maintain strong working relationships with partner sales, technical, and executive stakeholders.
• Coordinate executive alignment activities between Loom leadership and partner leadership teams.
• Track partner engagement, enablement participation, pipeline contribution, and overall partner health.
• Act as the central coordinator between partners and internal Loom teams to ensure alignment, responsiveness, and an exceptional partner experience.
• Leverage AI and automation technologies to improve partner recruitment, onboarding, engagement, communications, and lifecycle management.
• Continuously identify opportunities to improve partner experience and operational efficiency through automation and process improvements.

Partner Communications & Program Administration

• Own the operational administration and ongoing maintenance of the Fusion Partner Portal.
• Ensure partner-facing content, resources, training materials, program documentation, and sales assets remain current, organized, and easily accessible.
• Coordinate updates to partner collateral, presentations, solution briefs, service descriptions, enablement materials, and program resources.
• Develop, coordinate, and distribute regular partner newsletters, program updates, announcements, and partner communications.
• Manage partner communication calendars and ensure timely delivery of program updates, promotions, events, enablement opportunities, and company news.
• Track partner engagement with portal resources, newsletters, enablement programs, events, and communications.
• Utilize AI tools to accelerate content creation, newsletter development, partner communications, portal management, and content distribution.
• Continuously improve the overall partner experience through enhancements to the Fusion Partner Portal, communication strategies, and enablement resources.

Event Operations & Program Management

• Own and maintain Loom's marketing, partner, customer, and event calendar.
• Coordinate operational planning and execution activities associated with Loom-sponsored events, campaigns, webinars, customer engagements, and internal programs.
• Manage promotional inventory, event materials, giveaways, branded merchandise, and swag programs.
• Coordinate sponsorship deliverables, event assets, collateral, presentations, and marketing materials.
• Manage registrations, attendee communications, logistics, and follow-up activities for Loom-owned events and programs.
• Track event budgets, expenses, attendance, engagement, and return on investment metrics.
• Coordinate event promotion through social media, email marketing, digital campaigns, partner communications, and other marketing channels.
• Serve as the primary operational resource for event coordination across marketing, channel, sales, and executive teams.
• Support Loom participation in partner-led events by coordinating Loom resources, collateral, communications, speakers, promotional assets, and internal logistics.
• Work closely with Channel Account Managers and partner organizations to ensure successful participation in partner-sponsored activities.
• Attend strategic partner, customer, and industry events as needed to support relationship management, channel engagement, and program success.
• Utilize AI and automation tools to improve event management, communications, reporting, budgeting, and operational efficiency.
• Continuously identify opportunities to improve event effectiveness while reducing manual effort and administrative overhead.

Marketing Operations & Systems Administration

• Administer and optimize HubSpot.
• Administer and support Apollo and outbound engagement platforms.
• Build and maintain marketing workflows, automations, segmentation, and reporting.
• Support CRM data integrity and campaign execution.
• Maintain dashboards and reporting for marketing and channel activities.
• Manage marketing calendars and campaign schedules.
• Support marketing budget tracking and expense management.
• Ensure consistent execution of marketing initiatives across teams.
• Assist in evaluating, implementing, and optimizing AI-powered marketing, automation, and productivity tools.
• Develop automation workflows that improve efficiency across marketing, sales, customer success, and channel operations.
• Continuously evaluate new technologies and processes that improve scalability and operational effectiveness.

Digital Marketing & Communications

• Manage Loom Security's LinkedIn company presence and social media calendar.
• Assist with executive social media programs, thought leadership initiatives, and content distribution strategies.
• Assist in the development and execution of LinkedIn outreach campaigns.
• Assist with the execution, monitoring, and optimization of LinkedIn advertising campaigns.
• Support Google Ads administration, reporting, and optimization efforts.
• Track campaign performance and provide recommendations for improvement and optimization.
• Support SEO and GEO optimization initiatives.
• Develop social media reporting and engagement analytics.
• Maintain consistency of messaging across all digital channels.
• Utilize AI tools to accelerate content creation, campaign development, audience targeting, and engagement strategies.
• Continuously identify innovative methods to improve brand visibility, engagement, and campaign effectiveness.

AI-Powered Demand Generation & Growth Automation

Loom's strategy is to leverage AI, automation, and modern go-to-market technologies to automate a significant portion of prospecting, campaign execution, lead nurturing, and engagement activities.

This position is not a traditional lead generation role. Rather, the successful candidate will be responsible for building, administering, optimizing, and scaling the systems, automations, workflows, content distribution mechanisms, and AI-powered processes that drive lead generation, partner engagement, and revenue growth across the organization.

Responsibilities

• Administer and optimize AI-powered lead generation and prospecting workflows.
• Manage automated outbound campaigns across HubSpot, Apollo, LinkedIn, email marketing, and other digital channels.
• Coordinate content distribution and campaign execution across marketing and partner programs.
• Support automated lead nurturing and engagement initiatives.
• Ensure proper lead routing, qualification workflows, notification processes, and handoff procedures between marketing, channel, sales, customer success, and executive teams.
• Maintain prospect segmentation, audience targeting, and database integrity.
• Monitor campaign performance and optimize workflows to improve engagement, conversion, and pipeline creation.
• Research, evaluate, and implement emerging AI technologies that improve efficiency, scalability, and business outcomes.
• Identify opportunities to automate marketing operations, partner recruitment, event follow-up, customer communications, reporting, and demand generation activities.
• Develop reporting and analytics around campaign effectiveness, lead progression, partner engagement, and conversion rates.
• Collaborate with channel, sales, customer success, and executive leadership to ensure automation initiatives align with company growth objectives.
• Continuously evaluate new AI-powered tools and technologies that improve productivity, enhance customer engagement, reduce administrative effort, and accelerate go-to-market execution.

Desired Qualifications

• 2–3 years of experience in channel operations, partner marketing, marketing operations, digital marketing, event management, communications, or related fields.
• Experience supporting partner programs, events, digital marketing initiatives, or marketing operations within a startup or growth-stage organization is highly preferred.
• Strong interest in cybersecurity, AI, cloud, identity, and emerging technologies.
• Experience administering HubSpot, Apollo, or similar marketing and sales platforms.
• Experience supporting LinkedIn campaigns, Google Ads, and digital marketing initiatives.
• Experience supporting event planning and execution.
• Strong project management and organizational skills.
• Excellent written and verbal communication abilities.
• Demonstrated experience leveraging AI tools and automation platforms to improve business processes, marketing programs, communications, content creation, research, reporting, and operational efficiency.
• Strong curiosity around emerging technologies and a passion for innovation.
• Ability to think creatively and challenge traditional approaches to solving business problems.
• Proven track record of identifying and implementing process improvements that increase scalability and reduce manual effort.
• Comfortable operating in an environment where building new processes is as important as executing existing ones.
• Self-starter mentality with a willingness to roll up their sleeves and execute.

What Success Looks Like

The successful candidate becomes a central connector across marketing, channel, sales, customer success, and executive leadership.

Success is measured not only by execution, but by continuous improvement. The ideal candidate consistently identifies opportunities to make Loom more efficient, scalable, and effective through AI, automation, creativity, and process innovation.

They ensure partners remain engaged, events are executed effectively, marketing campaigns are delivered on time, systems operate efficiently, content stays current, and operational processes continue to evolve as the business grows.

Pay: Up to $75,000.00 per year

Work Location: Remote