Remote Enterprise Customer Success Jobs
Remote enterprise customer success jobs are open across the U.S. at remote-first SaaS companies, distributed tech platforms, and enterprise software firms building global client teams. Employers hiring remotely right now include Samsara, KnowBe4, and Whatnot. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 30+ Remote Enterprise Customer Success jobs
GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade–enough money to send more than 1 million students to college, tuition-free.
GiveCampus is backed by leading investors including Y Combinator, but we're also practitioners of Sustainable Growth: we've made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we've been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees–the second in less than three years.
Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations.
While we operate at meaningful scale, we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans–including a $100 million investment in AI product development. If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you'll fit right in.
Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year.
GiveCampus is looking for an Senior Enterprise Partner Success Manager to accelerate the onboarding process for a cohort of Enterprise schools by delivering a seamless, efficient, and partner-centric experience, driving faster time-to-value, team efficiency, and long-term partner success.
Responsibilities will include:
Own a portfolio of 10–15 Enterprise accounts selected for significant growth potential and organizational complexity, as the primary GiveCampus relationship owner end to end.- Build and sustain executive-level relationships with AVPs, VPs of advancement, and other senior stakeholders — deep enough to operate as a trusted advisor, not a vendor contact.
- Develop and execute account growth strategy for each partner: in close partnership with BD you are spotting expansion opportunities across product lines (online giving, events, volunteer management, platform capabilities), building the internal business case within the partner's org, and collaborating with BD on closing expansion.
- Maintain command of each account's org structure, budget cycle, political landscape, and current product footprint well enough to anticipate needs before they're raised.
- Partner cross-functionally with Sales, Product, and Support to clear obstacles to growth and ensure the partner experience matches the level of investment we're making in the relationship.
- Build the case for, hire, and manage two junior-level Partner Success Associates once portfolio scope justifies it — delegating day-to-day product-line support so you can stay focused at the strategic and executive level.
- Report on account health, growth pipeline, and expansion forecasting to Partner Success leadership.
- Shape how GiveCampus builds Enterprise account strategy going forward — this role is the model for what comes next.
What we are looking for:
- Higher-ed advancement domain expertise — command of institutional org structures, budget cycles, and advancement priorities at complex universities and systems
- GiveCampus product mastery — able to become a genuine expert across the platform (online giving, gift officer, events, volunteer management, platform capabilities), translate that into clear value for non-technical stakeholders, and hold their own in deeper technical conversations when needed
- Account strategy and forecasting — able to build and execute account growth plans, spot expansion opportunities across product lines, and report on pipeline/health metrics
- Commercial/business-case building — translating expansion opportunity into a structured internal business case a partner's finance or leadership team will actually approve
- Executive relationship-building — building "first-name, texting-basis" trust with AVPs/VPs, not just quarterly-check-in rapport
Ready to apply?
Be sure to keep an eye on your spam and promotions boxes in case our emails end up there!
At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.
GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.
GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade–enough money to send more than 1 million students to college, tuition-free.
GiveCampus is backed by leading investors including Y Combinator, but we're also practitioners of Sustainable Growth: we've made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we've been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees–the second in less than three years.
Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations.
While we operate at meaningful scale, we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans–including a $100 million investment in AI product development. If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you'll fit right in.
Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year.
GiveCampus is looking for an Senior Enterprise Partner Success Manager to accelerate the onboarding process for a cohort of Enterprise schools by delivering a seamless, efficient, and partner-centric experience, driving faster time-to-value, team efficiency, and long-term partner success.
Responsibilities will include:
Own a portfolio of 10–15 Enterprise accounts selected for significant growth potential and organizational complexity, as the primary GiveCampus relationship owner end to end.- Build and sustain executive-level relationships with AVPs, VPs of advancement, and other senior stakeholders — deep enough to operate as a trusted advisor, not a vendor contact.
- Develop and execute account growth strategy for each partner: in close partnership with BD you are spotting expansion opportunities across product lines (online giving, events, volunteer management, platform capabilities), building the internal business case within the partner's org, and collaborating with BD on closing expansion.
- Maintain command of each account's org structure, budget cycle, political landscape, and current product footprint well enough to anticipate needs before they're raised.
- Partner cross-functionally with Sales, Product, and Support to clear obstacles to growth and ensure the partner experience matches the level of investment we're making in the relationship.
- Build the case for, hire, and manage two junior-level Partner Success Associates once portfolio scope justifies it — delegating day-to-day product-line support so you can stay focused at the strategic and executive level.
- Report on account health, growth pipeline, and expansion forecasting to Partner Success leadership.
- Shape how GiveCampus builds Enterprise account strategy going forward — this role is the model for what comes next.
What we are looking for:
- Higher-ed advancement domain expertise — command of institutional org structures, budget cycles, and advancement priorities at complex universities and systems
- GiveCampus product mastery — able to become a genuine expert across the platform (online giving, gift officer, events, volunteer management, platform capabilities), translate that into clear value for non-technical stakeholders, and hold their own in deeper technical conversations when needed
- Account strategy and forecasting — able to build and execute account growth plans, spot expansion opportunities across product lines, and report on pipeline/health metrics
- Commercial/business-case building — translating expansion opportunity into a structured internal business case a partner's finance or leadership team will actually approve
- Executive relationship-building — building "first-name, texting-basis" trust with AVPs/VPs, not just quarterly-check-in rapport
Ready to apply?
Be sure to keep an eye on your spam and promotions boxes in case our emails end up there!
At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.
GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- Electronics & Hardware
- Education
- Transportation & Logistics
What Employers Look For
The qualifications that appear most often in remote enterprise customer success jobs.
- 3-7 years managing enterprise or strategic accounts with complex stakeholder environments
- Demonstrated ability to drive software adoption and measurable customer outcomes at scale
- Proficiency with customer success platforms such as Gainsight, Totango, or ChurnZero
- Experience owning renewal cycles, expansion opportunities, and executive business reviews
- Strong data analysis skills using Salesforce, Tableau, or similar CRM and reporting tools
- Bachelor's degree in business, communications, or a related field preferred by most employers
Tips for Your Remote Enterprise Customer Success Job Search
Prove async communication skills upfront
Remote enterprise customer success hiring managers evaluate how you write before they meet you. Craft application materials and follow-up emails that are clear, concise, and structured, because async written communication is how you'll manage enterprise clients day to day.
Highlight remote client relationship results
Quantify outcomes from relationships you managed without in-person contact, such as renewal rates, expansion revenue, or executive stakeholder engagement. Remote employers want evidence you can drive enterprise outcomes through digital touchpoints alone, not just that you held the role.
Apply early to remote roles that fit
Migrate Mate lists remote enterprise customer success openings from across the U.S. in one place, so you can find roles that match your experience level and sector focus and apply directly without sifting through unrelated listings.
Demonstrate familiarity with remote CS tools
Name the platforms you've used to manage enterprise accounts remotely, including customer success software like Gainsight or ChurnZero, CRM platforms, and async collaboration tools. Remote employers expect you to operate independently inside their tech stack from your first week.
Remote Enterprise Customer Success Jobs: Frequently Asked Questions
How do I get a remote enterprise customer success job?
Target remote-first SaaS companies and distributed enterprise software teams, which hire enterprise customer success managers more consistently than traditional office-based firms. Remote employers screen hard for async written communication, self-directed problem-solving, and the ability to manage complex client relationships without in-person support. Concrete experience with tools like Gainsight, Salesforce, or Slack-based client coordination, paired with measurable renewal or expansion results, gives candidates a clear edge.
Which companies hire remote enterprise customer successs?
Employers currently hiring remote enterprise customer successs include Samsara, KnowBe4, and Whatnot, per current remote listings on Migrate Mate as of August 2026. Remote enterprise customer success roles concentrate at remote-first SaaS firms, cloud infrastructure companies, and distributed B2B software teams serving large enterprise accounts.
Can you get a remote enterprise customer success job with no experience?
Yes, but remote entry-level enterprise customer success roles are harder to land because employers expect you to manage complex accounts independently from day one without office mentorship. Smaller remote-first SaaS companies and customer success platforms are the most open to early-career candidates. Showing async communication skills, a history of client-facing work in any capacity, and familiarity with CRM or CS tools can substitute for direct enterprise experience.
Do you need a degree for remote enterprise customer success jobs?
Not always. Remote employers in enterprise customer success weight demonstrated results over credentials, including renewal rates, expansion revenue, and the ability to manage executive-level client relationships. A portfolio of measurable outcomes, strong written communication, and hands-on experience with enterprise software platforms will carry more weight than a degree at many remote-first companies.
Which industries hire the most remote enterprise customer successs?
Remote enterprise customer success roles concentrate in Technology & Software, Retail, and Electronics & Hardware, based on current remote listings on Migrate Mate as of August 2026. These sectors rely on distributed teams to manage large client portfolios across multiple time zones without requiring on-site presence.
See All 30 Remote Enterprise Customer Success Jobs
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