Remote Insurance Assistant Jobs
Remote insurance assistant jobs are open across the U.S. in property and casualty, health, and life insurance, with roles at independent agencies, regional carriers, and specialty brokers running fully distributed teams. Employers hiring remotely right now include Fortitude Re, The Hartford, and Macquarie. Scan the live roles below and apply to whichever ones fit.
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See related jobsLocation
Remote, USScheduled Hours
40Position Summary
Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.Job Description
Primary Duties & Responsibilities:
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.
- Interacts with management and staff members to discuss issues.
- Performs other duties as assigned by the supervisor and/or manager.
Working Conditions:
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at a desk or table
Equipment
Office equipment
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
Work Experience:
Skills:
Driver's License:
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses :
Work Experience:
Skills:
Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone CommunicationsGrade
C06-HSalary Range
$17.89 - $26.35 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ .
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.Location
Remote, USScheduled Hours
40Position Summary
Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services.Job Description
Primary Duties & Responsibilities:
- Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
- Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry.
- Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department.
- Interacts with management and staff members to discuss issues.
- Performs other duties as assigned by the supervisor and/or manager.
Working Conditions:
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at a desk or table
Equipment
Office equipment
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
Work Experience:
Skills:
Driver's License:
More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses :
Work Experience:
Skills:
Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone CommunicationsGrade
C06-HSalary Range
$17.89 - $26.35 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ .
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.See All 5 Remote Insurance Assistant Jobs
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Find JobsRemote Insurance Assistant Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote insurance assistant jobs.
- High school diploma or associate degree in business or a related field
- Proficiency in agency management systems such as Applied Epic or Vertafore AMS360
- One to two years of experience in an insurance office or customer service role
- Active state insurance license or willingness to obtain one within a set timeframe
- Strong data entry accuracy and familiarity with policy documentation and endorsements
- Knowledge of personal lines, commercial lines, or life and health insurance products
Tips for Your Remote Insurance Assistant Job Search
Show async communication skills up front
Remote insurance assistant work runs on written handoffs, policy notes, and email trails. Include a brief example in your cover letter of how you've communicated complex information in writing, whether for a client, a colleague, or a class project. Remote hiring managers notice this immediately.
Get licensed before you apply
A state property and casualty or life and health license signals to remote employers that you can handle real policy work from day one without in-office supervision. Many remote insurance assistant postings list a license as preferred or required, and holding one puts you ahead of unlicensed candidates.
Apply early to remote roles that fit
Migrate Mate lists remote insurance assistant openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sifting through unrelated listings. Remote roles often close fast, so applying within the first few days matters.
Highlight agency management system experience
Remote insurance employers rely on platforms like Applied Epic, Vertafore AMS360, or HawkSoft to coordinate distributed teams. Naming the specific systems you've used, even in a training context, reassures hiring managers that you won't need an in-office walkthrough to get started.
Remote Insurance Assistant Jobs: Frequently Asked Questions
How do I get a remote insurance assistant job?
Target independent agencies, regional carriers, and managing general agents that already run distributed teams, since they've built the workflows for remote insurance assistants. Remote employers screen hard for written communication, self-direction, and fluency with agency management systems like Applied Epic or Vertafore. Earning a property and casualty license before you apply gives you a concrete edge over candidates who don't hold one yet.
Which companies hire remote insurance assistants?
Remote insurance assistant roles are posted by Fortitude Re, The Hartford, and Macquarie and others right now, based on current remote listings on Migrate Mate as of November 2026. The hiring tends to concentrate at remote-first independent agencies, specialty brokers, and distributed insurance services firms operating across multiple states.
Can you get a remote insurance assistant job with no experience?
Yes, but remote entry-level insurance assistant roles are harder to land because you're expected to work independently from day one with minimal hand-holding. Companies that hire entry-level remote insurance assistants often look for candidates who hold a state P&C or life and health license, have completed insurance coursework, or can show comfort with agency management software. Either of those signals lowers the perceived risk of hiring someone without direct work history.
Do you need a degree for remote insurance assistant jobs?
Not always. Remote insurance employers weigh state licensing, hands-on familiarity with policy management platforms, and demonstrated ability to handle client communications and documentation accurately far more than a degree. A relevant insurance certification or an active P&C license often carries more weight than a diploma, particularly at independent agencies and specialty brokers filling remote support roles.
See All 5 Remote Insurance Assistant Jobs
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