Remote Medical Assistant Supervisor Jobs
Remote medical assistant supervisor jobs are in active demand across the U.S., with remote-first firms and distributed healthcare organizations hiring for these roles in telehealth, health tech, and managed care. Employers hiring remotely right now include Enhabit Home Health & Hospice, Ellie Mental Health, and Saint-Gobain. See the openings below and apply to the ones that match your experience.
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Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Job Summary:
The Service Billing Supervisor is considered a subject matter expert, is responsible for leading a team of specialists, fostering a culture of continuous process improvement and works under limited supervision with a focus and direct impact on customer experience. The Supervisor will provide leadership to the Service Billing Team. They will drive continuous improvement; evaluating, recommending, and implementing billing systems and processes to improve efficiency and effectiveness. The Supervisor will be responsible maintaining current knowledge, and acquiring new knowledge as needed.They will consult with other areas/departments about transaction management and billing issues and activities and provide, recommend, and implement business solutions to aid the business unit in accomplishing its goals.
Essential Duties & Responsibilities:
- Lead, coordinate, and manage the workload of a team of people that analyze and correct errors, with a high degree of complexity, identified in the billing systems including conditions that impede enrollment, move-ins, move-outs, transfers, billing and invoicing of individual collective contributors. Analytical skills are critical.
- Accountable for the completeness, accuracy, and timeliness of customer billings, including invoicing of offline/special-billed accounts.
- Accountable for the completeness, accuracy, and timeliness of customer billings.
- Monitor KPIs to ensure targeted performance levels are achieved and proactively detect performance deviations.
- Actively pursue ongoing process and procedure improvement, including workflow changes, realignment of team responsibilities, development of efficiencies to improve speed and accuracy of all customer billing.
- Accountable for creation cross-functional initiatives that will improve the billing process and customer experience.
- Actively participate in merger & acquisition, new market entry, or billing migration projects, taking responsibility for maintaining consistent revenue flows and an optimal customer experience during transition periods.
- Drive resolution of all cross-functional billing issues, and manage financial impact and affected customer’s exposure.
- Manage internal billing relationship with IT on all billing related projects and enhancements.
- Assess training gaps of team and design or revise training material.
- Ensure functional specific process documentation and training materials are kept current.
- Create business case future system enhancements to make the Billing process more accurate and efficient.
- Handle administrative issues of team members such as time tracking, access requests, and resolving personnel issues.
- Select, motivate, develop and evaluate staff.
- Ensure source and integrity of data inputs into billing process, specifically unit price inputs.
- Enforce protocols for preventing and handling billing exceptions and delays.
- Ensure target performance levels are achieved, and proactive detection and remediation of performance deviations.
- Ensure operational procedures are in place and compliant to current policy and governance requirements.
- Responsible for SOX controls.
- Serve as point of escalation for daily issue resolution for the Power Billing function.
- All other projects and duties as assigned.
Minimum Requirements:
- Bachelor's degree in Finance, Accounting or Buisness or 4-5 years of commensurate experience in the field or in a related area.
Preferred Qualifications:
- 4 years of Vivint experience, preferred.
- 2 years of leadership experience preferred.
Knowledge, Skills and Abilities:
- Proven ability to lead teams and objectively assess performance.
- Strong problem-solving skills; seeks out creative solutions independently and pro-actively.
- Process optimization experience preferred.
- Ability to make decisions.
- Effective communication skills.
- Ability to interact effectively with personnel at various levels throughout organization.
- Resourcefulness and strong prioritization skills.
- Ability to work with limited supervisions and consistently meet deadlines.
- Knowledge of energy costing components, bill methods, customer usage patterns, capacity and transmission KDEs, and general market knowledge.
- Flexibility and ability to manage multiple tasks and deadlines.
Working Conditions:
- Open office environment or fully remote work options available.
- Some overtime required with seasonality and as special projects arise.
- Travel: Less than 5%
- Mandatory in-person meetings in office monthly.
- Additional leadership trainings and in office meetings as needed.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.
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Find JobsRemote Medical Assistant Supervisor Job Market
Who's Hiring
- Enhabit Home Health & Hospice32

- Ellie Mental Health13

- Saint-Gobain11

- Vacatia9

- Convergint7

Top Industries Hiring
- Technology & Software
- Insurance
- Chemicals & Materials
- Distribution & Wholesale
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote medical assistant supervisor jobs.
- Minimum two to three years of clinical medical assistant experience
- Active CMA, RMA, or CCMA certification from a recognized credentialing body
- Demonstrated experience supervising or training clinical support staff
- Proficiency with electronic health record systems used in outpatient settings
- Knowledge of OSHA, HIPAA, and clinical compliance standards
- Associate or bachelor's degree in a health-related field preferred by many employers
Tips for Your Remote Medical Assistant Supervisor Job Search
Highlight your async supervision experience
Remote employers want proof you can manage staff without being in the same room. Call out specific examples in your resume and cover letter, like directing daily workflows, running virtual team huddles, or resolving scheduling issues over written channels rather than in-person.
Show fluency with remote clinical tools
Name the EHR systems, care coordination platforms, and communication tools you've used in distributed or multi-site settings. Remote medical assistant supervisor roles rely on digital documentation and virtual oversight, so employers want candidates who don't need a ramp-up period on the tools.
Apply early to remote roles that fit
Migrate Mate lists remote medical assistant supervisor openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated postings. Getting your application in early matters, since strong remote openings close fast.
Prepare for competency-based remote interviews
Remote hiring teams often run structured interviews focused on how you've handled real supervisory situations without in-person support. Prepare two or three examples of times you coached a team member, resolved a workflow breakdown, or maintained quality standards across a distributed group.
Remote Medical Assistant Supervisor Jobs: Frequently Asked Questions
How do I get a remote medical assistant supervisor job?
Target companies that already operate distributed clinical or administrative teams, since they have the infrastructure and culture for remote supervision. Remote employers screen heavily for self-direction, clear written communication, and experience managing staff without in-person oversight. Candidates who can show they've coordinated workflows, tracked team performance, and resolved issues asynchronously have a real edge over applicants with only on-site experience.
Which companies hire remote medical assistant supervisors?
Companies hiring remote medical assistant supervisors right now include Enhabit Home Health & Hospice, Ellie Mental Health, and Saint-Gobain, based on current remote listings on Migrate Mate as of November 2026. Telehealth providers, health tech platforms, and large managed care organizations are among the most consistent employers of remote medical assistant supervisors because their teams are built to operate across multiple locations.
Can you get a remote medical assistant supervisor job with no experience?
Yes, but remote supervisor roles are harder to land without experience because you're expected to manage and direct others independently from day one. Your best path is to pursue remote medical assistant coordinator or lead roles first, then step up. Demonstrating strong written communication skills, familiarity with EHR platforms, and any history of training or mentoring colleagues will open doors when direct supervisory experience is thin.
Do you need a degree for remote medical assistant supervisor jobs?
Not always. Many remote employers weigh a Certified Medical Assistant credential, hands-on clinical and administrative experience, and a proven ability to manage remote teams over a formal degree. That said, some health systems and larger managed care organizations do list an associate or bachelor's degree as preferred, so a credential combined with strong supervisory results will keep you competitive across most postings.
Which industries hire the most remote medical assistant supervisors?
Most remote medical assistant supervisor openings sit in Technology & Software, Insurance, and Chemicals & Materials, per current remote listings on Migrate Mate as of November 2026. These sectors hire medical assistant supervisors remotely because their patient services, care coordination, and administrative functions are built around distributed teams that need consistent leadership and oversight regardless of location.
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