Remote Operations Director Jobs
Remote operations director jobs are open across the U.S. at remote-first firms, distributed technology companies, and scaling startups that need senior operational leadership without geographic limits. Employers hiring remotely right now include World Business Lenders, Watson Institute, and Aledade. Find a role that fits below and apply directly.
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The Senior Director, GTM Revenue Operations, is both the strategic and technical backbone of how ChowNow's Sales, Onboarding, and Customer Success teams operate day to day. This is not a reporting-and-dashboards role — it's an operator and systems-architect role. You'll need to understand the GTM motion deeply enough to sit in a rep's or post sales rep’'s shoes, spot exactly where a process is broken or a workflow is creating friction, and then personally architect the fix — not as an isolated patch, but as part of a coherent system that holds up as we scale.
This function exists because of where the business is today: years of incremental, band-aid fixes and one-off customizations have left us with real tech debt across Salesforce, HubSpot, PlanHat, and the tools connecting them. Small changes take too long, and they too often break something else in the process. We need someone who can see the whole board — not just the piece in front of them — untangle what's been glued together, and rebuild it so that future changes are fast, safe, and durable.
You'll lead three key functions: a Sales & CS Business Ops (who lives inside the sales and CS org, diagnosing friction and defining the fix), a Marketing & Partner Ops Manager (who owns the demand and partner tech stack end to end as our HubSpot admin), and a Biz Systems team who build and maintain our core systems. Your job is to make sure these three functions work as one connected system rather than three disconnected ones — translating GTM needs into technical requirements, and technical constraints back into GTM strategy, so nothing gets lost in either direction.
This role reports directly to the CEO and will own a team of 5-7 direct reports.
This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.
Responsibilities Include:
GTM Process & Team Leadership
Deep, ongoing immersion in how Sales, Onboarding, and CS actually operate — their blockers, their workarounds, and where the real friction lives, partnering closely with the Sales & CS Business Partner to diagnose it
Turning diagnosed problems into defined solutions: a new workflow, a re-architected process, a system redesign — and owning the decision on what the right fix actually is
Managing and developing the Sales & CS Business Partner and Marketing & Partner Ops Manager, ensuring their work stays connected rather than siloed
Systems Architecture
Acting as the systems architect across our GTM stack (Salesforce, HubSpot, PlanHat, Gong, PartnerStack, LeanData, Bookit and adjacent tools) — thinking through the full chain of impact before any change is made, not fixing one system in isolation
Leading the effort to unwind existing technical debt: legacy customizations, redundant automations, and fragile integrations that make small changes slow and risky
Setting technical standards and review processes so that new changes are built to scale rather than added as another layer of patchwork
Directly managing the Biz Systems team, prioritizing their roadmap against both the tactical fixes surfaced by the Business Partner roles and the larger architectural rebuild this function requires
Strategic Operations
Owning the connective tissue between diagnosis (GTM Strategy & Analytics function), execution on the sales/CS side (Business Partner), and execution on the marketing/partner side (Marketing & Partner Ops) — ensuring a fix identified in one place is implemented consistently everywhere it touches
Territory and compensation planning infrastructure, forecasting rigor, and cross-functional alignment on how GTM processes are designed and rolled out
Advising CEO on where the biggest process and systems risks or opportunities are, with a point of view on sequencing and tradeoffs
You Should Apply If You:
Have 8+ years of Revenue Operations experience in a SaaS environment, including meaningful time in a hands-on systems/technical capacity — not purely a reporting or analytics background
Have 5+ years managing a team across RevOps, MarOps, CS Ops and Business Systems (SalesForce)
Have deep, practical fluency in Salesforce and HubSpot; experience with PlanHat, Gong, PartnerStack, and LeanData is a strong plus
Have direct experience untangling legacy systems, customizations, or technical debt — not just building net-new
Think in systems, not tickets: you naturally trace a proposed fix through everything it touches before committing to a build
Have a proven track record of translating messy, ambiguous business pain points into a clear technical solution and seeing it through to execution
Are comfortable being both strategic (advising leadership on sequencing and risk) and deeply in the weeds (reviewing a workflow or automation yourself when needed)
Have experience partnering with Sales, CS, and Marketing leadership, and can speak credibly to both a rep on the floor and an engineer building the fix
Have managed compensation, territory, or forecasting infrastructure in a prior role
About Our Benefits:
- Expected On Target Earnings (OTE): $200,000 - $300,000 OTE (depending on candidate experience and location)
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The Senior Director, GTM Revenue Operations, is both the strategic and technical backbone of how ChowNow's Sales, Onboarding, and Customer Success teams operate day to day. This is not a reporting-and-dashboards role — it's an operator and systems-architect role. You'll need to understand the GTM motion deeply enough to sit in a rep's or post sales rep’'s shoes, spot exactly where a process is broken or a workflow is creating friction, and then personally architect the fix — not as an isolated patch, but as part of a coherent system that holds up as we scale.
This function exists because of where the business is today: years of incremental, band-aid fixes and one-off customizations have left us with real tech debt across Salesforce, HubSpot, PlanHat, and the tools connecting them. Small changes take too long, and they too often break something else in the process. We need someone who can see the whole board — not just the piece in front of them — untangle what's been glued together, and rebuild it so that future changes are fast, safe, and durable.
You'll lead three key functions: a Sales & CS Business Ops (who lives inside the sales and CS org, diagnosing friction and defining the fix), a Marketing & Partner Ops Manager (who owns the demand and partner tech stack end to end as our HubSpot admin), and a Biz Systems team who build and maintain our core systems. Your job is to make sure these three functions work as one connected system rather than three disconnected ones — translating GTM needs into technical requirements, and technical constraints back into GTM strategy, so nothing gets lost in either direction.
This role reports directly to the CEO and will own a team of 5-7 direct reports.
This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.
Responsibilities Include:
GTM Process & Team Leadership
Deep, ongoing immersion in how Sales, Onboarding, and CS actually operate — their blockers, their workarounds, and where the real friction lives, partnering closely with the Sales & CS Business Partner to diagnose it
Turning diagnosed problems into defined solutions: a new workflow, a re-architected process, a system redesign — and owning the decision on what the right fix actually is
Managing and developing the Sales & CS Business Partner and Marketing & Partner Ops Manager, ensuring their work stays connected rather than siloed
Systems Architecture
Acting as the systems architect across our GTM stack (Salesforce, HubSpot, PlanHat, Gong, PartnerStack, LeanData, Bookit and adjacent tools) — thinking through the full chain of impact before any change is made, not fixing one system in isolation
Leading the effort to unwind existing technical debt: legacy customizations, redundant automations, and fragile integrations that make small changes slow and risky
Setting technical standards and review processes so that new changes are built to scale rather than added as another layer of patchwork
Directly managing the Biz Systems team, prioritizing their roadmap against both the tactical fixes surfaced by the Business Partner roles and the larger architectural rebuild this function requires
Strategic Operations
Owning the connective tissue between diagnosis (GTM Strategy & Analytics function), execution on the sales/CS side (Business Partner), and execution on the marketing/partner side (Marketing & Partner Ops) — ensuring a fix identified in one place is implemented consistently everywhere it touches
Territory and compensation planning infrastructure, forecasting rigor, and cross-functional alignment on how GTM processes are designed and rolled out
Advising CEO on where the biggest process and systems risks or opportunities are, with a point of view on sequencing and tradeoffs
You Should Apply If You:
Have 8+ years of Revenue Operations experience in a SaaS environment, including meaningful time in a hands-on systems/technical capacity — not purely a reporting or analytics background
Have 5+ years managing a team across RevOps, MarOps, CS Ops and Business Systems (SalesForce)
Have deep, practical fluency in Salesforce and HubSpot; experience with PlanHat, Gong, PartnerStack, and LeanData is a strong plus
Have direct experience untangling legacy systems, customizations, or technical debt — not just building net-new
Think in systems, not tickets: you naturally trace a proposed fix through everything it touches before committing to a build
Have a proven track record of translating messy, ambiguous business pain points into a clear technical solution and seeing it through to execution
Are comfortable being both strategic (advising leadership on sequencing and risk) and deeply in the weeds (reviewing a workflow or automation yourself when needed)
Have experience partnering with Sales, CS, and Marketing leadership, and can speak credibly to both a rep on the floor and an engineer building the fix
Have managed compensation, territory, or forecasting infrastructure in a prior role
About Our Benefits:
- Expected On Target Earnings (OTE): $200,000 - $300,000 OTE (depending on candidate experience and location)
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Find JobsRemote Operations Director Job Market
Who's Hiring
Top Industries Hiring
- Education
- Retail
- Healthcare & Medical Services
- Insurance
- Sports & Recreation
What Employers Look For
The qualifications that appear most often in remote operations director jobs.
- 7 or more years of progressive operations management experience
- Demonstrated experience owning a P&L or departmental budget
- Proficiency with ERP systems such as SAP, Oracle, or NetSuite
- Proven ability to lead cross-functional teams of 20 or more people
- Bachelor's degree in business, operations management, engineering, or a related field
- Lean, Six Sigma, or equivalent process improvement certification preferred
Tips for Your Remote Operations Director Job Search
Apply early to remote roles that fit
Migrate Mate lists remote operations director openings from across the U.S. in one place, so you can find roles that match your experience and apply directly. Remote postings often close fast once a strong candidate pool forms.
Show your async communication skills upfront
Remote operations directors run cross-functional work through written documentation, not hallway conversations. Include examples of process docs, operational playbooks, or written project updates you have produced. Employers hiring remotely screen hard for clarity in writing before they schedule a call.
Highlight distributed team management in your resume
Remote employers want to see that you have already managed people or vendors across time zones, not just in a shared office. Name the tools you used, such as project management software or video conferencing platforms, and describe the outcomes you drove without in-person oversight.
Prepare for a remote-specific interview format
Remote operations director interviews often include a practical component, such as a written case, a async video response, or a working session on a real operational problem. Practice articulating your decision-making process clearly through video and written formats, not just in conversation.
Remote Operations Director Jobs: Frequently Asked Questions
How do I get a remote operations director job?
Target remote-first companies and distributed teams, where operations directors are hired to build and maintain systems that work without a physical office. Remote employers screen for strong written communication, comfort with async workflows, and the ability to drive cross-functional projects without in-person oversight. Concrete experience managing distributed vendors, remote teams, or multi-site processes gives candidates a clear edge.
Which companies hire remote operations directors?
Employers currently hiring remote operations directors include World Business Lenders, Watson Institute, and Aledade, per current remote listings on Migrate Mate as of September 2026. Remote-first SaaS companies, fintech firms, and health tech platforms are among the most consistent hirers, along with logistics and services companies managing distributed workforces.
Can you get a remote operations director job with no experience?
Yes, but remote operations director roles at the entry level are rare because employers expect candidates to self-direct from day one with little hands-on oversight. Early-career candidates can improve their position by showing documented results from operations projects, freelance process improvement work, or remote team coordination in adjacent roles. Remote-first startups are more open to unconventional backgrounds when the candidate demonstrates initiative clearly.
Do you need a degree for remote operations director jobs?
Not always. Remote employers weigh demonstrated operations outcomes, process improvement results, and measurable business impact alongside or instead of formal credentials. Candidates who can show they have built systems, managed distributed teams, or scaled operational functions remotely often move forward without a four-year degree, particularly at growth-stage companies.
Which industries hire the most remote operations directors?
The sectors hiring the most remote operations directors are Education, Retail, and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of September 2026. These industries rely heavily on distributed teams and need operations directors who can coordinate workflows, vendors, and performance metrics entirely through digital systems.
See All 258+ Remote Operations Director Jobs
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