Remote Retail Jobs
Remote retail jobs are in active demand at remote-first companies and distributed teams hiring across the U.S., from e-commerce brands and direct-to-consumer startups to virtual showrooms and subscription services. Employers hiring remote retail professionals right now include Eyemart Express, Visionworks, and FGF Brands. Find a role that fits below and apply directly.
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Fidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
The Director, Fidelity Retail Communications will work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses. These communications will not only reach key stakeholders in these two retail businesses, but associates, leaders, and other business partners across the firm.
As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leadership team – toward best practices in executive communications, associate engagement, and change management. Will work closely with key business partners (e.g., HR, Strategy and Finance, Meetings and Events, Change Management, etc.) to be successful in role.
The Expertise and Skills You Bring
- Bachelor’s degree
- 8-10 plus years of relevant experience as a communications professional
- Deep expertise across executive, internal, and external communications
- Financial services background preferred
- Strong business acumen and a strategic mindset, able to understand a business’ multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
- Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs
- Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
- Collaborative and relationship-oriented, with the ability to think and work successfully across the firm
- Innovative thinker, with a desire to continuously learn and take creativity to the next level
- Independent and consultative – able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders
- Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications
- Focused on quality but can balance pace over perfection
- Demonstrates impact of the communications the team delivers
The Team
The Retail Communications team is part of the Fidelity Leadership Communications organization within Fidelity Communications. Working closely with the most senior leaders within Fidelity’ retail business, we develop communications programs that inspire the thousands of associates to help more people – whether they are client-facing or creating and marketing the products, solutions or capabilities that we offer. As part of the larger Communications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Category:
CommunicationFidelity will not provide immigration sponsorship for this position.
Job Description:
The Role
The Director, Fidelity Retail Communications will work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses. These communications will not only reach key stakeholders in these two retail businesses, but associates, leaders, and other business partners across the firm.
As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leadership team – toward best practices in executive communications, associate engagement, and change management. Will work closely with key business partners (e.g., HR, Strategy and Finance, Meetings and Events, Change Management, etc.) to be successful in role.
The Expertise and Skills You Bring
- Bachelor’s degree
- 8-10 plus years of relevant experience as a communications professional
- Deep expertise across executive, internal, and external communications
- Financial services background preferred
- Strong business acumen and a strategic mindset, able to understand a business’ multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
- Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs
- Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
- Collaborative and relationship-oriented, with the ability to think and work successfully across the firm
- Innovative thinker, with a desire to continuously learn and take creativity to the next level
- Independent and consultative – able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders
- Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications
- Focused on quality but can balance pace over perfection
- Demonstrates impact of the communications the team delivers
The Team
The Retail Communications team is part of the Fidelity Leadership Communications organization within Fidelity Communications. Working closely with the most senior leaders within Fidelity’ retail business, we develop communications programs that inspire the thousands of associates to help more people – whether they are client-facing or creating and marketing the products, solutions or capabilities that we offer. As part of the larger Communications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Category:
CommunicationSee All 38 Remote Retail Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Retail JobsRemote Retail Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote retail jobs.
- Customer service experience in a face-to-face or high-volume retail environment
- Ability to operate point-of-sale systems and handle cash accurately
- Physical stamina for standing, lifting, and stocking during full shifts
- Familiarity with inventory management and loss prevention procedures
- High school diploma or equivalent, with some roles requiring prior supervisory experience
- Availability for nights, weekends, and peak holiday scheduling
Tips for Your Remote Retail Job Search
Show your async communication skills
Remote retail employers rely on written handoffs, chat-based customer interactions, and digital product messaging. Highlight experience with tools like Slack, Zendesk, or live chat platforms in your resume and cover letter to show you can sell and serve customers without face-to-face contact.
Prove you can manage your own pipeline
Remote retail roles require you to track your own leads, follow-ups, and customer relationships without a floor manager prompting you. Reference specific CRM tools you've used, such as Salesforce or HubSpot, and describe how you organized your own workload and hit targets independently.
Find remote retail openings in one place
Migrate Mate lists remote retail openings from companies hiring remotely across the U.S. so you can see what's available and apply directly to the roles that match your background. Check regularly, because remote retail listings move fast.
Prepare for video-based interview formats
Remote retail interviews often include video role-plays where you handle a mock customer interaction or product pitch on camera. Practice your delivery without physical props and make sure your setup, lighting, and audio reflect the professional environment a remote employer expects to see.
Remote Retail Jobs: Frequently Asked Questions
How do I get a remote retail job?
Target companies that run distributed sales and customer-facing teams, such as e-commerce retailers, direct-to-consumer brands, and subscription box companies. Remote retail employers screen for self-direction, clear written communication, and the ability to manage product knowledge, upselling, and customer relationships without in-person oversight. Demonstrating experience with digital sales tools, chat platforms, or virtual clienteling gives your application a real edge.
Which companies hire remote retails?
Companies hiring remote retails right now include Eyemart Express, Visionworks, and FGF Brands, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first e-commerce brands, distributed direct-to-consumer retailers, and subscription-based companies that run their sales and customer experience teams entirely online.
Can you get a remote retail job with no experience?
Yes, but remote entry-level retail roles are harder to land because you're expected to work independently from day one without in-person coaching. E-commerce brands and virtual customer service teams are the most likely to hire entry-level remote retail candidates. Showing comfort with digital communication tools, a history of self-managed projects, or strong product knowledge in a relevant category can substitute for traditional retail floor experience.
Do you need a degree for remote retail jobs?
Not always. Most remote retail employers weigh demonstrated sales ability, product knowledge, and customer communication skills over formal education. What opens doors is a history of measurable results, familiarity with digital retail tools, and the ability to work and communicate effectively without a manager nearby. Roles in luxury retail or corporate buying may expect a relevant degree, but frontline remote retail positions rarely require one.
See All 38 Remote Retail Jobs
Find roles that match your experience and apply in just a few clicks.
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