Remote Technical Sales Support Specialist Jobs
Remote technical sales support specialist jobs are in active demand across the U.S., with remote-first software companies, distributed SaaS teams, and enterprise technology firms all hiring for this role right now. Employers hiring remotely right now include Thermo Fisher Scientific, Grainger, and DVSport. Scan the live roles below and apply to whichever ones fit.
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At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Technical Support Team Lead
As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity.
The work model for the role is: remote, in the United States, supporting the Motion Drive Products division.
Your role and responsibilities:
- Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations.
- Assist customers with drive programming, parameter configuration, communication, and integration with control systems.
- Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues.
- Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs.
- Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools.
- Stay current with VFD technologies, software updates, and industry trends.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- Bachelor’s degree and 2 years of relevant Electrical, Technical experience OR associate’s degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required.
- Knowledge of how Variable Frequency Drives work, REQUIRED.
- Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives.
- Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
Preferred Qualifications:
- Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.)
- Previous experience troubleshooting a technical product over the phone.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Technical Support Team Lead
As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive Services. The area of technical support includes but is not limited to Variable Frequency Drives, 3 Phase Power, System Control Wiring, and Connectivity.
The work model for the role is: remote, in the United States, supporting the Motion Drive Products division.
Your role and responsibilities:
- Provide technical support via phone & email for common problems related to the application of Low Voltage Variable Frequency Drives (VFDs). This includes but is not limited to assisting customers and field techs with commissioning, troubleshooting, and warranty evaluations.
- Assist customers with drive programming, parameter configuration, communication, and integration with control systems.
- Collaborate with engineering, field service, sales, and product teams to resolve complex technical issues.
- Collaborate with the warranty team to initiate the fulfillment of warranty replacements and labor authorization for warranty repairs.
- Maintain detailed documentation of support cases, solutions, and best practices using Salesforce Case Management among other tools.
- Stay current with VFD technologies, software updates, and industry trends.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- Bachelor’s degree and 2 years of relevant Electrical, Technical experience OR associate’s degree and 4 years of relevant Electrical, Technical experience OR High School Diploma/GED and 6 years of relevant Electrical, Technical experience required.
- Knowledge of how Variable Frequency Drives work, REQUIRED.
- Have a firm understanding in the principles of electricity. Must be able to apply these principles in the troubleshooting of drives.
- Ability to respond to inquiries from customers and communicate effectively in English, both verbal and written. Must be computer-literate.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
Preferred Qualifications:
- Knowledge of, or direct experience with motors, and/or control system wiring and communication protocols (Modbus, BACnet etc.)
- Previous experience troubleshooting a technical product over the phone.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $52,500 and $84,000 annually.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D – 100% employee paid up to maximums.
- Short Term Disability – up to 26 weeks – Company paid.
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
- Employee discount program.
Retirement
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
See All 45 Remote Technical Sales Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Technical Sales Support Specialist Job Market
Who's Hiring
Top Industries Hiring
- Science & Research
- Consulting & Professional Services
- Manufacturing
- Technology & Software
- Medical Devices
What Employers Look For
The qualifications that appear most often in remote technical sales support specialist jobs.
- Experience with CRM platforms such as Salesforce or similar sales tools
- Strong written and verbal communication skills for client-facing interactions
- Technical aptitude with the company's core product, platform, or equipment
- Bachelor's degree in engineering, business, computer science, or a related field
- Ability to create proposals, quotes, and solution documentation accurately
- Experience collaborating with field sales teams to close or expand accounts
Tips for Your Remote Technical Sales Support Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote technical sales support specialist openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your skills and background, since competitive remote openings often fill fast.
Demonstrate async communication before the interview
Remote employers evaluate how you write, not just what you say. Send a concise, clearly structured cover message that explains a technical problem you solved. This shows you can communicate product and troubleshooting information without real-time back-and-forth.
Certify in the platforms remote teams use
Fluency in Salesforce, HubSpot, Zendesk, or the specific CRM a company runs matters more remotely because there's no one to walk you through it. Earning a certification in one of these tools before applying signals you can contribute from your first week.
Prepare a remote technical demo for interviews
Many remote hiring panels ask candidates to walk through a product feature or resolve a mock support scenario over video. Practice delivering a clear, unhurried screen-share explanation so you can show, not just tell, that you can support customers from a distance.
Remote Technical Sales Support Specialist Jobs: Frequently Asked Questions
How do I get a remote technical sales support specialist job?
Target companies that run distributed sales teams, particularly SaaS, cloud infrastructure, and enterprise software firms, since these organizations have built remote workflows that make technical sales support viable without being on-site. Remote employers screen heavily for async written communication, self-directed troubleshooting, and fluency with tools like CRM platforms, ticketing systems, and screen-share demos. A portfolio showing resolved technical issues or documented customer solutions gives you a concrete edge over candidates who only list responsibilities.
Which companies hire remote technical sales support specialists?
Remote technical sales support specialist roles are posted by Thermo Fisher Scientific, Grainger, and DVSport and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies and distributed enterprise technology teams are the most consistent hirers, particularly in SaaS, cybersecurity, and hardware-integrated software sectors.
Can you get a remote technical sales support specialist job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot and communicate independently from day one without in-office guidance. Smaller SaaS startups and remote-first companies are more open to junior candidates. Showing a home lab setup, completed vendor certifications, or documented examples of solving technical problems for others can substitute for formal work history and demonstrate you're ready to operate without hand-holding.
Do you need a degree for remote technical sales support specialist jobs?
Not always. Many remote employers weigh demonstrated technical skills, product knowledge, and communication ability over a formal degree, especially in software and cloud-based environments where certifications like CompTIA, Salesforce, or vendor-specific credentials carry real weight. A degree can help with larger enterprise employers, but candidates who can clearly articulate technical solutions in writing and show results in past roles regularly advance without one.
Which industries hire the most remote technical sales support specialists?
The sectors hiring the most remote technical sales support specialists are Science & Research, Consulting & Professional Services, and Manufacturing, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed sales teams that need technical support delivered entirely through digital channels, making remote work a natural fit for the role.
See All 45 Remote Technical Sales Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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