Residential Case Manager Jobs
Residential Case Manager jobs are open across behavioral health, housing services, nonprofit social services, and healthcare, from entry-level to senior and supervisory roles, with specializations in mental health case management, substance use recovery, and housing stability programs. Scan the live roles below and apply to whichever ones fit.
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Candidates contacted for interview will be required to complete official job description. Visit www.lacasainc.org to download application form.
Applications received after closing will not be accepted.
Position Summary: Provide Case Management and advocacy by actively supporting the client’s self-identified goals and providing domestic violence education to Non-Residential Clients. Facilitating goal oriented individual and group life and social skills education to survivors of domestic violence.
Hours: As assigned, 8:30 am-5:30 pm Monday-Friday, weekends and off hours are required
Reports to: Support Services Assistant Director/QA
Supervisor: __Yes _X_ No
Condition of Employment: Full-Time, Grant Funded Contingent upon funding
Salary: $17.00 hr. Depending upon education and experience
Essential Duties:
Direct Client Services:
· Provide case management to Non-residential clients who are seeking advocacy and domestic violence education.
· Provide or assist in providing advocacy and referrals to clients by actively helping them to access
necessary services utilizing community resources and partnerships.
· Provide one-on-one and group Domestic Violence education including parenting, health, hygiene, financial and life skills issues.
· Assist and advocate for clients as necessary with legal and immigration issues, including completing
and filing protective order petitions.
· Assist clients in completing and filing protective order applications
· Assist clients in obtaining legal representation and to accompany clients at trials or court hearings as necessary.
· Cover service assessments.
· On call coverage to support NR clients.
· Assist clients with accessing other services within the agency and other agency partners.
· Provide all services in an empathic manner, providing guidance, motivation and encouragement according to trauma-informed guided principles.
Outreach Education:
· Provide educational presentations on domestic violence issues to community organizations and groups.
· Network with and provide awareness to community providers, law enforcement and judiciary, city,
state and federal legislators, and the public on behalf of domestic violence populations.
· Provide support to community providers, law enforcement school personnel and the public on behalf of domestic violence victims.
· Cultivate partnerships with community stakeholders to establish consistent on-going support groups in project areas as well as educate on the dynamics of domestic violence.
· Maintain monthly calendars that reflect presentations requested and offered.
Administrative Duties:
· Compile data and complete all required documentation in a timely manner, to include monthly and quarterly reports.
· Maintain compliance with funder requirements in delivering services and completing all required documentation and maintaining organized and completed client files.
· Maintain accurate client electronic files by creating client files and uploading all necessary documentation to meet program requirements.
· Provide training and educational presentations to volunteers and new staff.
· Provide back-up coverage for front desk, take messages, donations and schedule new clients as needed.
Training:
· Attend staff meetings and in-service trainings.
· Ongoing professional development including keeping abreast of recent trends and developments regarding domestic violence and advocacy as they pertain to the clients served by La Casa.
· Attend seminars and trainings approved by supervisor.
Additional Duties:
· Ability to drive agency vehicle on a daily basis.
· Work with Event Manager in seeking donations from community organizations for NR and organization events.
· Participate with others in planning events, setting up and picking up event table materials
· Assist shelter staff during crisis when accepting crisis clients over the weekend
· Handle walk-ins and callers with crisis assessments, safety plans and educating clients of Crime Victim Compensation
· Cover a shelter shift quarterly and cover additional shelter shifts as needed
· Other duties as assigned.
Expectations:
· Promote excellent internal and external customer service at all times.
- Follow all safety rules and guidelines and maintain a neat, safe, organized workspace.
- Assist donors in unloading items into carts and pushing carts to outside donations area as needed.
- Pick up bags/ boxes of donations from outside areas area to maintain clear paths.
- Aptitude in strong problem solving skills and emotional identification with others.
- Maintain strict confidentiality per agency policy.
- Demonstrate positive role-model leadership and work cooperatively with others.
- Model respect, understanding and appreciation for all people.
- Exhibit skills in comprehending, interpreting and supporting the organization.
- Ability to succeed in and contribute to a team environment.
- Ability to multi-task, prioritize and work under pressure without losing sight of objectives.
- Ability to communicate effectively with others.
- Ability to work independently.
Qualifications:
· Education: Bachelor’s degree in Psychology, Social work, or a closely related field.
· Experience: A minimum of one (1) year full-time (can be volunteer or paid) advocacy experience in domestic violence or related field.
· Substitution of education/experience: Is allowed on a one for one year basis.
· Language: Bilingual in Spanish/English is highly desirable.
· Licenses/Certifications: Valid driver’s license and satisfactory driving record.
· Insurance Requirements: Must be at least 25 years of age per agency driving policy.
· Other: (e.g., post-offer drug/alcohol screen, TB test, background check, driver’s license record
· Warm, empathic, and non-judgmental with demonstrated ability to maintain healthy boundaries with clients and staff.
La Casa, Inc is an Equal Employment Opportunity Employer
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
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Who's Hiring



Top Industries Hiring
- Non-Profit & Social Services
What Employers Look For
The qualifications that appear most often in residential case manager jobs.
- Bachelor's degree in social work, psychology, human services, or a related field
- Experience conducting intake assessments and developing individualized service plans
- Proficiency with electronic health record systems for case documentation
- Knowledge of community resources, referral networks, and benefits enrollment processes
- Valid driver's license and reliable transportation for client transport or home visits
- Crisis intervention training or certification such as CPI or MANDT
Tips for Your Residential Case Manager Job Search
Tailor your resume to each setting
Residential programs vary widely, so a resume written for a substance use facility reads differently than one for a transitional housing program. Pull language from each job posting and mirror the population terms they use, whether that's 'justice-involved adults' or 'adults with serious mental illness.'
List your licensure status precisely
Many postings distinguish between licensed, license-eligible, and unlicensed candidates and filter out applicants who aren't specific. Write your credential exactly as it appears on your license, including the state abbreviation, so your application clears the initial screening without ambiguity.
Apply early to roles that fit
Migrate Mate lists residential case manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight documentation and EHR fluency
Employers expect you to manage care plans, progress notes, and incident reports inside electronic health record systems. Name the specific platforms you've used in your resume's skills section, since hiring managers often scan for those system names before reading anything else.
Prepare a crisis intervention example for interviews
Interviewers for residential roles almost always ask a behavioral question about de-escalation or emergency response. Prepare one concrete story with a clear setting, the action you took, and the outcome, and rehearse it until the details are tight and the timeline is easy to follow.
Negotiate your on-call structure before accepting
Residential programs often include rotating on-call shifts that aren't fully spelled out in the job posting. Ask directly during the offer conversation how many nights or weekends per month are expected, so you can compare offers on total workload, not just base pay.
Residential Case Manager Jobs: Frequently Asked Questions
Which companies are hiring the most residential case managers?
Valley Behavioral Health, Options for Community Living, and Bancroft are hiring the most residential case managers right now, with openings concentrated in New York, Ohio, and California, based on current listings on Migrate Mate as of November 2026. Volume shifts seasonally as funding cycles and program contracts renew.
How many residential case manager jobs are remote?
About 12% of residential case manager openings are fully remote or hybrid as of November 2026, though most residential roles require on-site presence given direct client care responsibilities. The sub-areas most likely to offer remote flexibility are care coordination roles that focus on phone-based case management and documentation review rather than in-person residential support.
How do you become a residential case manager?
Start with a bachelor's degree in social work, psychology, or a related human services field, since most entry-level residential programs require it at minimum. Gain direct experience through internships, field placements, or entry-level roles in group homes, shelters, or crisis centers. Pursue a state credential or licensure if your target setting requires it, and build familiarity with case management documentation and service planning before applying.
Can I get hired as a residential case manager with little experience?
Yes, many residential programs hire candidates with limited paid experience if they have relevant field placements, volunteer work, or lived experience with the population they serve. Focus your applications on organizations that explicitly list entry-level or associate-level case management titles, and frame any direct support, peer specialist, or crisis line work as evidence of core competencies like de-escalation, documentation, and resource navigation.
What does the residential case manager interview process look like?
Most residential case manager interviews include an initial phone screen with a recruiter or HR coordinator, followed by a structured in-person or video interview with a program supervisor. Expect behavioral questions about handling a client in crisis, managing competing documentation deadlines, and coordinating with outside providers. Some programs add a panel interview with clinical staff or ask you to review a mock case scenario before or during the final round.
Where can I find and apply to residential case manager jobs?
You can find and apply to residential case manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your setting preference, licensure status, and population focus, then apply directly to each listing that fits your background.
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