Retail Banking Officer Jobs
Retail Banking Officer jobs are open across commercial banks, credit unions, and community financial institutions, at every level from entry-level associate to senior officer, with specializations in personal lending, deposit operations, and customer relationship management. Find a role that fits below and apply directly.
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Showing 5 of 135+ Retail Banking Officer jobs
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for a highly motivated, self-starter who can advocate for our clients and providing liquidity management, payments and receipts, trade, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management.
The Treasury Sales Client Officer (TSCO) is held responsible for managing and actively pursuing treasury revenue streams and product penetration across an assigned portfolio of Business Banking clients in the Central Southwest region. The TSCO will also pursue client prospect opportunities outside of the portfolio. The TSCO works closely with several partners such as Relationship Managers, Credit Officers, FX Trade Advisors, Implementation Advisors, Service Partners, Card Managers, Liquidity Specialists and others across the enterprise. Will position US, and sometimes International treasury, solutions that best suits the clients’ needs. This individual will have daily virtual interactions with client contacts.
Responsibilities:
- The TSCO leads pricing and negotiation discussions with the client for TM products to optimize relationship profitability for the portfolio.
- Acts as digital ambassador driving mobile, digital and real time payments adoption, manage and lead strategic dialogues around key client centric issues, leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning.
- Actively participate in the Client Management Process (CMP) that focuses on client acquisition and deepening existing relationships through the thoughtful identification of client needs.
- Responsible for the implementation of all solutions. Must manage the implementation process from start to finish ensuring a smooth experience for the client and speed to revenue.
- Accountable for revenue/product growth, client calling initiatives, portfolio development, pricing, RFP responses, call preparations, and leading client-facing treasury presentations. This individual will also need to identify and evaluate treasury solutions based on a client focused cost/benefit analysis and bank focused profitability analysis.
- Leads all pricing and client negotiation discussions with the client for all treasury products to optimize relationship profitability and YoY revenue growth for the portfolio.
- Maintains a strong client focus while also understanding the operational aspects of the bank. A strong bank and industry awareness of various treasury products and services used by clients will also aid in the success.
- Maintain an open line of communication with core team members such as the Relationship Managers to ensure all are kept informed of updated client information, treasury product information, and other industry knowledge.
- Manages and leads strategic dialogues around key client centric issues, leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning. The TSCO must also be motivated to maintain a consistent level of goal achievement and be willing to challenge themselves with performance metrics.
Job Qualifications:
- At least 3 years of demonstrated success in a treasury or cash management capacity.
- Strong business/financial acumen to align to core Key Performance Indicators within our clients treasury operations ecosystems
- Demonstrates the ability to foster strong partnerships within the core team and the ability to build sincere rapport with client contacts
- Effectively manages competing priorities in an organized fashion while maintaining a consistent level of client satisfaction
- Broad and deep familiarity with global treasury management products, services and trends
Desired Qualifications:
- B.S. or B.A. in finance, accounting, management, or another undergraduate degree
- Product and financial acumen
- Ability to interact with and influence people internally and externally by expert use of verbal and written communication and through strong presentation skills
- Ability to read and leverage data to proactively identify trends and opportunities
- Strong ability to organize, prioritize and balance multiple sales activities
- A deep understanding of bank structure and the operational aspects of global cash management products and services
- Understanding of and adherence to risk guidelines to proficiently identify, manage and escalate risk to grow the business responsibly
- Passionately curious, courageous, knowledge of bank network and effective business partnering
- Intrinsically motivated to continuously improve processes and/or one’s own education
- Exercises the desire to mentor and sponsor other associates
- Ability and willingness to adopt new technology (i.e. AI, among others)
Skills:
- Account Management
- Client Management
- Customer and Client Focus
- Oral Communications
- Presentation Skills
- Client Solutions Advisory
- Critical Thinking
- Portfolio Analysis
- Problem Solving
- Relationship Building
- Active Listening
- Coaching
- Collaboration
- Prioritization
- Written Communications
Minimum Education Requirement: Bachelor’s Degree or Equivalent Work Experience
For internal employees; participation in a work from home posture does not make you ineligible to post.
Shift:
1st shift (United States of America)Hours Per Week:
40Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for a highly motivated, self-starter who can advocate for our clients and providing liquidity management, payments and receipts, trade, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management.
The Treasury Sales Client Officer (TSCO) is held responsible for managing and actively pursuing treasury revenue streams and product penetration across an assigned portfolio of Business Banking clients in the Central Southwest region. The TSCO will also pursue client prospect opportunities outside of the portfolio. The TSCO works closely with several partners such as Relationship Managers, Credit Officers, FX Trade Advisors, Implementation Advisors, Service Partners, Card Managers, Liquidity Specialists and others across the enterprise. Will position US, and sometimes International treasury, solutions that best suits the clients’ needs. This individual will have daily virtual interactions with client contacts.
Responsibilities:
- The TSCO leads pricing and negotiation discussions with the client for TM products to optimize relationship profitability for the portfolio.
- Acts as digital ambassador driving mobile, digital and real time payments adoption, manage and lead strategic dialogues around key client centric issues, leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning.
- Actively participate in the Client Management Process (CMP) that focuses on client acquisition and deepening existing relationships through the thoughtful identification of client needs.
- Responsible for the implementation of all solutions. Must manage the implementation process from start to finish ensuring a smooth experience for the client and speed to revenue.
- Accountable for revenue/product growth, client calling initiatives, portfolio development, pricing, RFP responses, call preparations, and leading client-facing treasury presentations. This individual will also need to identify and evaluate treasury solutions based on a client focused cost/benefit analysis and bank focused profitability analysis.
- Leads all pricing and client negotiation discussions with the client for all treasury products to optimize relationship profitability and YoY revenue growth for the portfolio.
- Maintains a strong client focus while also understanding the operational aspects of the bank. A strong bank and industry awareness of various treasury products and services used by clients will also aid in the success.
- Maintain an open line of communication with core team members such as the Relationship Managers to ensure all are kept informed of updated client information, treasury product information, and other industry knowledge.
- Manages and leads strategic dialogues around key client centric issues, leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning. The TSCO must also be motivated to maintain a consistent level of goal achievement and be willing to challenge themselves with performance metrics.
Job Qualifications:
- At least 3 years of demonstrated success in a treasury or cash management capacity.
- Strong business/financial acumen to align to core Key Performance Indicators within our clients treasury operations ecosystems
- Demonstrates the ability to foster strong partnerships within the core team and the ability to build sincere rapport with client contacts
- Effectively manages competing priorities in an organized fashion while maintaining a consistent level of client satisfaction
- Broad and deep familiarity with global treasury management products, services and trends
Desired Qualifications:
- B.S. or B.A. in finance, accounting, management, or another undergraduate degree
- Product and financial acumen
- Ability to interact with and influence people internally and externally by expert use of verbal and written communication and through strong presentation skills
- Ability to read and leverage data to proactively identify trends and opportunities
- Strong ability to organize, prioritize and balance multiple sales activities
- A deep understanding of bank structure and the operational aspects of global cash management products and services
- Understanding of and adherence to risk guidelines to proficiently identify, manage and escalate risk to grow the business responsibly
- Passionately curious, courageous, knowledge of bank network and effective business partnering
- Intrinsically motivated to continuously improve processes and/or one’s own education
- Exercises the desire to mentor and sponsor other associates
- Ability and willingness to adopt new technology (i.e. AI, among others)
Skills:
- Account Management
- Client Management
- Customer and Client Focus
- Oral Communications
- Presentation Skills
- Client Solutions Advisory
- Critical Thinking
- Portfolio Analysis
- Problem Solving
- Relationship Building
- Active Listening
- Coaching
- Collaboration
- Prioritization
- Written Communications
Minimum Education Requirement: Bachelor’s Degree or Equivalent Work Experience
For internal employees; participation in a work from home posture does not make you ineligible to post.
Shift:
1st shift (United States of America)Hours Per Week:
40Retail Banking Officer Jobs by Experience Level
See All 135+ Retail Banking Officer Jobs
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Find Retail Banking Officer JobsRetail Banking Officer Job Market
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in retail banking officer jobs.
- Bachelor's degree in finance, business, or a related field preferred by most employers
- NMLS registration or willingness to obtain it within a specified timeframe
- One to three years of experience in retail banking, branch operations, or financial services
- Proficiency with banking core systems such as FIS, Fiserv, or Jack Henry platforms
- Knowledge of BSA, AML compliance requirements, and federal consumer lending regulations
- Strong cross-selling and customer relationship management skills demonstrated in prior roles
Tips for Your Retail Banking Officer Job Search
Tailor your resume to loan metrics
Retail banking officer postings frequently ask for quantified lending results. Replace vague descriptions with concrete outputs: loan volume processed, cross-sell ratios, or deposit growth you influenced. Hiring managers in this role expect numbers, not just duties.
List your NMLS license front and center
If you hold an NMLS Mortgage Loan Originator license, put it in your resume header alongside your Series 6 or Series 7 if applicable. Many applicant tracking systems filter on these credentials before a recruiter ever reads your file.
Apply early to roles that fit
Migrate Mate lists retail banking officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by institution type
Community banks and credit unions often value relationship-banking experience over product sales volume, while large regional banks prioritize cross-sell metrics. Read each job description to gauge which philosophy the employer favors before you customize your application.
Prepare for a compliance scenario question
Retail banking interviews routinely include a scenario about flagging a suspicious transaction or explaining a BSA or Bank Secrecy Act obligation to a customer. Practice walking through your decision-making process step by step, naming the regulation by name.
Negotiate on total compensation, not just base
Retail banking officer offers often include branch incentive plans tied to deposit growth or loan referrals. Ask for the payout structure and performance thresholds in writing before accepting, so you can compare offers on total expected earnings, not headline salary.
Retail Banking Officer Jobs: Frequently Asked Questions
Which companies are hiring the most retail banking officers?
The companies hiring the most retail banking officers right now include Republic Bank & Trust Company, Servbank, sb, and JPMorganChase, with the largest share of openings in Texas, Illinois, and North Carolina, based on current listings on Migrate Mate as of November 2026. Regional and community banks often post openings that stay available longer than those at large national institutions.
How many retail banking officer jobs are remote?
About 45% of retail banking officer openings are fully remote or hybrid as of November 2026, reflecting the branch-based nature of most roles in this field. Sub-areas with the highest remote share tend to be back-office functions like loan processing review, compliance auditing, and digital banking support rather than customer-facing branch positions.
How do you become a retail banking officer?
Start by earning a bachelor's degree in finance, business, economics, or a closely related field. Then build foundational experience as a bank teller, personal banker, or loan processor to learn branch operations from the ground up. Obtain your NMLS registration if your target role involves mortgage or consumer lending. From there, apply for officer-level roles that match the product area where you have the strongest hands-on experience.
Can you get hired as a retail banking officer with little experience?
Yes, some community banks and credit unions hire candidates with limited direct banking experience if you can demonstrate strong financial acumen, customer service skills, and a clean credit and background history. Internships at financial institutions, coursework in banking regulations, and entry-level teller or personal banker roles all help you build a credible case. Smaller institutions are generally more open to developing candidates than large regional chains.
What does the retail banking officer interview process look like?
Most employers start with a phone screen focused on your banking background and familiarity with compliance basics. A branch manager or hiring officer then conducts a structured in-person interview covering behavioral questions, a customer scenario, and often a compliance or ethics situation. Some institutions add a credit or lending knowledge assessment. Final-round interviews at larger banks may include a panel with a regional manager or compliance officer.
Where can I find and apply to retail banking officer jobs?
You can find and apply to retail banking officer jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level and the type of institution you want to work for, then apply directly to each listing from the page.
See All 135+ Retail Banking Officer Jobs
Find roles that match your experience and apply in just a few clicks.
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