Retail Jobs in Massachusetts
Retail jobs in Massachusetts are concentrated in Boston, Worcester, and Springfield, where high foot traffic, dense commercial districts, and major shopping centers create consistent demand for sales associates, store managers, and specialty retail roles. Employers like Macy's, TJX Companies, and Stop & Shop maintain large workforces across the state, hiring at every level from entry-level floor associates to district management. The most active specialties include customer service, visual merchandising, and loss prevention. Find a role that fits below and apply directly.
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At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
- Open Availability on Weekends
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
212 Coolidge StLocation:
USA TJ Maxx Store 0734 Hudson MA This position has a starting pay range of USD $16.25 to $16.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Who We’re Looking For: You.
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
- Open Availability on Weekends
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
212 Coolidge StLocation:
USA TJ Maxx Store 0734 Hudson MA This position has a starting pay range of USD $16.25 to $16.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.See All 118+ Retail Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Retail JobsRetail Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Retail Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
- DICK'S Sporting Goods15
- Macy's14
- Ocean State Job Lot10
- Banana Republic7
- Nouria6
What Massachusetts Employers Look For
The qualifications that appear most often in retail jobs across Massachusetts.
- High school diploma or GED required for most Massachusetts retail positions
- Demonstrated customer service experience in a retail or hospitality setting
- Availability for weekends, evenings, and peak Massachusetts holiday shopping seasons
- Ability to operate point-of-sale systems and process cash and card transactions
- Physical ability to stand for extended periods and lift merchandise up to 50 pounds
- Familiarity with inventory management software or retail stocking procedures preferred
Retail Jobs in Massachusetts: Frequently Asked Questions
How do you become a retail worker in Massachusetts?
Most retail positions in Massachusetts require no state license, making them accessible with a high school diploma or equivalent. Employers across Boston, Worcester, and Springfield typically look for prior customer-facing experience, even informal work in food service or hospitality. Completing a short product knowledge training or earning a customer service certificate through a Massachusetts community college can strengthen your application for competitive roles.
Which companies hire retail workers in Massachusetts?
Massachusetts retail roles are posted by DICK'S Sporting Goods, Macy's, and Ocean State Job Lot and others right now, based on current listings on Migrate Mate as of October 2026. Massachusetts's dense suburban mall corridors and urban shopping districts give the state one of the more active retail hiring markets in New England.
Which Massachusetts cities have the most retail jobs?
Braintree, Boston, and Burlington are the Massachusetts cities with the most retail openings. Boston anchors the market with its high-density commercial corridors and flagship stores, while Worcester and Springfield generate steady demand through regional malls, big-box anchors, and the large surrounding suburban populations that support them.
Are there remote retail jobs in Massachusetts?
Yes, but they're rare. Most retail work is inherently on-site, tied to a physical store, warehouse, or customer location. About 25% of retail openings tied to Massachusetts are remote or hybrid as of October 2026, and those tend to cluster in roles like retail buying, e-commerce merchandising, or corporate account management rather than floor-level positions.
How can I get hired as a retail worker in Massachusetts with little or no experience?
The most realistic entry path is applying directly for seasonal or part-time associate roles, which Massachusetts employers like TJX Companies and Stop & Shop hire for year-round and especially during fall and holiday periods. Adjacent experience in food service, hospitality, or warehouse work transfers well. Completing a customer service or retail fundamentals course at a Massachusetts community college gives candidates a concrete credential that sets them apart for competitive positions.
Where can I find and apply to retail jobs in Massachusetts?
You can find and apply to retail jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings across cities, store types, and seniority levels. Find roles that fit your experience and location and apply directly from the listing.
See All 118+ Retail Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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