Sales Operations Jobs in Dallas, TX
Sales Operations jobs in Dallas are concentrated in Uptown, Legacy West, and the Galleria corridor, where technology, financial services, and telecom firms anchor steady hiring. Employers posting right now include Trinity Industries, Bosch, and Topgolf. Find a role that fits below and apply directly.
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Sales & Service Operations Coordinator
Company: Watch Chest
Location: Dallas, TX (On-Site)
Job Type: Full-Time
Salary: $50,000–$60,000 per year, depending on experience
REQUIRED: You must love watches. If you have watches in your social media algorithm, we want to talk to you.
About Watch Chest
Watch Chest is a family-owned luxury watch company established in 2002, specializing in the buying, selling, trading, and servicing of fine timepieces.
Our Dallas showroom and watchmaking operation serve customers across the country. We're a growing business with a small, dedicated team, and we're looking for someone who can help us operate more efficiently while delivering an exceptional customer experience.
About the Role
We're hiring a Sales & Service Operations Coordinator to take ownership of the day-to-day execution of our sales and service orders.
Our sales team focuses on building relationships and closing business. Once a sale or service order is handed off, you'll be responsible for making sure everything gets done, correctly and on time.
This position is a combination of operations, customer service, order fulfillment, and project coordination.
We're looking for someone who is exceptionally organized, resourceful, and proactive. You should enjoy solving problems, coordinating multiple moving parts, and bringing tasks to completion without needing constant supervision.
Key Responsibilities
Sales & Order Fulfillment
- Manage customer orders from sales handoff through to final delivery or pickup.
- Coordinate payments, invoices, shipping, documentation, and order completion.
- Ensure every order progresses through the appropriate steps accurately and efficiently.
- Identify and resolve issues that could delay fulfillment.
- Maintain accurate and up-to-date order records in our systems.
Service Operations
- Coordinate customer watch repairs and service orders with our watchmaking team.
- Track service progress, estimated completion dates, and outstanding requirements.
- Communicate updates to customers and coordinate completed service deliveries.
- Follow up with internal teams and outside vendors to keep work moving.
Customer Experience
- Serve as a primary point of contact for customers with active orders.
- Provide timely, professional communication regarding order and service status.
- Resolve routine customer concerns and escalate complex matters when necessary.
- Ensure customers receive a seamless experience from purchase through delivery.
Operations & Project Coordination
- Maintain organized task lists, workflows, and follow-up systems.
- Coordinate smaller internal projects and ensure assigned tasks are completed.
- Identify operational bottlenecks and recommend improvements.
- Help document and improve standard operating procedures (SOPs).
- Work directly with leadership to turn ideas and decisions into completed actions.
What We're Looking For
The ideal candidate is someone who:
- Loves watches
- Takes initiative and doesn't wait to be told what to do next.
- Has exceptional organizational skills and attention to detail.
- Can juggle multiple responsibilities without losing track of important details.
- Follows through consistently and holds themselves accountable.
- Communicates clearly and professionally, both verbally and in writing.
- Is comfortable learning new software and technology.
- Enjoys solving problems and figuring out how to get things done.
- Is dependable, trustworthy, and comfortable working with high-value merchandise.
- Thrives in a small-business environment where teamwork and flexibility matter.
Qualifications
- Must love watches
- 1–3 years of experience in operations, order management, project coordination, customer service, or a similar role preferred.
- Strong computer skills and familiarity with business software.
- Experience with CRM, ERP, e-commerce, or order management systems is a plus.
- Excellent written and verbal communication skills.
- Ability to independently prioritize work and manage deadlines.
Why Join Watch Chest?
- Work directly with the leadership of an established, growing luxury watch business.
- Gain hands-on experience across sales, service, operations, and business management.
- Enjoy a role with meaningful responsibility and opportunities to make a direct impact.
- Help build and improve processes rather than simply maintain them.
- Opportunity to grow into an Operations Manager position as the company expands.
What Success Looks Like
In this role, success means orders don't get forgotten, customers receive timely updates, problems are identified before they become emergencies, and our sales team can confidently hand off completed sales knowing everything will be handled.
If you're the type of person who loves watches, checking things off a list, organizing chaos, solving problems, and making sure things actually get finished, we'd love to hear from you.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
Sales & Service Operations Coordinator
Company: Watch Chest
Location: Dallas, TX (On-Site)
Job Type: Full-Time
Salary: $50,000–$60,000 per year, depending on experience
REQUIRED: You must love watches. If you have watches in your social media algorithm, we want to talk to you.
About Watch Chest
Watch Chest is a family-owned luxury watch company established in 2002, specializing in the buying, selling, trading, and servicing of fine timepieces.
Our Dallas showroom and watchmaking operation serve customers across the country. We're a growing business with a small, dedicated team, and we're looking for someone who can help us operate more efficiently while delivering an exceptional customer experience.
About the Role
We're hiring a Sales & Service Operations Coordinator to take ownership of the day-to-day execution of our sales and service orders.
Our sales team focuses on building relationships and closing business. Once a sale or service order is handed off, you'll be responsible for making sure everything gets done, correctly and on time.
This position is a combination of operations, customer service, order fulfillment, and project coordination.
We're looking for someone who is exceptionally organized, resourceful, and proactive. You should enjoy solving problems, coordinating multiple moving parts, and bringing tasks to completion without needing constant supervision.
Key Responsibilities
Sales & Order Fulfillment
- Manage customer orders from sales handoff through to final delivery or pickup.
- Coordinate payments, invoices, shipping, documentation, and order completion.
- Ensure every order progresses through the appropriate steps accurately and efficiently.
- Identify and resolve issues that could delay fulfillment.
- Maintain accurate and up-to-date order records in our systems.
Service Operations
- Coordinate customer watch repairs and service orders with our watchmaking team.
- Track service progress, estimated completion dates, and outstanding requirements.
- Communicate updates to customers and coordinate completed service deliveries.
- Follow up with internal teams and outside vendors to keep work moving.
Customer Experience
- Serve as a primary point of contact for customers with active orders.
- Provide timely, professional communication regarding order and service status.
- Resolve routine customer concerns and escalate complex matters when necessary.
- Ensure customers receive a seamless experience from purchase through delivery.
Operations & Project Coordination
- Maintain organized task lists, workflows, and follow-up systems.
- Coordinate smaller internal projects and ensure assigned tasks are completed.
- Identify operational bottlenecks and recommend improvements.
- Help document and improve standard operating procedures (SOPs).
- Work directly with leadership to turn ideas and decisions into completed actions.
What We're Looking For
The ideal candidate is someone who:
- Loves watches
- Takes initiative and doesn't wait to be told what to do next.
- Has exceptional organizational skills and attention to detail.
- Can juggle multiple responsibilities without losing track of important details.
- Follows through consistently and holds themselves accountable.
- Communicates clearly and professionally, both verbally and in writing.
- Is comfortable learning new software and technology.
- Enjoys solving problems and figuring out how to get things done.
- Is dependable, trustworthy, and comfortable working with high-value merchandise.
- Thrives in a small-business environment where teamwork and flexibility matter.
Qualifications
- Must love watches
- 1–3 years of experience in operations, order management, project coordination, customer service, or a similar role preferred.
- Strong computer skills and familiarity with business software.
- Experience with CRM, ERP, e-commerce, or order management systems is a plus.
- Excellent written and verbal communication skills.
- Ability to independently prioritize work and manage deadlines.
Why Join Watch Chest?
- Work directly with the leadership of an established, growing luxury watch business.
- Gain hands-on experience across sales, service, operations, and business management.
- Enjoy a role with meaningful responsibility and opportunities to make a direct impact.
- Help build and improve processes rather than simply maintain them.
- Opportunity to grow into an Operations Manager position as the company expands.
What Success Looks Like
In this role, success means orders don't get forgotten, customers receive timely updates, problems are identified before they become emergencies, and our sales team can confidently hand off completed sales knowing everything will be handled.
If you're the type of person who loves watches, checking things off a list, organizing chaos, solving problems, and making sure things actually get finished, we'd love to hear from you.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
See All 92 Sales Operations Jobs in Dallas
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Find Sales Operations JobsSales Operations Job Market in Dallas
Who's Hiring
- Trinity Industries12
- Bosch6
- Topgolf6
- DivaDance6
- Watch Chest6
Sales Operations Jobs in Dallas: Frequently Asked Questions
How do I get a sales operations job in Dallas?
Start by targeting Dallas's largest hiring sectors: enterprise software, financial services, and telecom companies clustered in Legacy West, Uptown, and the Galleria area. Roles often go to candidates who combine CRM proficiency with data analysis skills. Familiarity with Salesforce and experience supporting quota-carrying sales teams give you a concrete edge in this market over generalist operations backgrounds.
Which companies hire sales operationss in Dallas?
Dallas sales operations roles are posted by Trinity Industries, Bosch, and Topgolf and others right now, based on current listings on Migrate Mate as of November 2026. The local market skews toward large enterprise tech firms, regional financial institutions, and telecom companies, many of which run dedicated sales operations functions supporting national or global revenue teams from their Dallas headquarters.
Are there remote sales operations jobs in Dallas?
Yes, though availability depends on the role: analytical and CRM-focused positions tend to be remote-friendly, while roles supporting in-person sales teams or requiring on-site collaboration are typically hybrid or on-site. About 50% of sales operations openings tied to Dallas are remote or hybrid as of November 2026, reflecting the desk-based nature of much of the work. Revenue reporting and forecasting roles see the highest remote flexibility locally.
How can I get a sales operations job in Dallas with little or no experience?
The most realistic entry path in Dallas is through a sales support or sales coordinator role at one of the city's many enterprise tech or financial services firms, which regularly hire junior operations staff. Community College of Dallas and UTD both feed local employers with business analytics graduates who move into entry-level ops roles. Building Salesforce admin skills independently and applying to revenue operations coordinator postings at mid-size SaaS companies in the Uptown and Legacy West corridors is a concrete first step.
See All 92 Sales Operations Jobs in Dallas
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