Senior Business Process Analyst Jobs
Senior Business Process Analyst jobs are open across financial services, healthcare, government contracting, and manufacturing, from mid-career to senior and principal levels, with specializations in process improvement, ERP implementation, and Lean or Six Sigma methodology. Find a role that fits from the openings below and apply directly.
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Showing 5 of 135+ Senior Business Process Analyst jobs
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ServiceNow - Business Process Consultant / Business Analyst Intermediate to join our team in Plano, Texas (US-TX), United States (US).
Senior ServiceNow Business Process Consultant
Location: Remote (with occasional travel as needed)
Role Overview:
NTT DATA is seeking a highly motivated and experienced Senior ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities. This dual-role position is ideal for someone who excels in both strategic process consulting and detailed business analysis, and who can lead client engagements from discovery through delivery. The ideal candidate will be a trusted advisor to clients, helping them optimize their ServiceNow implementations through process alignment, requirements gathering, and stakeholder engagement.
Key Responsibilities:
Business Process Consulting
- Lead functional discovery sessions and process workshops to define client-specific business process solutions.
- Advise clients on best practices for ServiceNow implementations across ITSM, ITOM, HRSD, CSM, and other modules.
- Create dynamic collateral including process workflows, workshop presentations, and training materials.
- Partner with IT leaders and process owners to drive organizational readiness and solution adoption.
- Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities.
- Develop and maintain end-to-end process flows and gap analyses to support solution design.
- Prepare and execute test plans, facilitate UAT, and support go-live activities.
- Lead client training sessions and create user-friendly job aids to support platform adoption.
- Serve as the “eyes and ears” of the delivery team throughout the project lifecycle.
- Facilitate stakeholder demos and provide solution-focused support to improve process efficiency.
- Collaborate with project leadership to ensure alignment between business goals and technical solutions.
- 5+ years of experience in ServiceNow consulting, with hands-on expertise in multiple modules.
- 5+ years of experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement.
- Proven ability to lead client workshops and translate business needs into actionable solutions. – 1 to 2 Years
- Strong understanding of Agile methodologies and experience supporting Scrum teams. – 1 to 2 Years
- Junior – CSA and at least 1 CIS-(any)
- Intermediate – CSA, at least 1 CIS-(any)
- Senior – CSA, at least 1 CIS-(Any), and CTA
- Excellent communication, facilitation, and documentation skills.
- Work with top-tier clients and cutting-edge ServiceNow solutions.
- Be part of a collaborative, fast-paced, and growth-oriented consulting team.
- Enjoy a flexible, remote-friendly work environment with opportunities for advancement.
- Make a meaningful impact by helping organizations transform their business processes.
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ServiceNow - Business Process Consultant / Business Analyst Intermediate to join our team in Plano, Texas (US-TX), United States (US).
Senior ServiceNow Business Process Consultant
Location: Remote (with occasional travel as needed)
Role Overview:
NTT DATA is seeking a highly motivated and experienced Senior ServiceNow Business Process Consultant who also brings strong Business Analyst capabilities. This dual-role position is ideal for someone who excels in both strategic process consulting and detailed business analysis, and who can lead client engagements from discovery through delivery. The ideal candidate will be a trusted advisor to clients, helping them optimize their ServiceNow implementations through process alignment, requirements gathering, and stakeholder engagement.
Key Responsibilities:
Business Process Consulting
- Lead functional discovery sessions and process workshops to define client-specific business process solutions.
- Advise clients on best practices for ServiceNow implementations across ITSM, ITOM, HRSD, CSM, and other modules.
- Create dynamic collateral including process workflows, workshop presentations, and training materials.
- Partner with IT leaders and process owners to drive organizational readiness and solution adoption.
- Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities.
- Develop and maintain end-to-end process flows and gap analyses to support solution design.
- Prepare and execute test plans, facilitate UAT, and support go-live activities.
- Lead client training sessions and create user-friendly job aids to support platform adoption.
- Serve as the “eyes and ears” of the delivery team throughout the project lifecycle.
- Facilitate stakeholder demos and provide solution-focused support to improve process efficiency.
- Collaborate with project leadership to ensure alignment between business goals and technical solutions.
- 5+ years of experience in ServiceNow consulting, with hands-on expertise in multiple modules.
- 5+ years of experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement.
- Proven ability to lead client workshops and translate business needs into actionable solutions. – 1 to 2 Years
- Strong understanding of Agile methodologies and experience supporting Scrum teams. – 1 to 2 Years
- Junior – CSA and at least 1 CIS-(any)
- Intermediate – CSA, at least 1 CIS-(any)
- Senior – CSA, at least 1 CIS-(Any), and CTA
- Excellent communication, facilitation, and documentation skills.
- Work with top-tier clients and cutting-edge ServiceNow solutions.
- Be part of a collaborative, fast-paced, and growth-oriented consulting team.
- Enjoy a flexible, remote-friendly work environment with opportunities for advancement.
- Make a meaningful impact by helping organizations transform their business processes.
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Senior Business Process Analyst Jobs by Experience Level
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Find JobsSenior Business Process Analyst Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Medical Devices
- Retail
- Construction & Real Estate
- Energy
What Employers Look For
The qualifications that appear most often in senior business process analyst jobs.
- 5 or more years of business process analysis or process improvement experience
- Proficiency in process mapping tools such as Visio, Lucidchart, or BPMN software
- Lean Six Sigma Green Belt or Black Belt certification preferred or required
- Experience with ERP systems such as SAP, Oracle, or Salesforce in a process capacity
- Bachelor's degree in business administration, industrial engineering, or a related field
- Strong stakeholder facilitation skills including requirements gathering and workshop facilitation
Tips for Your Senior Business Process Analyst Job Search
Quantify process improvements on your resume
Hiring managers for senior business process analyst roles expect measurable outcomes, not activity descriptions. Replace vague language with specifics: cycle time reduced, error rate cut, cost avoided. If you led a process redesign, name the method you used and the result it produced.
Tailor your resume to each methodology
Job postings split sharply between Lean Six Sigma shops, ERP-heavy environments, and agile or BPM-focused teams. Read each posting for the dominant framework and front-load your resume with matching experience, certifications, and vocabulary before you apply.
Target industries that match your domain knowledge
Senior business process analyst roles are rarely interchangeable across industries. Healthcare process work differs fundamentally from supply chain or financial operations. Prioritize openings where your prior industry experience transfers directly, since hiring panels favor candidates who shorten the ramp-up time.
Apply early to roles that fit
Migrate Mate lists senior business process analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a process mapping portfolio piece
Interviewers for senior-level roles frequently ask candidates to walk through a past process redesign. Bring or describe a sanitized current-state and future-state map, a SIPOC, or a swimlane diagram you built. Having a concrete artifact shifts the conversation from abstract claims to demonstrated competency.
Negotiate scope before you negotiate compensation
Before accepting any offer, clarify what authority the role carries: do you own implementation, or only analysis and recommendations? Senior business process analyst titles vary widely in actual decision-making power. Roles with change management ownership typically carry stronger leverage for both compensation and career growth.
Senior Business Process Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most senior business process analysts?
The companies hiring the most senior business process analysts right now include Boeing, Northrop Grumman, and BEGA North America, with the largest share of openings in Virginia, California, and Texas, based on current listings on Migrate Mate as of August 2026. Demand is consistently strong in financial services, large healthcare systems, and government contractors.
How many senior business process analyst jobs are remote?
About 59% of senior business process analyst openings are fully remote or hybrid as of August 2026, though availability varies by sub-specialty. Process improvement roles tied to ERP implementations or on-the-floor operations tend to be on-site, while business analysis roles focused on documentation, systems, and reporting are more frequently remote or hybrid.
How do you become a senior business process analyst?
Most senior business process analysts start in operations, project coordination, or junior analyst roles and build toward seniority by leading end-to-end process redesigns rather than supporting them. Earning a Lean Six Sigma Green Belt or Black Belt certification strengthens your candidacy significantly. Gaining cross-functional experience, particularly in stakeholder management and change implementation, is what typically separates senior candidates from mid-level ones.
Can you get a senior business process analyst job with limited experience?
Breaking in at the senior level with limited direct experience is difficult but not impossible if you can demonstrate ownership of a completed process improvement project, even from a different role title. Candidates who come from operations management, project management, or systems analyst backgrounds often make a credible case for senior positioning by translating transferable skills into process outcomes and pairing that with a relevant certification.
What does the senior business process analyst interview process look like?
Most hiring processes for senior business process analyst roles include a recruiter screen, a hiring manager interview focused on past process work, and a technical or case-based round where you walk through a process redesign you led. Some employers add a stakeholder panel or ask you to present a process map or improvement proposal. Expect detailed questions about how you gathered requirements, managed resistance to change, and measured outcomes after implementation.
Where can I find and apply to senior business process analyst jobs?
You can find and apply to senior business process analyst jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your experience and methodology background, then apply directly to each listing without leaving the platform.
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