Senior Customer Marketing Manager Jobs in Rhode Island
Senior Customer Marketing Manager jobs in Rhode Island are steadily active, with demand concentrated in financial services, healthcare, and consumer goods, sectors where Providence, Warwick, and Cranston serve as the primary hiring centers. Large organizations with established Rhode Island footprints, including Amica Mutual, Lifespan, and Hasbro, regularly seek senior customer marketing managers to lead retention, loyalty, and lifecycle programs. The most in-demand specialties across the state are CRM strategy, customer lifecycle marketing, and data-driven personalization. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 41+ Senior Customer Marketing Manager jobs
Job Overview
The Sales Manager is responsible for planning, developing, and implementing sales and marketing strategies to maximize revenue, increase occupancy rates, and enhance the overall brand presence of the hotel. This individual manages the sales team and plays a crucial role in achieving the hotel's financial and business objectives. This position requires a strong understanding of the hospitality industry, market trends, and effective promotional tactics.
What You'll be Doing
- Sales Strategy and Management:
- Develop and execute a comprehensive sales plan that targets various market segments and accounts for group, corporate, and leisure business.
- Lead the sales team in identifying new business opportunities, maintaining existing client relationships, and achieving revenue targets.
- Manage the hotel's online presence, including the website, social media channels, and online travel agencies.
- Analyze market trends and guest feedback to identify opportunities for improvement and innovation.
- Monitor sales performance, track key metrics, and provide regular reports to the company.
- Collaborate with other departments to ensure seamless coordination for group events, meetings, and conventions.
- Revenue Management:
- Work closely with revenue management teams to optimize pricing strategies and maximize revenue per available room (RevPAR).
- Implement effective yield management practices to balance occupancy and rates.
- Monitor and analyze competitive set pricing and adjust strategies as needed.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Budgeting and Financial Analysis:
- Develop and manage the sales and marketing budget, allocating resources effectively.
- Conduct regular financial analysis to measure the effectiveness of campaigns and strategies.
- Make data-driven decisions to improve ROI on marketing initiatives.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Team Leadership:
- Recruit, train, and lead a high-performing sales and marketing team.
- Provide guidance, coaching, and performance evaluations to team members.
- Foster a collaborative and motivated work environment that encourages creativity and innovation.
Qualifications
- Bachelor's degree in hospitality management, Business, Marketing, or a related field.
- Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in using hotel management systems, sales software and marketing analytics tools.
- In-depth knowledge of the local and regional hospitality market.
The Sales Manager plays a pivotal role in driving a hotel's revenue growth and brand recognition. This role demands a dynamic blend of strategic thinking, interpersonal skills, and industry expertise to succeed in a competitive hospitality landscape.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Full benefits package for full-time employees may include:
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) Retirement Plan with Company Match
- Paid Time Off, Vacation and Holidays
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
Experience
Preferred- 1 year(s): Previous Hotel Sales experience
Behaviors
Required- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Overview
The Sales Manager is responsible for planning, developing, and implementing sales and marketing strategies to maximize revenue, increase occupancy rates, and enhance the overall brand presence of the hotel. This individual manages the sales team and plays a crucial role in achieving the hotel's financial and business objectives. This position requires a strong understanding of the hospitality industry, market trends, and effective promotional tactics.
What You'll be Doing
- Sales Strategy and Management:
- Develop and execute a comprehensive sales plan that targets various market segments and accounts for group, corporate, and leisure business.
- Lead the sales team in identifying new business opportunities, maintaining existing client relationships, and achieving revenue targets.
- Manage the hotel's online presence, including the website, social media channels, and online travel agencies.
- Analyze market trends and guest feedback to identify opportunities for improvement and innovation.
- Monitor sales performance, track key metrics, and provide regular reports to the company.
- Collaborate with other departments to ensure seamless coordination for group events, meetings, and conventions.
- Revenue Management:
- Work closely with revenue management teams to optimize pricing strategies and maximize revenue per available room (RevPAR).
- Implement effective yield management practices to balance occupancy and rates.
- Monitor and analyze competitive set pricing and adjust strategies as needed.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Budgeting and Financial Analysis:
- Develop and manage the sales and marketing budget, allocating resources effectively.
- Conduct regular financial analysis to measure the effectiveness of campaigns and strategies.
- Make data-driven decisions to improve ROI on marketing initiatives.
- Relationship Building:
- Cultivate strong relationships with key clients, industry partners, and stakeholders.
- Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
- Team Leadership:
- Recruit, train, and lead a high-performing sales and marketing team.
- Provide guidance, coaching, and performance evaluations to team members.
- Foster a collaborative and motivated work environment that encourages creativity and innovation.
Qualifications
- Bachelor's degree in hospitality management, Business, Marketing, or a related field.
- Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in using hotel management systems, sales software and marketing analytics tools.
- In-depth knowledge of the local and regional hospitality market.
The Sales Manager plays a pivotal role in driving a hotel's revenue growth and brand recognition. This role demands a dynamic blend of strategic thinking, interpersonal skills, and industry expertise to succeed in a competitive hospitality landscape.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Full benefits package for full-time employees may include:
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Flexible Spending Accounts
- 401(k) Retirement Plan with Company Match
- Paid Time Off, Vacation and Holidays
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
Experience
Preferred- 1 year(s): Previous Hotel Sales experience
Behaviors
Required- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Peer Recognition: Inspired to perform well by the praise of coworkers
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 41 Senior Customer Marketing Manager Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
Find JobsSenior Customer Marketing Manager Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Senior Customer Marketing Manager Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
- CVS Health7
- Gilbane4
- Teknor Apex Company2
- BD1
- CBIZ1
Top Industries Hiring
- Healthcare & Medical Services7
- Construction & Real Estate4
- Consulting & Professional Services2
- Energy1
- Retail1
What Rhode Island Employers Look For
The qualifications that appear most often in senior customer marketing manager jobs across Rhode Island.
- Bachelor's degree in marketing, business, or a closely related field required
- Five or more years of customer marketing or lifecycle marketing experience required
- Demonstrated expertise with CRM platforms such as Salesforce, HubSpot, or Marketo
- Proven ability to lead cross-functional teams and manage senior stakeholder relationships
- Strong analytical skills with experience using data to drive customer retention strategies
- Experience developing loyalty, upsell, or advocacy programs for B2B or B2C audiences
Senior Customer Marketing Manager Jobs in Rhode Island: Frequently Asked Questions
How do you become a senior customer marketing manager in Rhode Island?
The role has no state-issued license or exam requirement in Rhode Island, so the path runs through education and progressive marketing experience. Most Rhode Island employers expect a bachelor's degree in marketing, business, or communications, with a master's degree strengthening applications at larger organizations like financial services firms or healthcare systems. Candidates typically move into the senior level after holding customer marketing, CRM, or lifecycle marketing roles and building a portfolio of measurable retention or growth campaigns.
Which companies hire senior customer marketing managers in Rhode Island?
Companies currently hiring senior customer marketing managers in Rhode Island include CVS Health, Gilbane, and Teknor Apex Company, per current listings on Migrate Mate as of July 2026. Rhode Island's mix of insurance carriers, healthcare networks, and consumer brand headquarters means demand is spread across industries rather than concentrated in a single sector.
Which Rhode Island cities have the most senior customer marketing manager jobs?
Providence, Smithfield, and Rhode Island account for the largest share of senior customer marketing manager openings in Rhode Island. Providence anchors the market as the state's primary business and corporate center, while Warwick and Cranston draw openings from insurance, healthcare, and regional retail headquarters that have long operated in those communities.
Are there remote senior customer marketing manager jobs in Rhode Island?
Yes, and more than most fields. About 38% of senior customer marketing manager openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting how much of the role centers on strategy, data analysis, and digital campaign management. The work most likely to stay on-site involves executive presentations, cross-functional workshops, or close collaboration with regional sales teams.
How can I get hired as a senior customer marketing manager in Rhode Island with little or no experience?
The most realistic entry path is securing an associate or specialist-level customer marketing role, then building measurable results before moving up. Rhode Island's large employers in financial services and healthcare, including insurance carriers based in Providence and Warwick, routinely hire marketing coordinators and CRM analysts as entry points. Gaining hands-on experience with email automation tools, customer segmentation, or loyalty platforms and earning a recognized marketing certification strengthens a candidate's case for promotion to the senior level.
Where can I find and apply to senior customer marketing manager jobs in Rhode Island?
You can find and apply to senior customer marketing manager jobs in Rhode Island on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that match your background and goals, and apply directly to the ones that fit.
See All 41 Senior Customer Marketing Manager Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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