Service Consultant Jobs
Service Consultant jobs are open across automotive, financial services, healthcare, and technology industries, with specializations in customer solutions, technical advisory, and account service, at every level from entry-level associate to senior consultant and team lead. See the openings below and apply to the ones that match your experience.
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At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
Process payments, distributions, and make recommendations regarding loan approvals.
Approve loans up to established lending limits and complete loan closings.
Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
Actively market all branch products and services to individuals.
Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
High School Diploma or GED from accredited institution
2-4 plus years consumer finance or related experience
Cash handling; computer skills; customer service skills
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
Associates or Bachelor’s Degree
Bilingual, Spanish/English
COMPENSATION:
The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
Process payments, distributions, and make recommendations regarding loan approvals.
Approve loans up to established lending limits and complete loan closings.
Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
Actively market all branch products and services to individuals.
Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
High School Diploma or GED from accredited institution
2-4 plus years consumer finance or related experience
Cash handling; computer skills; customer service skills
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
Associates or Bachelor’s Degree
Bilingual, Spanish/English
COMPENSATION:
The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
See All 390+ Service Consultant Jobs
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Find Service Consultant JobsService Consultant Job Market
Who's Hiring
- Lendmark Financial Services100
- Caliber41
- Hyundai Motor Company30
- CarMax21
- Accenture8
Top Industries Hiring
- Technology & Software
- Banking & Financial Services
- Energy
- Insurance
- Accounting & Auditing
What Employers Look For
The qualifications that appear most often in service consultant jobs.
- Two or more years of customer-facing service or account management experience
- Proficiency with CRM platforms and service ticketing or workflow tools
- Strong written and verbal communication skills for client-facing interactions
- Bachelor's degree in business, communications, or a related field preferred
- Demonstrated ability to manage multiple client accounts or cases simultaneously
- Industry-specific certification such as ITIL, ASE, or a financial services license
Tips for Your Service Consultant Job Search
Tailor your resume to each sector
Service consultant roles in automotive dealerships emphasize product knowledge and repair-order workflows, while financial services versions prioritize compliance and client retention metrics. Rewrite your summary and bullet points to match the specific industry language in each posting you target.
Quantify client outcomes, not just duties
Hiring managers for service consultant roles care about results like customer satisfaction scores, repeat-business rates, or case resolution times. Pull those numbers from past performance reviews or CRM reports and lead every bullet with the outcome you drove, not the task you completed.
Get a relevant certification before applying
Certifications in customer success, ITIL service management, or an industry-specific credential like an ASE certification for automotive roles signal readiness that a resume alone cannot. Many employers list these as preferred, so holding one puts your application ahead of candidates with comparable experience.
Apply early to roles that fit
Migrate Mate lists service consultant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a client scenario story for interviews
Interviewers for service consultant positions almost always ask behavioral questions about handling a dissatisfied client or resolving a service failure. Prepare one detailed story using the situation, action, and result structure so your answer is specific, credible, and easy to follow under pressure.
Negotiate using total compensation, not base salary alone
Service consultant offers frequently include variable pay tied to customer satisfaction or upsell performance. Before accepting, ask for a breakdown of how bonuses are calculated, what the typical payout looks like for someone in your target role tier, and how performance is reviewed.
Service Consultant Jobs: Frequently Asked Questions
Which companies are hiring the most service consultants?
Lendmark Financial Services, Caliber, and Hyundai Motor Company are hiring the most service consultants right now, with openings concentrated in Florida, Texas, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand is especially active in automotive dealership groups, regional banks, and enterprise technology companies.
How many service consultant jobs are remote?
About 44% of service consultant openings are fully remote or hybrid as of November 2026, with the highest remote share in technology and software-as-a-service verticals. Automotive and in-branch financial service consultant roles are predominantly on-site because they depend on direct client or vehicle access.
How do you become a service consultant?
Start by building direct customer-facing experience in a support, sales, or account coordination role. Develop familiarity with CRM tools and service workflows used in your target industry. Earn a relevant certification to strengthen your application. Then target entry-level or associate service consultant postings that match your background and apply with a resume that highlights client outcomes.
Can you get a service consultant job with little or no experience?
Yes, many employers hire for associate or junior service consultant roles that require no prior title-specific experience. Retail, hospitality, or call-center backgrounds translate well because they demonstrate client handling and problem resolution. Highlighting any CRM exposure, strong communication skills, and a customer-focused work history helps close the gap when formal experience is limited.
What does the service consultant interview process look like?
Most service consultant hiring processes include an initial phone or video screen focused on your customer service background, followed by one or two in-person or video interviews with behavioral and situational questions. Some employers add a role-play exercise where you handle a mock client scenario. Final rounds may involve a hiring manager and a team lead or department director.
Where can I find and apply to service consultant jobs?
You can find and apply to service consultant jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience level and industry preference, then apply directly to each one that fits.
See All 390+ Service Consultant Jobs
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