Service Development Manager Jobs
Service Development Manager jobs are open across healthcare, technology, financial services, and professional services, at every level from associate to director, with specializations in client onboarding, service design, and operational improvement. Find a role that fits below and apply directly.
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Showing 5 of 202+ Service Development Manager jobs
United States, Georgia, Atlanta
Inflight Services
22-Sep-2026
Ref #: 34317
How you'll help us Keep Climbing (overview & key responsibilities)
- Lead, coach, and develop a team of Senior Learning Designers and Special Assignment
- Flight Attendant (SAFA) Learning Designers
- Establish priorities, performance expectations, professional development plans and resource allocation
- Foster a culture of collaboration, innovation, accountability and continuous improvement
- Strengthen organizational capability through coaching, succession planning and talent development
- Develop and execute learning strategies that advance operational and business priorities such as safety, compliance, service delivery standards and operational readiness
- Establish governance and consistency across learning programs and instructional materials
- Lead the end-to-end lifecycle of learner-centered solutions, ensuring alignment with adult learning principles, instructional design best practices and operational objectives
- Champion innovative learning technologies, methodologies and performance support tools
- Lead learning support for operational, procedural, policy and business initiatives
- Ensure operational and business updates are effectively translated into training, communications and performance support resources
- Support adoption and organizational readiness through effective implementation, communication and change leadership
- Establish measures to evaluate learning effectiveness and business impact
- Analyze learner feedback, operational performance metrics and training outcomes
- Identify opportunities to enhance learning quality, effectiveness and efficiency
- Leverage data and analytics to drive recommendations and informed decision-making
- Oversee multiple learning projects and initiatives concurrently
- Manage resources, budgets, timelines and deliverables
- Coordinate implementation schedules with stakeholders across the organization
- Ensure projects are delivered on schedule, within scope and aligned with business needs
- Demonstrate safety-conscious behaviors in all responsibilities and decision-making
- Ensure learning programs support safety, regulatory compliance and operational excellence
Benefits and Perks to Help You Keep Climbing
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
- Bachelor's degree in Instructional Design, Education, Business, Organizational
- Development, Communications, Aviation, or a related field, or equivalent experience
- 5+ years of experience in instructional design, curriculum development, learning strategy, training development, or a related field
- Excellent critical writing and verbal communication skills and ability to distill complex concepts and processes into practical applications and intuitive steps
- Proficiency in Microsoft 365, Articulate 360 Suite and Learning Management Systems platforms
- Leadership experience managing teams, projects, or operational initiatives
- Strong knowledge of adult learning principles and instructional design methodologies
- Experience leading large-scale learning programs and cross-functional initiatives
- Excellent communication, facilitation, relationship management and influencing skills
- Strong project management, strategic planning and organizational capabilities
- Ability to manage competing priorities in a fast-paced operational environment
- Model Delta’s values in The Rules of the Road, The Way We Fly and The Flight Plan
- Must be performing satisfactorily in current position
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
- Experience within In-Flight Service, aviation training, learning operations or related environment
- Knowledge of flight attendant operations, procedures and regulatory requirements
- Demonstrated success implementing large-scale operational or procedural initiatives
- Proven ability to lead instructional design or learning development teams
United States, Georgia, Atlanta
Inflight Services
22-Sep-2026
Ref #: 34317
How you'll help us Keep Climbing (overview & key responsibilities)
- Lead, coach, and develop a team of Senior Learning Designers and Special Assignment
- Flight Attendant (SAFA) Learning Designers
- Establish priorities, performance expectations, professional development plans and resource allocation
- Foster a culture of collaboration, innovation, accountability and continuous improvement
- Strengthen organizational capability through coaching, succession planning and talent development
- Develop and execute learning strategies that advance operational and business priorities such as safety, compliance, service delivery standards and operational readiness
- Establish governance and consistency across learning programs and instructional materials
- Lead the end-to-end lifecycle of learner-centered solutions, ensuring alignment with adult learning principles, instructional design best practices and operational objectives
- Champion innovative learning technologies, methodologies and performance support tools
- Lead learning support for operational, procedural, policy and business initiatives
- Ensure operational and business updates are effectively translated into training, communications and performance support resources
- Support adoption and organizational readiness through effective implementation, communication and change leadership
- Establish measures to evaluate learning effectiveness and business impact
- Analyze learner feedback, operational performance metrics and training outcomes
- Identify opportunities to enhance learning quality, effectiveness and efficiency
- Leverage data and analytics to drive recommendations and informed decision-making
- Oversee multiple learning projects and initiatives concurrently
- Manage resources, budgets, timelines and deliverables
- Coordinate implementation schedules with stakeholders across the organization
- Ensure projects are delivered on schedule, within scope and aligned with business needs
- Demonstrate safety-conscious behaviors in all responsibilities and decision-making
- Ensure learning programs support safety, regulatory compliance and operational excellence
Benefits and Perks to Help You Keep Climbing
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
- Bachelor's degree in Instructional Design, Education, Business, Organizational
- Development, Communications, Aviation, or a related field, or equivalent experience
- 5+ years of experience in instructional design, curriculum development, learning strategy, training development, or a related field
- Excellent critical writing and verbal communication skills and ability to distill complex concepts and processes into practical applications and intuitive steps
- Proficiency in Microsoft 365, Articulate 360 Suite and Learning Management Systems platforms
- Leadership experience managing teams, projects, or operational initiatives
- Strong knowledge of adult learning principles and instructional design methodologies
- Experience leading large-scale learning programs and cross-functional initiatives
- Excellent communication, facilitation, relationship management and influencing skills
- Strong project management, strategic planning and organizational capabilities
- Ability to manage competing priorities in a fast-paced operational environment
- Model Delta’s values in The Rules of the Road, The Way We Fly and The Flight Plan
- Must be performing satisfactorily in current position
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
- Experience within In-Flight Service, aviation training, learning operations or related environment
- Knowledge of flight attendant operations, procedures and regulatory requirements
- Demonstrated success implementing large-scale operational or procedural initiatives
- Proven ability to lead instructional design or learning development teams
Service Development Manager Jobs by Experience Level
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Find JobsService Development Manager Job Market
Who's Hiring
- Amazon18
- Amazon Web Services9
- Connection4
- TDIndustries4
- City of Dallas4
Top Industries Hiring
- Retail
- Automotive
- Technology & Software
- Electronics & Hardware
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in service development manager jobs.
- 5 or more years of experience in service operations, service management, or business development
- Demonstrated ability to design and implement service delivery frameworks or improvement programs
- Strong cross-functional collaboration skills with product, sales, and operations teams
- Experience with project management methodologies such as Agile, Lean, or Six Sigma
- Bachelor's degree in business administration, management, or a related field
- Proficiency with CRM platforms and service management or workflow tools
Tips for Your Service Development Manager Job Search
Quantify your service improvement outcomes
Hiring managers for service development manager roles want to see measurable results. Replace vague phrases like 'improved processes' with specifics: client retention lifted, onboarding time cut, or service delivery costs reduced. Numbers make your resume stand out in a crowded applicant pool.
Tailor your resume to each sector
Service development looks different in healthcare than it does in SaaS or financial services. Adjust your language to match the sector you're targeting. A healthcare employer wants to see care pathway development. A tech employer wants service scalability and cross-functional alignment.
Apply early to roles that fit
Migrate Mate lists service development manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your P&L exposure
Many service development manager postings require budget ownership or revenue accountability. If you have P&L experience, surface it prominently in your resume summary and in every relevant bullet. If you don't, highlight cross-functional projects where you influenced spend decisions.
Prepare a service design case study
Expect at least one interview stage where you walk through a service you built or rebuilt from scratch. Have a clear before-and-after story ready: what the problem was, how you diagnosed it, what you changed, and what improved. Generic answers about teamwork won't cut it at this level.
Negotiate scope, not just salary
When you receive an offer, clarify the mandate: how many service lines you own, your authority to implement change, and whether headcount decisions sit with you. A service development manager role with narrow scope limits your ability to deliver results and can stall your career growth.
Service Development Manager Jobs: Frequently Asked Questions
Which companies are hiring the most service development managers?
The most active employers for service development managers right now are Amazon, Amazon Web Services, and Connection, and the most openings are in Texas, California, and Washington, based on current listings on Migrate Mate as of November 2026. Demand is consistent across healthcare systems, managed services firms, and technology companies scaling their customer-facing operations.
How many service development manager jobs are remote?
About 55% of service development manager openings are fully remote or hybrid as of November 2026, reflecting strong demand for flexible arrangements in this role. Sub-areas like service design strategy, program development, and client success planning tend to be the most remote-friendly, while roles tied to on-site service delivery or facility-based operations typically require in-person presence.
How do you become a service development manager?
Start by building a foundation in service operations, customer success, or business development, where you can develop hands-on experience improving how services are delivered. Move into roles that give you ownership of a service line or improvement initiative. Build familiarity with project management frameworks and cross-functional collaboration. Progress to senior individual contributor or team lead positions, then position yourself for a service development manager role by demonstrating measurable outcomes from service changes you drove.
Can I get a service development manager job with limited experience?
Getting hired as a service development manager with limited direct experience is possible if you can demonstrate adjacent skills. Focus on roles where you owned a process improvement, led a cross-functional project, or redesigned any part of a service experience. Certifications in project management or Lean methodology help signal readiness. Target smaller organizations or companies building out a service function for the first time, where the bar for prior title-matched experience is typically lower.
What does the service development manager interview process look like?
Most service development manager interview processes run three to four stages. The first is a recruiter or HR screen focused on background and role fit. The second is a hiring manager conversation that goes deeper on your service development experience and leadership style. A third stage typically involves a case study or presentation where you walk through how you approached a service challenge. Final rounds often include panel interviews with stakeholders from operations, product, or sales whose teams you would work alongside.
Where can I find and apply to service development manager jobs?
You can find and apply to service development manager jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience and sector, then apply directly to each one that fits.
See All 202+ Service Development Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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