Service Team Member Jobs in Ohio
Service team member jobs in Ohio are concentrated in retail, food service, and hospitality, with strong demand across quick-service restaurants, big-box retail, and entertainment venues at every level from entry-level crew to shift lead. Columbus, Cleveland, and Cincinnati are the largest hiring metros, home to major operations from McDonald's, Walmart, and Kroger, which maintain extensive Ohio footprints. Customer service fluency, reliability, and cross-training in food handling or point-of-sale systems are the most consistently requested specialties. Scan the live roles below and apply to whichever ones fit.
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A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
Job Responsibilities
- Checks out customer groceries efficiently and accurately.
- Upholds government regulations concerning sale of alcoholic beverages and taxation.
- Follows proper check, ATM, and credit procedures.
- Uses proper tares procedures when ringing up scalable items.
- Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
- Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
- May assist with training of new Cashier and Cashier Assistant Team Members.
- Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
- Proactively participates in company programs as directed by leadership.
- Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store or company leadership.
- US only – For those hired November 2024 and beyond, cashiers will be assigned shopper training to complete and as needed may be assigned shopper tasks within the Customer Service Team.
Job Skills
- Demonstrates patience in dealing with customers and Team Members.
- Maintains proficiency with the Cashier Code Book and PLUs:
- Strong basic math skills
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- Strong attention to detail.
Experience
- No prior retail experience required
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
Job Responsibilities
- Checks out customer groceries efficiently and accurately.
- Upholds government regulations concerning sale of alcoholic beverages and taxation.
- Follows proper check, ATM, and credit procedures.
- Uses proper tares procedures when ringing up scalable items.
- Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
- Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
- May assist with training of new Cashier and Cashier Assistant Team Members.
- Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
- Proactively participates in company programs as directed by leadership.
- Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store or company leadership.
- US only – For those hired November 2024 and beyond, cashiers will be assigned shopper training to complete and as needed may be assigned shopper tasks within the Customer Service Team.
Job Skills
- Demonstrates patience in dealing with customers and Team Members.
- Maintains proficiency with the Cashier Code Book and PLUs:
- Strong basic math skills
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- Strong attention to detail.
Experience
- No prior retail experience required
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
See All 97 Service Team Member Jobs in Ohio
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Find Service Team Member JobsService Team Member Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Service Team Member Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- State Farm44
- Michaels25
- Whole Foods Market24
- Brezel1B
- Giant Eagle1
Top Industries Hiring
- Insurance
What Ohio Employers Look For
The qualifications that appear most often in service team member jobs across Ohio.
- Reliable availability including evenings, weekends, and holidays as scheduled
- Demonstrated customer service skills in a retail, food service, or hospitality setting
- Ability to operate point-of-sale systems and handle cash transactions accurately
- Physical ability to stand for extended periods and lift up to 50 pounds
- Strong communication skills and ability to work effectively within a team
- Food Handler Certification preferred for roles in Ohio food service establishments
Service Team Member Jobs in Ohio: Frequently Asked Questions
How do you become a service team member in Ohio?
Most service team member roles in Ohio require a high school diploma or equivalent and no formal licensure, though food service positions often expect a Food Handler Certification recognized by the Ohio Department of Health. Candidates apply directly to employers like restaurants, retailers, and hospitality venues. Roles in certain environments, such as alcohol-serving establishments, may require compliance with Ohio Liquor Control Commission guidelines before starting.
Which companies hire service team members in Ohio?
Companies currently hiring service team members in Ohio include State Farm, Michaels, and Whole Foods Market, per current listings on Migrate Mate as of September 2026. Ohio's dense concentration of retail chains, quick-service restaurant franchises, and regional grocery operators means openings turn over frequently across the state.
Which Ohio cities have the most service team member jobs?
Cincinnati, Columbus, and Middletown have the most service team member openings in Ohio. Columbus drives the largest share through its status as a major retail and corporate headquarters hub, while Cleveland and Cincinnati generate consistent volume from their dense commercial corridors, stadiums, and regional mall clusters that anchor surrounding suburban hiring.
Are there remote service team member jobs in Ohio?
Yes, but they're rare. Service team member work is fundamentally on-site, involving in-person customer interaction, physical tasks, and team coordination. About 67% of service team member openings tied to Ohio are remote or hybrid as of September 2026, and those positions tend to be customer support or scheduling roles rather than traditional floor-based service work.
How can I get hired as a service team member in Ohio with little or no experience?
The most realistic entry path is applying directly to Ohio's large quick-service and retail chains, which regularly hire without prior experience and provide paid on-the-job training. Kroger, McDonald's, and Target all operate new team member onboarding programs at Ohio locations. Coming in with a Food Handler Certification from an Ohio Department of Health approved provider, or experience in adjacent roles like cashier or stock associate, gives candidates a meaningful edge in the application process.
Where can I find and apply to service team member jobs in Ohio?
You can find and apply to service team member jobs in Ohio on Migrate Mate, which lists current Ohio openings from employers actively hiring. Search the available roles, identify the ones that match your availability and experience, and apply directly to the positions that fit.
See All 97 Service Team Member Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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