Software Support Specialist Jobs in Rochester, NY
Software Support Specialist jobs in Rochester are in steady demand, concentrated in the East End tech corridor, downtown Medical Mile district, and the Henrietta technology park along Jefferson Road, across healthcare IT, optics and imaging, and enterprise software. Employers hiring right now include University of Rochester, Rochester Institute of Technology, and Asurion. Find a role that fits below and apply directly.
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INTRODUCTION
At Wegmans, we see our Pharmacy as much more than a place where customers come to get prescriptions filled. Our customers depend on our Pharmacists to provide the best service possible when it comes to their health.
In this role as an Immunization Support Pharmacist, you will only be scheduled to work on an as needed, temporary basis to support delivering vaccines and related activities based on business needs.
ROLE AND RESPONSIBILITIES
What will I do?
- Provide counseling on prescriptions and immunizations; relay pertinent information regarding products
- Deliver immunizations with high standards and incredible customer service
- Perform all necessary steps of work flow accurately and efficiently to ensure customers receive error-free products
- Comply with all federal, state, and HIPAA regulations; ensure company guidelines, standards, policies, and procedures are followed
- Verify potential licensing in any state Wegmans does business
BASIC QUALIFICATIONS
Required Experience, Education, Skills:
- Pharmacist State License
- Certified Pharmacist Immunizer
- Strong Computer Skills, including proficiency in Windows Based Software
PREFERRED QUALIFICATIONS
Preferred Education:
- Doctor of Pharmacy (PharmD)
COMPREHENSIVE BENEFITS
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
INTRODUCTION
At Wegmans, we see our Pharmacy as much more than a place where customers come to get prescriptions filled. Our customers depend on our Pharmacists to provide the best service possible when it comes to their health.
In this role as an Immunization Support Pharmacist, you will only be scheduled to work on an as needed, temporary basis to support delivering vaccines and related activities based on business needs.
ROLE AND RESPONSIBILITIES
What will I do?
- Provide counseling on prescriptions and immunizations; relay pertinent information regarding products
- Deliver immunizations with high standards and incredible customer service
- Perform all necessary steps of work flow accurately and efficiently to ensure customers receive error-free products
- Comply with all federal, state, and HIPAA regulations; ensure company guidelines, standards, policies, and procedures are followed
- Verify potential licensing in any state Wegmans does business
BASIC QUALIFICATIONS
Required Experience, Education, Skills:
- Pharmacist State License
- Certified Pharmacist Immunizer
- Strong Computer Skills, including proficiency in Windows Based Software
PREFERRED QUALIFICATIONS
Preferred Education:
- Doctor of Pharmacy (PharmD)
COMPREHENSIVE BENEFITS
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
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Find JobsSoftware Support Specialist Job Market in Rochester
Who's Hiring
- University of Rochester16
- Rochester Institute of Technology3
- Asurion2
- Wegmans Food Markets2
- Rochester Regional Health2
Top Industries Hiring
- Education14
- Healthcare & Medical Services3
- Retail1
- Manufacturing1
- Accounting & Auditing1
Software Support Specialist Jobs in Rochester: Frequently Asked Questions
How do I get a software support specialist job in Rochester?
Rochester's strongest hiring comes from its healthcare IT ecosystem anchored around the Medical Mile, the optics and photonics sector connected to university and research spin-offs, and enterprise software firms clustered in Henrietta and Victor. Candidates who stand out here combine solid ticketing and troubleshooting skills with familiarity with clinical or imaging software platforms. Networking through local tech meetups and the Greater Rochester Chamber of Commerce events also opens doors that online applications alone rarely do.
Which companies hire software support specialists in Rochester?
Rochester software support specialist roles are posted by University of Rochester, Rochester Institute of Technology, and Asurion and others right now, based on current listings on Migrate Mate as of July 2026. Rochester's hiring mix reflects a blend of regional health systems, precision manufacturing and optics firms, and established enterprise software companies that maintain large local support operations.
Are there remote software support specialist jobs in Rochester?
Yes, though it depends on the role: desk-based triage and analytics work is frequently remote-eligible, while hands-on hardware or on-site clinical deployments typically require in-person presence. About 17% of software support specialist openings tied to Rochester are remote or hybrid as of July 2026, reflecting broader flexibility in the sector. Cloud platform support and SaaS helpdesk roles at Rochester's enterprise software employers tend to offer the most remote or hybrid arrangements locally.
How can I get a software support specialist job in Rochester with little or no experience?
The most realistic entry path in Rochester is landing a tier-one helpdesk or IT support associate role at one of the city's health systems or regional managed service providers, which regularly hire candidates with CompTIA A+ or Network+ credentials over formal degrees. Monroe Community College's IT programs and the RIT co-op pipeline also feed directly into local entry-level support pipelines. Demonstrating familiarity with ticketing systems like ServiceNow or Zendesk and showing customer-facing communication skills gives candidates a concrete edge over other applicants without direct experience.
Which industries hire the most software support specialists in Rochester?
The sectors hiring the most software support specialists in Rochester are Education, Healthcare & Medical Services, and Retail, based on current listings on Migrate Mate as of July 2026. Rochester's deep roots in healthcare, precision optics, and enterprise technology create consistent local demand for support professionals who understand complex, regulated software environments.
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